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Old Nov 17, 2002 | 09:33 PM
  #1  
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RAZO
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From: Minneapolis USA
Need to vent...

I just want to get on here and vent and tell all of you, especially if you live in Minnesota...DO NOT ever take your truck/vehicles to (Moderated, please do not name names. We get the idea.) The ** **** stupid ******* over filled my engine with oil, spraying oil all over the compartment of my nice, new, anally taken care of 2002 F150, left the dipstick part way out and were going to let me leave with the engine compartment like that....opened the hood to check the oil level at the dealer and that is when I noticed the overspray...went in and bitched and told them to clean up the oil and MAKE SURE THE OIL LEVEL WAS CORRECT!!! Got the truck back....half-assed cleaned in the engine compartment, but they did a nice job on the exterior, I was in a hurry, took off trusting that they had verified the correct 6 quart oil level in my 5.4, you know...no biggy...after about an hour of driving and 21.9mls later...I got home and had time to check the oil level....about 1-2 inches above the MAX mark and the guage reads slightly high also. The stupid **** never verified it and to top it off they ******** charged me for 7 ******* quarts of oil and the ** **** cab smells like burnt oil BIG TIME!!!

She is being towed to the dealership tomorrow and I am not leaving till I am satisifed....unless you have a mech you trust-check your levels or do it yourself.

Good Luck all and thanx for letting me bitch!

Nite


 
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Old Nov 18, 2002 | 12:47 AM
  #2  
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Stab
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From: in a house
Need to vent...

What did you expect? They don't give the best tech in the shop oil change jobs. Every dealership I have ever seen has dedicated "oil changers" that make $5-$8 per hour. They are usually paid the same as the car washers and lot boys and held in same regard.
 
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Old Nov 18, 2002 | 05:50 PM
  #3  
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rgiles
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From: USA
Need to vent...

Sorry to hear that. I would hate to get my new engine all oiled up

Hope they took care of you this time. I decided to change my own fluids from now on because I am more likely to check and double check the levels.
 
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Old Nov 18, 2002 | 06:35 PM
  #4  
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1984_355w
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From: Illinois
Need to vent...

agreed

I love working on my own stuff and after all who cares more about your vehicle than you do??
 
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Old Nov 18, 2002 | 07:47 PM
  #5  
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flyboy2610
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From: Lincoln USA
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Old Nov 19, 2002 | 09:50 AM
  #6  
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Stab
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From: in a house
Need to vent...

I think this is the number one reason people like us start doing the work on our cars ourselves.
 
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Old Nov 19, 2002 | 10:46 AM
  #7  
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BrianA
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From: Trussville, Alabama
Need to vent...

>I think this is the number one reason people like us start
>doing the work on our cars ourselves.

Stab nailed it. It is a sad state of affaris, but that's the way it is.... If I can do it, I DO IT. Otherwise I use a shop I know and trust - who (no coincidence here) is not the cheapest place around.
Dealers get none of my business - sad but true - the worst service I have ever had has been from dealers. In particular a GM dealer for two different company car's I drove. I learned a lot on the company's money.

Brian A
 
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Old Nov 23, 2002 | 11:34 PM
  #8  
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hrbib21
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Joined: Oct 2002
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From: Myrtle Beach SC
Need to vent...

Anything short of major engine work (internal engine parts), I do it myself. A quick story: A few years back, my father had one of those oil change only shops (not to name them but the first name has 5 letters and the second name 4 letters) "change" the oil in one of his work trucks. An employee of his is driving it back and the engine makes horrible noises and quits running after a couple miles. No idea what happened. Vehicle still under warranty so goes to dealer. Dealer has truck for about 3-4 days and finds what lodged in the engine? A screw. Yes, a screw. This of course is not covered under warranty. My father sues the oil change place and during that lawsuit they find out (somehow; how I don't know) that a screw is missing from the oil pump hose thingy they use to put oil in the truck. My father wins the lawsuit and gets a new truck.

So, basically, he went in for an oil change and came out with a truck change. Hence the reason only I change the oil on my vehicles.
 
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Old Nov 25, 2002 | 11:12 AM
  #9  
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TallPaul
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From: Metro Detroit (Redford)
Need to vent...

