Hi All, This my first post,
Has anyone else noticed scratches on the windows of their newer Escapes ? We hardly open the windows on our 2010 Escape, but have noticed scaratches on both front windows. I would guess they are caused by something in the outside weatherstrip.
I haven't been back to the dealer on this problem yet. I would think that this should be covered under warranty ? Other than that, We like everything about this Escape.
Thanks Ed

 

A number of owners have had the weather strips replaced because of this on '09s. There is a TSB on the problem.

 

Thanks for the reply and that TSB. Would anyone happen to know the number of it ??
I did a search and did find that this is happening to quite a few owners.

Thanks Ed

 

TSB 09-20-15

 

Thanks Bill for the TSB #
Ed

 

My 2010 Escape has had an issue with the driver side window scratching when it is opened and closed since I drove it off the lot. I complained for the last four years about it and the service department said there is nothing they can do it has maybe some sand or a rock in it. I see many of the same model Escapes with the same issue. I am now past regular Ford warranty and being told I may now have to pay to fix the issue.
Any advise or help would be welcomed.

 

Welcome to the forum, Maggie Smith. How many miles are on your Escape? When was the last time your dealership checked this out? I'll see what I can do to help.

Crystal