BTS took a dump!
Cargo Master
Joined: Oct 2008
Posts: 3,330
Likes: 13
From: Eaton, CO
I'm not criticizing. I'm just wondering if it's an option to have it repaired at a local shop so he doesn't have as much down time. I can't have that much down time because of our business. I've been fortunate not to have tranny issues with my truck. I had an issue with my Jeep in Vermont. I pulled my AX-15, brought it into the shop and they literally handed me a completely rebuilt one for a core exchange on the spot. The same exact thing took place when I upgraded to an SM465 from my AX-15 in New Hampshire. That's my experience dealing with two reputable tranny shops. I hope the guy gets his tranny issues worked out and from what I've read, BTS is good stuff and they'll square it away.
Thread Starter
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Posting Guru
Joined: Mar 2007
Posts: 1,905
Likes: 2
From: East Peoria, IL
Good Luck Nic. You are in GOod Hands with Brian. Im wondering if you were running stock tunes with the Trans, that maybe that didnt help it out? I ehar you are recommended to get tunes for the trans when it is installed. I have had mine in Since Oct 30th and love it.
Why criticize the OP for "wanting" (should be 'having') to do business again with BTS; or BTS for following through on their warranty and even sending a shipping crate to ship it back? One reason Brian does all his own work is so if something happens, then it's his fault and he'll fix it. If you take it to another shop and something breaks again, why should he warranty it, he didn't do the work on it.?
If your local shop is reputable, and you can get it in and out within a week; either you own the shop, dating the owner's daughter or have some definite pull in saying who's transmission they work on. When I had transmission work done (not by choice), I took it to a local diesel shop that is reputable, but I had to take it in when they had time to work on it and then it took more than week to do. You usually can't get the best of both worlds; have a highly reputable shop, and have your work in and done quickly. If they're reputable, they are usually swamped with work... because they are good.
Nick- Hopefully you get your truck up and running again! It must have been that new turbo, just putting out too much power the tranny couldn't handle it...
If your local shop is reputable, and you can get it in and out within a week; either you own the shop, dating the owner's daughter or have some definite pull in saying who's transmission they work on. When I had transmission work done (not by choice), I took it to a local diesel shop that is reputable, but I had to take it in when they had time to work on it and then it took more than week to do. You usually can't get the best of both worlds; have a highly reputable shop, and have your work in and done quickly. If they're reputable, they are usually swamped with work... because they are good.
Nick- Hopefully you get your truck up and running again! It must have been that new turbo, just putting out too much power the tranny couldn't handle it...
And for all you guys getting your panties in a bunch about downtime, I chose to have MY trans FIXED. Brian said he would ship one out according to my build sheet if I so desired.
Elder User
Joined: Sep 2003
Posts: 582
Likes: 0
From: New Baden IL
So if the Dieselsite pump puked a seal, I'd have to take it off of my truck, ship the entire pump to Dieselsite for them to install a new seal and send it back? Not a feasible option for us. Not when I can take a stock HPOP to a reputable shop and have if fixed, fix it myself or fix the Dieselsite one myself.
Then they wouldn't be a feasible option for our business. If our truck were a toy like my Jeep it would be fine. Our truck makes us money.
All of my vehicles have manual transmissions. If I went with an automatic, I'd go the same route Izzy has gone with his transmission kit. Then I wouldn't have to uninstall it and ship it across the country to have it looked at.
Then they wouldn't be a feasible option for our business. If our truck were a toy like my Jeep it would be fine. Our truck makes us money.
All of my vehicles have manual transmissions. If I went with an automatic, I'd go the same route Izzy has gone with his transmission kit. Then I wouldn't have to uninstall it and ship it across the country to have it looked at.
Hotshot
Joined: Jul 2003
Posts: 12,177
Likes: 40
From: Newport, WA
mechelement, I can understand where you are coming from with down time, but I'll play devil's advocate. Lets say you are a trans builder and you build me a trans. I have a problem, and call you and tell you that I can't be down for long so I'm taking it to the local trans guy that has a good reputation. He botches something (hey, we're all human) and the trans craps out on me. Now I'm calling you up for a new trans on your dime since the one you sold me is crap now...
I can understand Brian not wanting other people poking around inside the trans. From what I've read, he puts a lot of pride in his work and his warranty and will stand behind his product 100%. It's hard to do that when you've had multiple different players on the court.
I can understand Brian not wanting other people poking around inside the trans. From what I've read, he puts a lot of pride in his work and his warranty and will stand behind his product 100%. It's hard to do that when you've had multiple different players on the court.
