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T500 HPOP unique problem?

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Old Feb 9, 2013 | 05:31 PM
  #31  
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Originally Posted by Tailgate77478
Folks...PLEASE SELL JOEY YOUR CORES! I'm going to have to wait until he gets one in, as I can't have my truck down for 1-2 weeks between pulling it on a weekend, shipping, repair, re-ship, and have a weekend to re-install.
As soon as I get up to my shop ill ship mine to him
 
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Old Feb 9, 2013 | 05:49 PM
  #32  
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Originally Posted by TerminatorEng.
Mark, if by some miracle I get a pile of cores in, I'll build you a replacement. But as of lately, they are coming in half the speed of new orders....

After you mentioned it was one of mine for the build, it dawned on me that the pin hole may be a drilled hole. Some of the remans from Ford have a drilled set screw/locking pin to hold the swash plate. That might be the issue. Although, it's a first for a leak. I have built hundreds with that reman set screw without issue. Just a thought.

Andy, love the Mill! Best machine in the shop! Now I need a Lathe.

Texas Chain Ring, nice thought. But most pump body's, other then New Bosch pumps are ALL used/Remans. Only way to get a new case/body, is buy a Bosch.

Even if a fix is attempted by Mark or any customer, as long as I'm aware of the issue, I will still warranty the product if something goes horribly wrong.
Now that's what you would call standing behind you work
 
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Old Feb 9, 2013 | 09:07 PM
  #33  
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Originally Posted by Tailgate77478
Folks...PLEASE SELL JOEY YOUR CORES! I'm going to have to wait until he gets one in, as I can't have my truck down for 1-2 weeks between pulling it on a weekend, shipping, repair, re-ship, and have a weekend to re-install.
You might have a talk with him. When I sent one in to him, he had it back much quicker than I expected. Had to change my weekend plans because I didn't expect to get it back so soon. (Then the darn thing wouldn't run right and I fought that for way too long trying to figure out what the problem was. Turned out to be a bad, brand new IPR)
 
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Old Feb 9, 2013 | 09:22 PM
  #34  
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Mark, if you can give me a few days, I'll get something in and built.

Thank you for your patience.

Joey@TE
 
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Old Feb 10, 2013 | 10:02 AM
  #35  
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Originally Posted by TerminatorEng.
Mark, if you can give me a few days, I'll get something in and built.

Thank you for your patience.

Joey@TE
No worries...it's been at least nine months on my end, what's another week, or even two or three? I'm just glad I found the culprit.
 
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Old Feb 13, 2013 | 03:51 PM
  #36  
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Mark, shipped.
 
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Old Feb 13, 2013 | 03:57 PM
  #37  
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My dad broke our 6.4 so I'm on a rescue mission to get our gooseneck. Ill dig out my hpop and get it shipped ASAP.

Kudos on the great CS Joey.
 
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Old Feb 13, 2013 | 05:31 PM
  #38  
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Originally Posted by TerminatorEng.
Mark, shipped.
Can't ask for much more than that! Great CS Joey
 
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Old Feb 13, 2013 | 09:11 PM
  #39  
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Originally Posted by TerminatorEng.
Mark, shipped.
Joey's the man!!!
 
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Old Feb 14, 2013 | 12:55 AM
  #40  
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Thanks guys!

Joey@TE
 
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Old Feb 17, 2013 | 08:03 PM
  #41  
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UPDATE:

Joey sent a new T500 that arrived Saturday. Better yet, he included a pre-printed return label to make the return a snap. I'm definitely going to pay him for the shipping both ways, even though he hasn't asked for it. I don't see why he should go out-of-pocket on that even under warranty.

Anyway, I began my R&R of the old with the new one. As usual, it took me 3 times longer than most of you gents to do this job...it took me Saturday afternoon/evening and then Sunday mid-day. About 10 hours when you include my fuel bowl rebuild, oil change, and garage / driveway clean up. Uggh. Even sadder...this was my third time to do an HPOP, so you'd think I'd be faster...but I digress. So far so good. Can't see any leaks anywhere and it fired up the first time. Wouldn't you know, I didn't have the 3/8" fuel line sleeve (have some on their way in the mail, ironically)...but thankfully Mueckster had a spare, and dropped one off for me. He's a good fellow to have around, don't ya think???

Here's a pic of the "culprit." I'll never know exactly why they'd drill, tap, and plug a hole there. I'm sure it can be re-tapped and plugged successfully, but on a round surface like that, you need to have the right equipment for sure.
 
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Old Feb 17, 2013 | 08:53 PM
  #42  
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Glad to hear everything turned out alright. Wouldn't you know that you'd be the one to have a "special" HPOP.
 
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Old Feb 18, 2013 | 12:37 AM
  #43  
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Hey Mark, easy fix!

Oh, if you try to repay me for shipping, I'll VOID your warranty. So keep your money, or else!
 
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Old Feb 19, 2013 | 12:12 PM
  #44  
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Originally Posted by TerminatorEng.
Hey Mark, easy fix!

Oh, if you try to repay me for shipping, I'll VOID your warranty. So keep your money, or else!
Now that is customer service and a hell of a guy.
 
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Old Feb 20, 2013 | 01:43 AM
  #45  
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Thank you. You guys are great customers. I'm only trying to match you guys!

Joey@TE
 
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