B/O 2012 head gaskets
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B/O 2012 head gaskets
6.7 turbo diesel has been in the dealership for 3 weeks as of yesterday they say one in the country Iowa or Kanas but they won't send it here to fix my motor any info on what is going on did they change design of head gasket
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Will ford use a part from another source ? The service man at the dealer seams to think there was a issue with the first ones and they are waiting for new ones to be made?
BTW I had the water pump replace 500 miles before at 35k
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thanks again will keep ya posted
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Crystal
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thanks again for the help, This comming fri it will have been there for One Month way to long for my liking but it is what it is ! This tread would have never been started if the dealer would have let me what was going on I have been the only one to contact them, no call from them. I touched base with them on monday and they told me the parts came in last fri and were starting late tues or so Thanks for the responces and Help Mike
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Glad something is happening at least Mike!
Let us know how the repair goes.
It sounds like your servicing dealer isn't overly helpful which is unfortunate, but if you explain your situation well to the Customer Service team on the number I provided above, and the inconvenience it has caused you, they may offer you some goodwill (like a free oil change or something). They may not too, so don't be offended if they say no! - but it never hurts to ask, given how much time they have had your truck for, it would be nice if they gave you something!
Let us know how the repair goes.
It sounds like your servicing dealer isn't overly helpful which is unfortunate, but if you explain your situation well to the Customer Service team on the number I provided above, and the inconvenience it has caused you, they may offer you some goodwill (like a free oil change or something). They may not too, so don't be offended if they say no! - but it never hurts to ask, given how much time they have had your truck for, it would be nice if they gave you something!
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Well Fri the dealer delivered my truck back to me 5 weeks to the day seams to be running Great. They rec,d the parts the fri before but had one of the two techs went off on sick leave so it was a few extra days to fix. I was pretty disopinted it took so long before it was done. I had the wrong diesel filter in so they replace it and charge 176.00 for the new one, I paid like 55 bucks on a site that I found here but don't remember which one so I'm just out there All in all happy to be taken care of on warranty and bought the extended warranty for 2850.00 as the bill for this repair scared the hell out of me Thanks again for all your help Mike
All in all happy to be taken care of on warranty and bought the extended warranty for 2850.00 as the bill for this repair scared the hell out of me Thanks again for all your help Mike
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