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Get this:.... how they told me they swapped a whole set of tires, rims and all from another new 2003 Expy and it made the problem worse. And in addition they said there is a TSB out there stating that some of the stock rims were drilled with the hole for the axle out-of-center. Wow, I'm a Ford guy but I'm starting to wonder. Does anyone know of a website with the TSBs on it that the public can see so I can verify this.
Wow, this is incredible. They are still working on it today and it's not fixed yet. They are checking into the runout on the hubs and talking to the engineers at the plant. They may even call one of the engineers from the plant out to the dealership. Good thing I live in the Detroit area and Michigan Truck The scariest thing is this: they said that the engineer from the plant said, "were not even sure if we have this sorted out at the factory yet." Yikes! Any suggestions? At this point I'm not sure that even a different set of tires made by another manufacturer will sort this out.
They are starting to say stuff like, "it's not real severe and it's mostly around 69mph, most people probably wouldn't notice it". To me it's just not something that should be a characteristic of a new vehicle. I mean if you take your hands of the wheel at that speed the steering wheel visibly shakes back and forth. Of course if you hold it tightly with your hands you will not see this.
i bet if they looked at the tire while it was spinning on the balancer they will find that the tire has lateral movement caused by a belt STARTING to shift and that will cause the vibration while the tire will still be balanced.....something that is only really caught by a tire guy not a dealer tire changer.......I'm in the process of getting rid of the Wrangler RT/S's off my '99 because of this problem that the dealer has said was non-existant."...just the way Goodyears are with the tread.......blah blah blah blah."
Still at the dealer........ day 8. They have been talking to the factory guys again and are now talking about replacement of the Conti's with another brand. Hmmmm, sounds like what a lot of others have recommended on this thread.
Eight days at the dealership and those dolts haven't even thought to try a different brand of tire for a vibration???? Run like hell from that dealership.
Hey I give them SOME credit for not just returning the vehicle and telling me there is no problem and that it's just in my head. There are a number of Ford dealers that would have taken this tack. They have given me a free rental car during this time, so it's just costing them money.
Whoo Hooo! Guess what? The dealer just ordered a set of Michelins and they will be installed and balanced tomorrow! This better solve the problem or I think I am going to cry.
Tell them to give you another truck. It's new right? Lemon law says dealer only gets 3 tries to fix same problem, if not fixed lemon law goes into affect.
Yeap it's new and this is their second try (over 9 days) to fix it. If the Michelins don't do the job, I will be suggesting the lemon replacement route.
I have a 2000 eddie bauer expedition with 25k miles. The original Continental tires were just replaced due to metal showing through. I noticed the shaking at about 20k miles. The truck was aligned when the new good year eagle gt II tires were put on (balanced too). I brought it back again for re-balancing (all 4) and then another time brought it back 10 days later for road forcing. Now i'm bringing it to the Ford dealership and they tell me that I have to change to michelin cross terrain tires and then recalibrate my speedometer. These tires cost $1k and we have to pay for it. It doesn't sit well with the fact that this was a $40k car and only 25k miles on it. Plus, who is to say that this will fix the problem. I have the new tires ordered and waiting at the tire store and don't know if we should just bite the bullet and spend the money and have this problem over or what. Any suggestions?
Michelin LTX M+S tires did the job. I would suggest anyone else having troubles with a vehicle shake with a 2003 with the Conti's to go this route with their dealer.
>I have a 2000 eddie bauer expedition with 25k miles. The
>original Continental tires were just replaced due to metal
>showing through. I noticed the shaking at about 20k miles.
>The truck was aligned when the new good year eagle gt II
>tires were put on (balanced too). I brought it back again
>for re-balancing (all 4) and then another time brought it
>back 10 days later for road forcing. Now i'm bringing it to
>the Ford dealership and they tell me that I have to change
>to michelin cross terrain tires and then recalibrate my
>speedometer. These tires cost $1k and we have to pay for
>it. It doesn't sit well with the fact that this was a $40k
>car and only 25k miles on it. Plus, who is to say that this
>will fix the problem. I have the new tires ordered and
>waiting at the tire store and don't know if we should just
>bite the bullet and spend the money and have this problem
>over or what. Any suggestions?
HUH???
You have four brand new Goodyears and now you're switching to Michelins? Why? Where are you that four Michelin Cross Terrains cost $1,000?
[updated:LAST EDITED ON 20-Sep-02 AT 01:33 PM (EST)]My father always said that only rich people can afford cheap things. I'm assuming that the Goodyear situation is another case of getting what you pay for. I have become a Michelin snob after being burned by Goodyears/Firestones more times than I care to remember. In a weak moment, however, I could be talked into BF Goodrich T/A KO's, if they ever get around to making one in a "D"-type load range for 265/70R-17.
On the other hand, $1K for a set of Cross-Terrains? I hope that includes the spare and a case or two of your favorite beer. If not, buy somewhere else unless that is a fair price for your region. In that event,price a set of LTX M/S tires.
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