Hydra Issues
Thread Starter
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Laughing Gas
Joined: Oct 2012
Posts: 872
Likes: 18
From: Jasper, Mn
Hydra Issues
My Hydra arrived, and I tried to program it today, before installing it in the truck.
I got hydraflash downloaded and my chip seems to connect and work fine, but anytime I try to download a program to the chip it will go to about 20% but then will return with a window that says program error Unable to program position x.
x being whatever position I am trying.
Does anyone know what is going on? Did I miss a step?
I have tried this on 2 different computers, all there USB ports, and 3 different cables.
Thanks,
Baatzy
I got hydraflash downloaded and my chip seems to connect and work fine, but anytime I try to download a program to the chip it will go to about 20% but then will return with a window that says program error Unable to program position x.
x being whatever position I am trying.
Does anyone know what is going on? Did I miss a step?
I have tried this on 2 different computers, all there USB ports, and 3 different cables.
Thanks,
Baatzy
Thread Starter
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Laughing Gas
Joined: Oct 2012
Posts: 872
Likes: 18
From: Jasper, Mn
Rich, my screen is pretty close to what you have shown, except my Hex code is VSAA4Q9 and the one in the recommendations area that you have circled is VSAA4R9. The Q seems to have the performance tunes while the R seems to have the speed limited tunes. Both have the high idle and whisper mode. Appears to be about 25 tunes between the 2 codes, nothing like what yours shows for the one hex code.
Rich from SD, I guess that does make sense, because it only ever gets to 20% and goes no farther. However, the firmware seemed to have no issue updating so I don't think the server is down. Or maybe they have multiple servers
Thanks,
Baatzy
Rich from SD, I guess that does make sense, because it only ever gets to 20% and goes no farther. However, the firmware seemed to have no issue updating so I don't think the server is down. Or maybe they have multiple servers
Thanks,
Baatzy
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Post Fiend
Joined: Sep 2006
Posts: 7,426
Likes: 6
From: Sioux Falls, SD
Did you go through the activation & registration section under the help tab to register your hydra chip?
if so what is your user ID showing? IIRC all users will yield a 1 for the ID code unless purchasing custom tunes.
Here is a link to PHP's install video:
if so what is your user ID showing? IIRC all users will yield a 1 for the ID code unless purchasing custom tunes.
Here is a link to PHP's install video:
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Thread Starter
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Laughing Gas
Joined: Oct 2012
Posts: 872
Likes: 18
From: Jasper, Mn
I did register my stuff, but I have no activation code, but from watching the above video I was under the impression that the activation code is only needed if I am putting custom tunes on, which I am not, for now. If not, where can I find this activation code?
Rich, PM on the way shortly
Thanks,
Baatzy
Rich, PM on the way shortly
Thanks,
Baatzy
Lead Driver
Joined: Jun 2013
Posts: 5,647
Likes: 891
From: north of Minneapolis, MN
I did register my stuff, but I have no activation code, but from watching the above video I was under the impression that the activation code is only needed if I am putting custom tunes on, which I am not, for now. If not, where can I find this activation code?
Rich, PM on the way shortly
Thanks,
Baatzy
Rich, PM on the way shortly
Thanks,
Baatzy
Post Fiend
Joined: Sep 2006
Posts: 7,426
Likes: 6
From: Sioux Falls, SD
I'm wondering if your software is not connecting online. Bill mentioned that on his website, something to the effect of "make sure your antivirus software is disabled during software installation or make sure the antivirus software is not blocking the Hydraware from accessing the internet"
What indicators do you see on the bottom toolbar?
Also, under the Help menu/registration - what does your user # say?
What indicators do you see on the bottom toolbar?
Also, under the Help menu/registration - what does your user # say?
Post Fiend
Joined: Sep 2006
Posts: 7,426
Likes: 6
From: Sioux Falls, SD
Well Nathan (Baatzy) came over today and we had no luck trying to load the tunes on his Hydra chip using my laptop as well. I was able to change my Hydra tunes around but when we plugged in his chip it would always stop at 20% like he posted.
So we called PHP and it seems to be the same situation Hwood121 experienced. PHP said Nathan's chip was showing symptoms of a bad chip and that they would send him a new one.
So we called PHP and it seems to be the same situation Hwood121 experienced. PHP said Nathan's chip was showing symptoms of a bad chip and that they would send him a new one.