EOT vs WCT

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Apr 11, 2011 | 12:52 PM

#16

amdriven2liv

I'm hitting easy street

Joined: Nov 2009

Posts: 6,395

Likes: 27

From: Central Oregon

Quote:

Originally Posted by roc2178

Great info!!! Thank you VERY much!!! I just called and scheduled the appt.

Just be sure not to come across as being smarter than them. Let them walk you through the topic and add to the discussion as needed. You will have a moment or two to share what you know. Then as Zmann stated, they will know you mean business.

I had brought up this very TSB a week after it came out while I was at my dealer. The Service writer Gal was listening to my conversation and interrupted with "No there hasn't". I just looked at Her and kept explaining what the new TSB said. She jumped on Her computer and went to work looking for it, when she found it she started to say something, then went silent, and stormed off.

We are not friends.

Have a pleasant conversation.