Has anyone use truck viva i bought my lights from them an i try to call them an no one pick up i have been waiting 2 weeks now an still have not got my lights.

 

Never had but looks like a nice website. Hopefully its just because of the holidays.

 

Yea i agree i pay with PayPal so if they are a joke i hope PayPal can help me with this.
Dose anyone understand PayPal well to explain to me if they could help me if it dose go bad.

 

They should be able to. I had a problem with something I unsubribed for and i was still charged and i got my refund.

 

Although the security certificate for their website is expired, the website looks real nice and I can't find any complaints against them anywhere. Perhaps it's just because of the holiday season, like dirty-oldbird said. Good luck with it and keep us posted

 

Dirty? I shower, how about you Mr Nasty?

 

I tried to order through their website about 3 weeks ago and my security program notified me that i was being redirected to an unsecure site, so I closed out and haven't returned. Just FYI.

 

Yea i got that to an still pay for it. Hope it is not a fake.

 

Pay Pal is really good about getting your money back, seems they always side with the consumer. Just notify Pay Pal that your not getting your stuff & they'll get your cash back. But also give the sellers time to get your stuff to you.

 

Ok they are not fake i got my stuff today an they look great ill post a pic.

 

I despise that kind of customer service. I'll never buy from them and if it was me I would tell them so.

 

i agree but it was cheap an they look nice but i will not buy from them anymore unless it is last option.

 

So, what ended up as the total amount of time between order and arrival? And what was the shipping time supposed to be? Also, I'll x2 what Glenn said, that's not customer service, and I would let them know that.

 

It was about 2 weeks an 4 days. They never gave me shipping info so i don't know how long they say it should take.

 

Bad customer service is a good indicator that the company is on the edge of going under. If you aren't doing your best to get and retain cusomers in this economy, someone is going to lose some money soon. Welcome to the retail business. I will take my purchases to companys I have delt with in the past, even if the price is higher.