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Old Jul 9, 2012 | 11:28 AM
  #1  
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From: Colorado foot hills
Angry FLMOWNER website AFU

?? Anyone out there using the FLMOWNER website to track their maintenance on their trucks?

Called FMC last Friday only to learn FMC is having 'web issues'. When looking at my records, EVERYTHING from June of last year is missing! All of my entries plus DEALER entries are GONE!!

Ford, you have disappointed me again!

Looks like my issue may be not widespread. 2 hours on the phone with FMC customer care, they think they can fix and will call me back.

okay, FMC now says may take up to 15 days! OOF!

jammer
 
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Old Jul 9, 2012 | 11:40 AM
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Originally Posted by jermort
?? Anyone out there using the FLMOWNER website to track their maintenance on their trucks?

Called FMC last Friday only to learn FMC is having 'web issues'. When looking at my records, EVERYTHING from June of last year is missing! All of my entries plus DEALER entries are GONE!!

Ford, you have disappointed me again!

jammer

my account seems ok.. nothing missing
 
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Old Jul 9, 2012 | 12:06 PM
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Mine is all there as well.
 
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Old Jul 9, 2012 | 04:19 PM
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I am sure they have excellent backup procedures

Been using that site for 3 trucks and two cars worth !

Some high end car companies could learn from ford's owner site !
 
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Old Jul 9, 2012 | 08:06 PM
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Mine is gone too

I called last week. ALL of the stuff I entered over the last 12 years is gone and all dealer entered stuff since about June last year is also gone. They talked with me on the phone and were nice enough, but it vasillated from they know they have a problem but don't know how to fix it one minute to sounding like they were not having trouble with anyone else's account.??
 
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Old Jul 9, 2012 | 09:58 PM
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Ouch - sorry about that -
I just checked mine @ owner.ford.com/ and all four vehicles data is intact for my stuff
 
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Old Jul 9, 2012 | 10:12 PM
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My information seems to be there, but the dealerships do not seem to enter the repairs or provide a summary of the work that was done (or not done in some cases). They note the date and mileage, nothing else.
 
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Old Jul 10, 2012 | 05:01 AM
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Originally Posted by Adobe 11SD
My information seems to be there, but the dealerships do not seem to enter the repairs or provide a summary of the work that was done (or not done in some cases). They note the date and mileage, nothing else.
when there is not enpugh detail, i make an entry as well
 
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