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6.4L Power Stroke Diesel Engine fitted to 2008 - 2010 F250, F350 and F450 pickup trucks and F350 + Cab Chassis

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Old May 19, 2012 | 11:10 PM
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Guess the Problem

Heading to a campground today, info center comes on stating pull over safely or something similar. Barely make it to the side of the road and the truck just shuts off. No crank, no start, I think the computer shut everything down.

2008 job 1 with 75k miles. Had it towed to the dealer but they are closed until Monday. My biggest fear is the dreaded HPFP and I will be royally bent over by Ford. Anyone had something similar happen and should I lube up before head to the dealer Monday.
 
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Old May 20, 2012 | 06:00 AM
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EGT Sensor indicated too high. Once cooled it should start.
 
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Old May 20, 2012 | 08:22 AM
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Thanks to Fords horrible and roadside service I was on the side of the road with wife, 2 kids, and a dog for 4 hours. It never started and I would think it would have cooled enough in 4 hours. When you turn the key on the "pull over safely" message remains and when you turn the key, nothing. No crank no anything. My guess what ever code it threw the computer locked everything down.
 
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Old May 21, 2012 | 09:41 PM
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Should be under warranty for 100,000 miles, right?
 
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Old May 21, 2012 | 09:47 PM
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Originally Posted by StanleyZ
Should be under warranty for 100,000 miles, right?
I hope so. They still have not figured what is wrong. I had to authorize a $200 diagnostic fee in case it ends up not covered but I cannot imagine something that created this not being covered. Unless it is some sensor or something not considered part of the "engine" warranty.
 
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Old May 21, 2012 | 10:10 PM
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EGT sensor may have gone bad. My buddy's '08 had the same exact symptoms.
 
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Old May 21, 2012 | 10:25 PM
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Originally Posted by RM2738
EGT sensor may have gone bad. My buddy's '08 had the same exact symptoms.
Does that fall under the engine warranty?
 
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Old May 21, 2012 | 10:45 PM
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Originally Posted by mich800
Does that fall under the engine warranty?
According to the dealer, the specific one that failed was not while the other two are. Go Figure! $550 ticket after tow fees. But, he spoke with Customer Service and they took care of the whole bill under warranty.
 
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Old May 22, 2012 | 10:27 AM
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Originally Posted by RM2738
According to the dealer, the specific one that failed was not while the other two are. Go Figure! $550 ticket after tow fees. But, he spoke with Customer Service and they took care of the whole bill under warranty.
Just got the call, EGT no warranty around $550.
 
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Old May 22, 2012 | 11:46 AM
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Originally Posted by mich800
Just got the call, EGT no warranty around $550.
This is a great web site. Now you know to call customer service.
 
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Old May 22, 2012 | 12:38 PM
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I had my EGT replaced early this year, they pro-rated it under warranty. I think I paid $110, barely made it dealer before it shut off completely.
 
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Old May 22, 2012 | 12:41 PM
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Why did they say it wasn't covered? It must be the specific one they say isn't covered of the three total.

Review your warranty in your manual. I believe it states that emissions related components, including sensors, are covered to 100,000 miles.
 
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Old May 22, 2012 | 12:42 PM
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Did you have to actually call Ford customer service and get rebated. Or negotiate with the service department.
 
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Old May 22, 2012 | 12:44 PM
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Originally Posted by RM2738
Why did they say it wasn't covered? It must be the specific one they say isn't covered of the three total.

Review your warranty in your manual. I believe it states that emissions related components, including sensors, are covered to 100,000 miles.
After doing research here this sensor is no longer considered part of the engine. Although, I emphatically disagree as without is it is a no go.
 
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Old May 22, 2012 | 01:13 PM
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Call Ford CS. I wouldn't throw it in their face and demand coverage, but I think their could be potential recourse if Ford covers one and not another. Politely state that you are aware of others being covered and you feel that Ford is doing you a great disservice by choosing not to cover yours.
 
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