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Why Does Ford's COTUS Not Work?

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Old 02-29-2016, 05:30 PM
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Why Does Ford's COTUS Not Work?

I got the VIN for my truck last week and been trying to get it to work with Ford's Customer Order Tracking website. I've got a copy of the window sticker, but the COTUS website says gives me a no vehicle found error.

I know my expected delivery date, but would like to track it thru the process. Anyone know what gives here?
 
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Old 02-29-2016, 07:28 PM
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I'm in the same boat. Was to have been built last Friday. I have the VIN but no luck. Where did you get the window sticker?
 
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Old 02-29-2016, 08:53 PM
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Old 02-29-2016, 09:32 PM
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Thanks!!! It's been built!
 
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Old 02-29-2016, 09:44 PM
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COTUS doesn't work on 2016 F150s... ETIS works once the truck is built.

Josh
 
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Old 03-01-2016, 09:22 AM
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Originally Posted by Bullitt390
COTUS doesn't work on 2016 F150s... ETIS works once the truck is built.

Josh
ETIS? Info and/or link please!
 
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Old 03-01-2016, 09:31 AM
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Looks like my truck was built yesterday. I've got a leap-year baby! Guess that means when she turns one year old she'll have 60,000 miles....such a tramp
 
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Old 03-01-2016, 01:48 PM
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Originally Posted by onug
ETIS? Info and/or link please!
Never mind. I used that new fangled Google thing. Doesn't seem to have a lot of info, but maybe I wasn't looking in the right area
 
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Old 03-01-2016, 03:27 PM
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Try giving your sales person a call. We don't get super precise info, but we can look by vin for units our dealership has ordered and give it's current status as an order.
 
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Old 03-01-2016, 04:52 PM
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PM Crystal with Ford, she'll give a heads up the truck

Josh
 
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Old 11-05-2016, 02:38 PM
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Should COTUS work on 2017 F-450?
 
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Old 02-26-2017, 11:56 AM
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Originally Posted by Bullitt390
PM Crystal with Ford, she'll give a heads up the truck

Josh
How do I get in touch with Crystal?
 
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Old 02-26-2017, 12:09 PM
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Originally Posted by phillippeterson
How do I get in touch with Crystal?
Send her a PM here:

Ford Truck Enthusiasts Forums - View Profile: FordService

Josh
 
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Old 02-26-2017, 01:19 PM
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I have found three different sites. All within one or two characters of each other and they look identical. Only one worked for me.


This one

Ford Custom Order Tracking | ordertracking.ford.com
 
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Old 02-26-2017, 01:27 PM
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I believe that some of the COTUS sites are some sort of beta or test site(s). I got mixed results using all of them.

My conclusion is that this is something that just doesn't get a lot of attention, or is at the very least a low priority.

You have to admit, the only time any of us pays any attention to it is when we have a vehicle on order. Prior to, and after that, we could care less.
 
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