2015 Sync unpairs when switching to bluetooth audio
#1
2015 Sync unpairs when switching to bluetooth audio
So when I tell the truck to "play bluetooth audio" it tells me to use the screen, and then disconnects the phone from the truck completely. This a newer development, and it happens more often than not, and I can't figure out why sometimes it does this, and sometimes it doesn't. Every other interface between the phone and the truck works like it should.
I'm sure I'm not the only one that has experienced this. Suggestions?
I'm sure I'm not the only one that has experienced this. Suggestions?
#2
So when I tell the truck to "play bluetooth audio" it tells me to use the screen, and then disconnects the phone from the truck completely. This a newer development, and it happens more often than not, and I can't figure out why sometimes it does this, and sometimes it doesn't. Every other interface between the phone and the truck works like it should.
I'm sure I'm not the only one that has experienced this. Suggestions?
I'm sure I'm not the only one that has experienced this. Suggestions?
I'd like to look into this further. Do you know which software version your truck is running? If not, PM your VIN, and I'll take a look.
Jaclyn
#3
#4
I think the sync is real buggy. I have had problems with mine not finding my phone. I ended up deleting my phone from sync and and sync from my phone. Then paired them again. If I start my truck, then get out and maybe go near it and away from it a few times, it will drop my phone and not pair it up again until I shut the truck off and start over.
#5
PM your VIN, and I'll check to see if there's an update available.
I think the sync is real buggy. I have had problems with mine not finding my phone. I ended up deleting my phone from sync and and sync from my phone. Then paired them again. If I start my truck, then get out and maybe go near it and away from it a few times, it will drop my phone and not pair it up again until I shut the truck off and start over.
If your phone isn't connecting after you've walked more than 30 feet away from it, you can connect it to the vehicle by going into your phone's Bluetooth menu, and selecting SYNC.
Jaclyn
#6
#7
Do you know which software version you're running?
If not, shoot me your VIN in a PM.
Jaclyn
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