I have one delivery issue with my truck that Ford has yet to solve.

USB Music with Album Art and Full Playlist / Track Controls Will not Reliably Work over USB. Sync3 rarely recognizes the USB Music Source and if it does, it will usually stream only a few minutes before no longer recognizing the Apple Device. This has been tested with several Iphones, Ipads and different cables, all which worked without issue on the previous 2015 SYNC2 system.

The benefits are :

Better Sound Quality
Full Album Art
Playlists

Could someone do me a favor and test the following:

1. Use an Iphone 6, 6+ or 7+ or recent Ipad

2. The Apple IOS software is on latest release 10.2.1

3. Try with a stock Apple USB to Lightning Cable

4. Use your Sync3 System on your Ford 2017 Super Duty

5. Be a subscriber to the Apple Monthly Music Lease Plan, Tidal, Spotify, etc

Conduct the test:

1. Have your music source up and running and streaming on your Apple Device

2. Plug the Apple Device in to the Sync Music Hub

3. Do not have Apply Car Play Activated on Sync3

4. Select USB as Music Source

Expected Results:

Music should momentarily begin streaming in the Sync3 System

Full Album Art should be viewable

You should have ability to Rewind, Fast Forward through tracks

The progress bar on the current selection should be visible and be running


Results that are Not Expected:

Apple Device will simply not connect

Music may stream for a few minutes and then then Sync loses contact with the Apple Device.


Note: Myself, I prefer to not to use Apple Car Play, as I prefer the factory navigation, travel link weather and native controls on the Sync3 System. Also Carplay gives problems when in bad cell signal areas.

With that said, on my truck, Apple Car Play USB Music will stay connected, but when I have Car Play deleted or disabled, USB Music from any other source will not reliably stream more than a few minutes.

I appreciate your testing this.

My servicing dealer has replicated the issue on other new Super Duties in their showroom testing on different phones, cables, etc.

Ford will not be forthright and say they recognize this is an issue or when a fix will be available.

I would like to know if anyone has kept this type of functionality in Sync3 that was solid in the older 2015 Sync2.

Note this is not Bluetooth related and of course Blue Tooth does not have album art or full music control features.

 

So no one else uses the USB music source on Sync3?

 

one word man: Bluetooth!

 

I use Bluetooth from my iPhone 5, and an old iPod is connected to one USB. But the iOod is too old to sprout the artwork and play lists. I am waiting for a new phone from work and then I can't run this for ya. I am curious too.

 

I plug into the USB and use Carplay to stream Spotify. The artwork is blurry and nothing like it should be. However the sound is phenomenally better than my satellite radio.

 

I love apple CarPlay. I haven't even considered trying what you talk about. And since it doesn't seem to work, I'll keep doing what's awesome.

 

Cant say I have tried this but then again I have never had reason to do this. The USB ports are in a terrible spot for me. I use a charger and the OEM iPhone cord through the center console hole for charging. I then stream Pandora or iHeart Radio via bluetooth. For your sake, I will try your method tonight.

I have done what you are saying with an old iPod Touch and it worked flawlessly although that was not streaming, it was just music stored on the device.

 

Works perfectly for me.


SSam

 

Is your Sync3 System at Version 2.0 ?

Thanks for taking the time to test !