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Sacramento Vintage Ford

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Old 04-11-2017, 05:11 AM
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Sacramento Vintage Ford

Hi there,

Does anyone know, if Sacramento Vintage Ford is still in business or if they are in a vacation?. I ordered the brake booster assembly in March, they sent me the shipping quotes which I agreed and the payment via Amex was accomplished on March 20th. Since then I didn't get any informations from them concerning the status of my order and if it has been shipped. I've send several e-mails on different adresses - but to no avail. Has anyone else proplems with them?
 
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Old 04-11-2017, 05:19 AM
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I had an email reply from them on 16th march, 24 hours after i contacted them.
 
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Old 04-11-2017, 05:25 AM
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...maybe they don't like me?
 
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Old 04-11-2017, 06:28 AM
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My suggestion would be to sent a physical letter or call them. I realize being in Germany makes a call very hard. Maybe some one from here in the US could check for you. I am in central Nebraska which is 2 time zones away but if you e-mail or private message me your name and order number and info I will call Vintage Ford and see what I can find out for you. It may take a few days as I do not get messages on my phone. They have always been very accommodating when I have talked to them. I have enjoyed their show room several times when visiting relatives in California it is one of my favorite things to do while visiting.
 
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Old 04-11-2017, 06:36 AM
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Hello stubbfarmer,

that's very kind of You! Wow! As You already realized, due to the different time-zones it's not that easy to make a call via telephone. I'll give it another try by sending them a fax now. If this doesn't work - I'll get back to your offer and contact You. Thanks in advance!
 
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Old 04-11-2017, 12:56 PM
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If it helps, I can go over there and yell at them in person, I live about a half hour away from them and go there often. I've never had any kind of service or business problems with them. Sounds like something "fell through the cracks" on your order.

Good Luck!

Jerry
 
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Old 04-11-2017, 01:10 PM
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Hi Folks,

the fax worked! Now I got an reply! Perfect!
 
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Old 04-11-2017, 03:23 PM
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Sacramento vintage ford

The last time I ordered something from them it took a couple of months to get my parts. Evidently, they transposed my phone number and couldn't contact me. Eventually, I received a letter from them telling me that the parts were in.

Guess it was partly my fault as I could have called them a couple of weeks earlier. I wasn't in a hurry for the part.

From now on, I will gonly to their store, buy the part, and follow up frequently.
 
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Old 04-11-2017, 03:34 PM
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I don't know what caused the delay and why they didn't reply to my emails, but now they told me the part is scheduled for shipping on Friday. Well, problem solved - everything is fine. Thanks for your offer of helping! I really appreciate that!
 
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Old 04-11-2017, 06:48 PM
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Just wondering how much is shipping to Germany, How long does it take to arrive and what type of transportation does the shipment go on?
 
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Old 04-12-2017, 01:41 AM
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Well, the shipment is expensive - unfortunately. Depending on the size and weight it can be up to a third of the price for the parts. Then You have to add custom-fees (2-7 %) and taxes (19%). In the end I'll pay roughly one and a half the original price. Shipment mostly goes by air freight (UPS) and it takes only days. For bigger and / or heavier parts You can by space in a
container going out by sea. That's cheaper than air freight but takes longer.
So it's smart to order several parts and have them shipped together in one
package. I hope Mr. Trump won't cut us off from the U.S. market one day .
Then I'd have to find a smuggler
 
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Old 04-12-2017, 02:31 PM
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Originally Posted by rico56
Then I'd have to find a smuggler
I can imagine some guy running through an airport with a fender under his shirt.
 
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Old 04-12-2017, 03:49 PM
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haha, yep - and than he flies with United A...
 
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Old 04-12-2017, 04:15 PM
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Originally Posted by rico56
haha, yep - and than he flies with United A...
At least he would slide down the isle easier when they drag him off
 
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Old 04-13-2017, 08:58 AM
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Just ordered a wire loom from them and they shipped it out the same day. That was last week.
 


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