Extremely unhappy Montana owner right now!
#271
I am going to throw this out in the "for-what-its-worth" department. I think all the negativity on the Internet is starting to make a dent. Some RV manufacturers have hired an independent research firm to gather information on customer satisfaction. So far the most common complaint is from folks who can't get their RV repaired after the purchase.
Along with this, after decades of offering no training at all, virtually every component manufacturer is now offering training for technicians. I can not begin to describe how hard it was to get training in the past. Now it is being offered in a multitude of programs.
How much impact all of this will have for consumers I can't say, so don't flame me for being "Little Miss Mary Sunshine", but something is happening that has wheels turning.
Just a thought,
Steve
Along with this, after decades of offering no training at all, virtually every component manufacturer is now offering training for technicians. I can not begin to describe how hard it was to get training in the past. Now it is being offered in a multitude of programs.
How much impact all of this will have for consumers I can't say, so don't flame me for being "Little Miss Mary Sunshine", but something is happening that has wheels turning.
Just a thought,
Steve
#272
Hi Gary,
I paid for my training being an independent and didn't resent it a bit. I worked on some of everything from high-end diesels right down to plenty of Jaycos. None better than others, just all bad in my opinion.
A couple of times when I was at the dealer's convention in Vegas I asked the factory guys about going along with the dealer guys to the factory training. Said I was willing to pay for it and it would give their customers better service, but no go. Told me it wasn't a space issue, just that their dealers wouldn't like it. But, the factory called me more than one time when they had a customer down and they couldn't get to to a dealer.
Always thought the notion of fighting to control business was lame. My idea was if we all worked as hard as we could to make sure RV owners were happy there would be plenty of work to go around.
I really enjoyed the challenge of working on things that were never designed to be repaired and my customers. I know I will miss it, but like my wife says, "if we don't start RVing ourselves pretty soon, we will never be able too." So this year, as soon as the weather clears, we are off!
Steve
I paid for my training being an independent and didn't resent it a bit. I worked on some of everything from high-end diesels right down to plenty of Jaycos. None better than others, just all bad in my opinion.
A couple of times when I was at the dealer's convention in Vegas I asked the factory guys about going along with the dealer guys to the factory training. Said I was willing to pay for it and it would give their customers better service, but no go. Told me it wasn't a space issue, just that their dealers wouldn't like it. But, the factory called me more than one time when they had a customer down and they couldn't get to to a dealer.
Always thought the notion of fighting to control business was lame. My idea was if we all worked as hard as we could to make sure RV owners were happy there would be plenty of work to go around.
I really enjoyed the challenge of working on things that were never designed to be repaired and my customers. I know I will miss it, but like my wife says, "if we don't start RVing ourselves pretty soon, we will never be able too." So this year, as soon as the weather clears, we are off!
Steve
#273
Good for you Steve. One of the two reasons we are camping as much as we are now is that by the time I retire, I'm not sure I'll be physically able to travel much. Many paramedics that have been in it as long as I have have not fared well at all when they retire. The other reason is to spend as much time with our son as we can before he leaves the nest. Hopefully exposing him to something other than video games and electronics along the way. I wish you well during your retirement!
#275
#276
#278
#279
#280
Steve
#281
Sounds good Steve. At least you have the option. My Farther In Law just retired two months ago and was telling us he is already bored! Personally, I'd love retirement because I have too many things I want to besides work LOL
#282
Denny
#283
#285
I'm glade we aren't in the market for a trailer because what's out there is scary, the only one I would consider is a Artic Fox so far.
Denny