OK, I'll come out of the "closet" to say that I subscribed "silently", and I'm certainly watching the way Ford handles this in the long run to make their customers "whole".

To possibly be using something known to be under-rated to perform the job, and then mandate the end-user pick up the very-expensive cost of Ford's responsibility under warranty, just seems unconscionable in my world.

Are they REALLY blaming the nation's fuel refiners? Huh???

I may just hafta' save my dollars and just spend them on continuing to maintain an older model instead.

What a fiasco you guys are up against!

Pop

 

Now hold on, I'm not a moderator but posts are cleaned up/locked because all of us get distracted and get topics way off base.
At least, that's what I've concluded.
Just like we're doing now.

Anyone viewing the topics can see the view count.
That's more powerful than the subscribers IMO.
I don't subscribe though because my blackberry "dings" enough 24 hrs a day as it is.

 

Thank you....

 

I agree. And thinking about it, I am really getting tired of all the negative comments about Ford warranty service. I agree that Rick got a bad deal. But we have been blasting ford for months now, and I think that enough is enough.

Agreed that Rick got a bad deal from Ford. Stupid a** position for Ford. But enough bad press is enough. We are talking about one person among thousands that got a bad deal from Ford. Are there others? Has anone else had warrenty service due to failed HPFP?? Has anyone else refuesed service from Ford?? I know of one Ford owner that had a failed HPFP and Ford went out of their way to fix the problem. We seem to take pleasure of blasting Ford when we really only know one side of the problem.

As far as I am concerned I have had great service from Ford. But I hope I don't ever have problems like Rick.

ken

 

again I say we have had one pump failure among the group here, its too soon to say the sky is falling.

I am also concerned about the amount of censorship around here with threads. its normally advertisers complaining that lead to that sort of thing. I frequent at least 10 other message boards for my various interests and the one I visit that lets almost anything go is the most creditable and tends to be the most successful because the truth is there no matter how good or bad.

to the leadership around here, let things play out.

 

Friend of the family is a sevice writer for Ford.I asked him about the pumps,No failed pumps at his shop...

 

I talked to a HUGE dealership here in the DFW area and my current dealership and NO failures here either.

Shane

 

Anybody ever have a service writer say, "Gee, we've never seen THAT before?"

C'mon...

Isn't it standard policy to admit to absolutely nothing?

Pop

 

Believe what you want,You also can't believe everything you read on the internet.

 

Things are allowed to play out here as long as the issues stay on topic and are not spammed throughout everyone elses threads. If someone wants to know about Lug Nut Covers or something, they don't need to hear about issues that have nothing to do with their question. Straying off topic is fine but purposefully spamming threads is not going do anyone any good.

Also not allowed is anything that goes against FTE's guidelines such as talk of lawsuits beit Ford or VW's.

Lastly, when issues come up and the Forum Moderators spend most of their time trying to keep a thread(s) on topic, there comes a point when it becomes a losing battle and it is the Mod's option to close the thread.

No one is going to make everyone happy but I think this forums Mods are doing a great job here.

 

Just curious...Jealousy or a hater?

This information was from waaay up the ladder.....I mean on a personal basis. I was Yes talking to the Senior Truck service writer,,,but was sent from a "friend"

Which is,FYI, not from the dealer I buy from.

Sorry to burst the bubble of negativity, but your generic statemant or thinking is speculation. Mine,..not so much.



Shane

 

Proving my point.....Ready to Give up for an isolated incident??

What are us guys up against?



Next!!

SHane

 

Guys

I believe this is the last I will write about this subject. I am now convinced after reading the above post that somebody is intentionally trying to instill fear about our trucks and the HPFP that resides in it. Anybody who would compare a valve train in what appears to be a motorcycle motor(14,000rpm) to a positive displacement pump that might be operating at 250 to 350rpm is insane. First off the valve in this video is in an open environment with no resistance put apon it except for the downward force from the cam and the energy store in the spring itself. Yes at some point the rpm of the motor will out run the springs ability to open fast enough to keep from floating. The positive displacement pump is an entirely different animal. The PD pump spring is not in an open environment, it's surrounded by the product it's pumping remember up to 30,000psi. After going back and seeing the 3D animation of this style pump you can plainly see the piston operates in a close tolerance bore both at the top and its larger base. This is pretty standard in the pump industry and is what keeps the piston running true and perpendicular. There is no need for bearings because the pump is hydraulically balanced. Every pomponent in this pump relys on the product and it correct viscosity to maintain the proper clearences within it. As for the spring it appears to be in a retainer at the base of the piston and shouldered at the other end where the piston steps down to a smaller diameter. Once again
standard and it works.

Rick

I if what you say is true and they found no contamination then I think you got a bad pump that could have had a flaw that was not detected during assembly. Ford should have replaced it it in doubt.

I will sleep peacefully tonight with what I know. Protect yourself and use the additives that you feel comfortable but us something because anything can happen to the fuel from the time it leaves the refinery until it gets in your tank.

 

On the possibility of a new truck purchase? No, but it makes me wary at best, pessimistic at worst.

Ford sure doesn't need another diesel fiasco. I want to see them be successful. So don't get me wrong, I sincerely wish that it remains an isolated incident.

And, that's all it is so far. But history tells us that if one of us has seen something, others will as well. The odds may be in your favor, and you will be fortunate enough to never be in the O/Ps predicament, or they may not. It's a roll of the dice. But it shouldn't be at YOUR expense if an early trend does develop.

As I said, "We've never seen THAT before" is usually a mandated pat answer. I understand how your high-up friend couldn't tell you anything but the complete truth, too.

We'll see.......

Pop

 

It may very well be that Rick's pump failure was an isolated incident, a slight defect in the pump which caused early failure. But there is no good excuse that we've heard for the way Ford handled the incident.