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New Owner with DEF Question

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Old Jan 5, 2012 | 05:48 AM
  #1  
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New Owner with DEF Question

Hi

I recently purchased my first diesel truck, a 2012 F-350. My question concerns the DEF that the truck uses and how fast it is consumed. I have a little over 2k miles on the truck now and I am getting the warning notice that I have about 350 miles of DEF left. The dealer told me (I know, they will tell you anything) that the DEF should last between 5 - 7k miles. I spoke to the service department at my dealership and was told that normally you refill at each oil change (which based on what I'm experiencing means I will change oil about every 2500 miles). I have not down any towing so far with the truck and I have a light foot on the gas. My concern is that the DEF tank was not full when I purchased the vehicle. I would appreciate any thoughts, suggestions, recomendations from forum members. (I hope I put this thread in the right place on the forum, if not, please excuse my mistake.)

Thanks in advance

Ronn
F-350 CC, SB, SRW
 
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Old Jan 5, 2012 | 06:41 AM
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To me it doesnt sound like your tank was full from the dealer. I get between 2000 - 3000 miles before I get a message, but I tow heavy, a lot!
 
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Old Jan 5, 2012 | 06:59 AM
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Originally Posted by rocdril
To me it doesnt sound like your tank was full from the dealer. I get between 2000 - 3000 miles before I get a message, but I tow heavy, a lot!


We get about the same on our F450 towing very heavy.
 
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Old Jan 5, 2012 | 10:03 AM
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Ronn, Ill bet the dealer didnt fill your tank before you took receipt of the truck. If you have to refill every 2000/3000 miles and dont tow you need to have the dealer look at it. Thats wayyyy too much usage.
 
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Old Jan 5, 2012 | 10:33 AM
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I think I recall that your first refill is supposed to be free at the dealer. Might be worth dropping in and asking.
 
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Old Jan 5, 2012 | 10:46 AM
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If you do a lot of city driving you'll go through it faster.
 
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Old Jan 5, 2012 | 11:27 AM
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Sounds like they didn't fill it to me also. I'm just short of 3,000 miles on my 2011 and I haven't seen a message yet. I've had about 6 regens that I can recall seeing, but nothing on the DEF yet.
 
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Old Jan 6, 2012 | 07:30 AM
  #8  
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Originally Posted by Greengas
Hi

I spoke to the service department at my dealership and was told that normally you refill at each oil change (which based on what I'm experiencing means I will change oil about every 2500 miles).Ronn
F-350 CC, SB, SRW
I agree with others that your dealer didn't fill the tank prior to delivery.

Do NOT let the DEF tank level determine your oil change interval. The two have nothing to do with each other. Change your oil on the schedule appropriate for your style of driving according to the owner's manual maintenance section or according to the oil monitor in the truck, whichever comes first.

Have the DEF tank filled when the truck says it needs DEF. Just because it needs DEF at 2500 miles does NOT indicate that it also needs an oil change.

FWIW, I tow heavy (GCW = 30,000 lbs) for about 65% of the miles on my truck. I use a tank of DEF every 4,000 miles, but the oil monitor pops a message about every 7,500 miles.
 
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Old Jan 6, 2012 | 08:26 AM
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DEF on new trucks

On my truck, I tow mixed loads both bumper and gooseneck loads, I had the light come on @2100 miles, showing 1/2 empty, I was on the road with a heavy load, my next fuel stop I refilled the tank then, I was worried about how fast it was using DEF as well, my driving hasnt changed, still towing 75% of the time I now have 5,000 miles, I haven't had any DEF warnings, my assumption so far is that it was not full when I took delivery of the truck. My next worry is when is the oil change notice is going to come on. Again I don't want to be on the road away from my home dealer when the first service is due.

Hopefully our first DEF usage is from the dealer not topping it off at delivery. Good luck.
 
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Old Jan 7, 2012 | 02:14 AM
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Moved to the 6.7L Power Stroke Diesel forum.
 
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Old Jan 7, 2012 | 04:04 AM
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The dealer is supposed to fill it as part of dealer prep. It sounds like they did not do it as they should. Either ask them to fill it up or go fill it up yourself.
 
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Old Jan 7, 2012 | 05:22 AM
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Just like the other posts, I think the dealer did not fill it up prior to delivery.

I got the 800 mile notice at about 6k and that is half hiway and half city unloaded.
 
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Old Jan 7, 2012 | 11:21 AM
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Originally Posted by edjunior
Sounds like they didn't fill it to me also. I'm just short of 3,000 miles on my 2011 and I haven't seen a message yet. I've had about 6 regens that I can recall seeing, but nothing on the DEF yet.
Ed, have you looked at your information screen? I looked at my information screen one day while traveling to the coast and it said the DEF was under half full. If I hadn't looked I would not have known and I had under 3000 miles.

Rob
 
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Old Jan 7, 2012 | 09:22 PM
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When I looked at the DEF info on the screen, all I remember seeing was "Okay". Don't remember seeing a level, but I'll look again.
 
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Old Jan 7, 2012 | 09:42 PM
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It won't give you a level. It will say, "Okay", under half, etc....when it reaches the lower levels. Its more of an interval type gauge instead of something like a fuel gauge.
 
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