If I had a Ram I'd be driving with my mirrors flipped up all the time, don't care what anyone else says. Moose are cool.

 

I spoke with the service dept about getting them replaced and I was told it would require the truck to be dropped off and a computer scan to rule out problems on the truck side.

Simple enough for most, I'm tuned/deleted.

I didn't think the mirror was worth showing Ford some of my "upgrades" and returning it to stock is way too much work over a folding mirror.

 

Why would tuned/deleted affect the portion of the warranty that applies to the mirrors? Or you just don't want the dealer to see your truck at all now that it's modded?

My mirrors (one or both) will refuse to fold in if I wash it in the winter and then try to fold them after bringing it inside. Once it warms up and melts they've always worked fine.

 

I just got back from the dealer this morning, i got a shiny new set of running boards. They also checked out my mirror and took a bunch of pictures and submitted a claim into Ford and were waiting for approval. The service manger didn't think it would be a problem getting them covered because their was no signs of physical damage so we'll see what Ford says...

 

Very cool on the running boards. Why were they changed under waranty?

 

Thanks for the update, Baja16! Feel free to PM me if you need any assistance from my neck of the woods.

Crystal

 

I guess I don't see the logic in your thinking, but, hey, "to each their own."

 

Yes the chrome was peeling off in a few places and Ford replaced them for me. When i took my truck to the dealer originally i had them do my annual inspection and had them look at the running boards. Then after that first visit i noticed the passenger side mirror stop folding so when the new running boards came in and i took the truck back to get them installed, I had my dealer look at the mirrors.

 

I got a call yesterday from my dealer and he said they got a new mirror in the box waiting for me.

 

I go to dealer to have mirror looked at. Part of that process is plugging into the OBDll port. Tech plugs into my truck and finds the computer has been over written and he can't do anything. It wouldn't take a genius to see the truck is tuned and I would all but guarantee all of this would be logged in the computer for future reference. So if my truck does have a problem one day and I return it to stock to have a turbo replaced or whatnot I'm sure Ford would use this earlier discovery of being tuned as a warranty denial.

I can't flash the computer back to stock without the rockship and that's too much work for a mirror.


Does that make more sense?

 

Federal law states that they would have to prove that the modification done to the truck caused the failure of the mirror or any other part for that matter in order to deny it.

 

I'm not saying they would deny warranty on the mirror.

It's when the turbo blows up or some other powertrain failure along those lines needs worked on and they look back to when the mirror was replaced and see the truck was tuned then.

I know they will replace both mirrors today, it's what won't be covered down the road since they know the truck is tuned that concerns me.


If they didn't have to plug into the computer to replace the mirror (which I think is stupid) this wouldn't be an issue.

 

Oh I understood what you were getting at. It's just that, you can't return the truck to stock. Once you decided to tune it, (which I wish I could do), I think you consented to warranty denial on the majority of the truck, (which sucks). A tuned engine should not disqualify a broken mirror.




This is what I wanted to say earlier but didn't. I wish there was someone on the side of the consumer to fight these ridiculous denied claims by manufacturers.



I agree with this philosophy, in part. I think my previous statement applies here as well. It's tragic if a tuned engine disqualifies a broken mirror. You made the choice to tune, LUCKY!!! :-) - and I don't think there's any going back. If the turbo blows they're still going to plug in and check the computer and see that you're tuned and they will deny warranty.

I hope you get satisfaction which ever way you go. 4000 miles from now when your out of bumper to bumper coverage and something else happens (God forbid) and you go to the dealer for a drive train issue and they won't cover it anyway, at least maybe, maybe they would have replaced the $1100 mirror.

I'm not trying to argue with you or change your thinking. Just sharing my perspective. Good luck!

 

I don't think they plug their scan tool into your truck to look for a tuned engine when you go in for a mirror replacement.

 

Actually, yes they will per my dealership here. I asked when Andrew first told me about this to confirm.