Tony Wildman Question
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Senior User
Joined: Oct 2010
Posts: 264
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Tony Wildman Question
So i sent my chip off for a reflash, i bought it from some one else, about 5-6 weeks ago, i have tried emailing tony, calling several times, and still havent heared anything, i know it was delevered, i had it next day aired, and shows that its there, so am i just s.o.l???? i am taking a trip in two weeks, and was hoping to get it before then, what do i do? is there any other chip guys anybody recomends? do i just write off the cash that i paid tony, and i paid for the chip??
any advice would be nice.
Thanks James
any advice would be nice.
Thanks James
Lead Driver
Joined: May 2000
Posts: 9,236
Likes: 12
From: Senoia, GA
i think you will be ok. i know he is hard to get ahold of. in the past i have just emailed him every couple of days until i hear from him.
i am sort of in the same position as you except i originally bought my chip from tony about 7 years ago, i just need some different tunes. i tried calling and emailing multiple times and never got a response. so i just went on his site and filled out an order form and sent my chip in. i hope i am not screwed either.
-cutts-
i am sort of in the same position as you except i originally bought my chip from tony about 7 years ago, i just need some different tunes. i tried calling and emailing multiple times and never got a response. so i just went on his site and filled out an order form and sent my chip in. i hope i am not screwed either.
-cutts-
Fleet Owner
Joined: Aug 2004
Posts: 20,418
Likes: 196
From: AZ
It took me a month for a reburn and he screwed it up. It took another month to get it fixed, he fixed one thing only to screw up another. The third try he fixed what he screwed up and screwed up another thing. That's three months total. I've been with Tony for three years and I'm done with him. He has his assistant doing the reburns, not Tony. I used to brag about him, not anymore. Besides, if you want black smoke all over the country side, go with Tony, its only $4 a gallon! Also, like mentioned, he is impossible to get ahold of. Detailed emails explaining what you want only to be ignored.
Sorry Travis, I'm only expressing my view point from my experiences.
Sorry Travis, I'm only expressing my view point from my experiences.
Postmaster
Joined: Jun 2009
Posts: 2,566
Likes: 1
From: Monroe/Ellensburg, WA
Fellas... The guy is in a tough spot. He has a gentleman named Randall running the day to day of TDP. If you guys are unhappy, get a different tuner. It's not gonna do any good to complain about it. I would absolutely hate to be in Tony's position.
Fleet Owner
Joined: Aug 2004
Posts: 20,418
Likes: 196
From: AZ
Justin, I did get ahold of PHP and DPtuner. Just haven't decided what to do. Right now I'm towing in low tow because it doesn't smoke as bad and seems to have good power. The shift points are what I'm upset about, one reburn they are at 50mph for OT shift and the next reburn they are at 35mph. I'm also playing with the OT button, if I don't then it shifts to OT to early and the smoke pours out. Besides, you can't pull 15K at 35mph in 4th gear.
James, your absolutely right, I shouldn't complain, especially on a public forum.
James, your absolutely right, I shouldn't complain, especially on a public forum.
Senior User
Joined: Jan 2004
Posts: 475
Likes: 0
From: Pugetopolis
We sing his praises here, too. I love my tunes from Tony, but if it took two months to get an incorrect chip back, word gets around.
.
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Fleet Owner
Joined: Aug 2004
Posts: 20,418
Likes: 196
From: AZ
Well, this is how people talk now Glen. On the forums. If Tony cannot fulfill orders or if an intern is doing poor tunes, folks should know. Especially if it can't be fixed.
We sing his praises here, too. I love my tunes from Tony, but if it took two months to get an incorrect chip back, word gets around.
.
We sing his praises here, too. I love my tunes from Tony, but if it took two months to get an incorrect chip back, word gets around.
.
In my case, Tony would not be as busy as he is if he would take the time to read the emails and/or talk on the phone with his customers. Three reburns and he still doesn't get it right? If he got it right the first time then there would be less work on his part and he could devote more time to his family and at the same time have a better rep-business.
In defense of Tony, on the last reburn I sent a check for $100 with the chip because, like the OP, I was going to go on a trip and needed the chip back as soon as possible. It still took a month and when I got the chip my check was in with the chip with the words "no charge for reburns". So, I'm on the fence here, he is a great honest guy but..............
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Postmaster
Joined: Jun 2009
Posts: 2,566
Likes: 1
From: Monroe/Ellensburg, WA
Not good news - PowerStrokeArmy
If you guys don't like it, switch tuners, If you want to be put in Tony's shoes. Good fricken luck.......
I'd like to see how all of you handle that plus work, plus everybody b***chin at you for being too slow on reburns...
If you guys don't like it, switch tuners, If you want to be put in Tony's shoes. Good fricken luck.......
I'd like to see how all of you handle that plus work, plus everybody b***chin at you for being too slow on reburns...
Senior User
Joined: Jan 2004
Posts: 475
Likes: 0
From: Pugetopolis
I honestly feel bad for Tony and wish all the best for him and his family. After a four-year battle, we lost Pop last year to colon cancer. You guys get yourselves screened for it if you are over 45-50. I am not joking. Pop woulda had another 20 years if he'd done so.
Tony should still put a stop on new orders to pare down the queue. We'll all be there for him when things get better.
Tony should still put a stop on new orders to pare down the queue. We'll all be there for him when things get better.
Fleet Owner
Joined: Aug 2004
Posts: 20,418
Likes: 196
From: AZ
James, these last three responces seem to mirror what I'm trying to say. No one wants to deal with something like that. A few years ago when this started I donated both money and prayed for Morgan. So I hope you can see that I'm not a stone hearted SOB.
Post Fiend
Joined: Mar 2007
Posts: 26,966
Likes: 50
From: Texas
The good news is Morgan's spinal tap came back with no signs of cancer so it's just the tumor they have to deal with (again).
And from the breaking news category... Tony is slow on re-burns. They are free but they take time. If time is critical for you, there are other places you can spend your money.
And from the breaking news category... Tony is slow on re-burns. They are free but they take time. If time is critical for you, there are other places you can spend your money.