I had the Aerostar's block and rad flushed and filled in Jan. Just looked last week and it was low 1/2 gallon. The fluid was dirty and the protection was only to +10 F. Same shop did my u-joints and put one in backward. That's right, there is a correct direction to put them in. Just put one in backward and see how hard it is to get your grease gun on the nipple when it points toward the shaft housing instead of the open area. Oh yeah, same shop when they did the tranny left it 1.5 qts too full and it was leaking all the time. Left my axel ubolts at 35 ft lbs (should be over 100), put the filter on too tight and drain bolt. Supposedly that guy is gone. Also the weasel (kid that works there, that's what they call him) apparently cracked my thermostat housing and they made it sound like they found a defect and were correcting it for me at full dealer part cost. Arrrrrrrrgh! I just can't do all the work myself. Maybe I should take the bus .

INLINE SIX POWER! '95 F150 XL
300 Cubic Inches of Low RPM Truck Torque! And twin-I-beams too!
"Drive a stick young man! There'll be time for automatics when you're old and unable."


 
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Old Nov 25, 2002 | 06:36 PM
  #10  
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RAZO
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From: Minneapolis USA
Need to vent...

I know what you mean...this is the first new vehicle I have owned so I figured I would baby it and let the supposed pro's(dealershiptake care of my baby so that nothing would get screwed up-I guess I was dead wrong-but you would think that they could at least handle an oil and lube woulnd't ya?

Thanx again for all of your input guys-like reading your comments-keep it up!
 
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Old Nov 25, 2002 | 08:05 PM
  #11  
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Paarrothead
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From: On the farm near Loveland
Need to vent...

That's OK...It's OK to vent...the ford-trucks.com couch is always available.

So my wife takes here 2000 Ford Focus to a local oil-change place last year. They finish up and she's watching while the guy tries to close the hood...He's pulling harder and harder, won't go down, it's got the HOOD PROP holding it up. The guy has such a bad case of cranio-rectalitis he never even notices. And he'as the SAME guy that lifted the lid to begin with.

So she's watching all this through the window in the office, just as she starts to dash into the shop area to scream at the guy he finally bounces it hard enough to close- Bending the hood prop in half.

The manager DID personally get a new prop from Ford the very next day and installed it himself, also a coupon for a free oil change we never used.

Oh yeah, I always hated changing the oil on that Focus, it's 6" off the ground and takes jackstands. Plus you need to be double-jointed to reach up where the filter sits. But now I do all the changes on it, too.

While I tend to be rather Libertarian about such things, I think that lube place desperately needs a pee-in-a-jar policy. That's my ONLY explanation for it. No one can be naturally that stupid without pharmaceutical help, can they? :P

-Bill in Colorado

---------------------------

2002 F-250 S/Cab Short Bed PSD 4x4. SCMT +80 HP.
1996 F-250 S/Cab Long Bed 460. E4OD auto, 10.25" 4.10 posi, Air-Lift suspension, K&N filter in modified intake box, modified ignition advance curve, Edelbrock 2x61 mm throttle body, L&L 4 into 1 headers, .060 milled heads, 3" exhaust system, cat & Flowmaster 70, modified MAF meter. Reese hitch. 7,700 lbs GVW, 5,700 lbs empty.
{E\...F}


 
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Old Nov 26, 2002 | 03:06 AM
  #12  
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hrbib21
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From: Myrtle Beach SC
Need to vent...

That's gotta be the DUMBEST thing I've heard of in a long time (involving cars, anyway). How in THE HELL can you not see the hood prop right in front of your face??? I think you're right about the drug thing. Dude needs a **** test ASAP.


 
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Old Dec 10, 2002 | 10:25 PM
  #13  
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Buckarcher
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From: Princeton, MN
Need to vent...

I once took my wife's car in to a local tire retailer to get a new set of tires put on it. A few days before that the bracket attatching the window to the power sindow cable inside the door had broken and I had propped the window up by placing a trimmed down yard stick inside the door while I waited for the part to arrive and got time to install it.
Anyway, when I went to pick the car up the guy said, "did you know that the driver's side window won't go up?" I said, "It should never have gotten down in the first place, the power window is unhooked." They had pushed the down button and when the window didn't go down they helped it down and broke the yard stick. When I asked why they would do that they said they always put the window down on any car they worked on. They couldn't explain to me what the window could possibly have to do with the tire but I still had to drive the car home 8 miles in 3 degree weather with 15-20 mile an hour winds.

"The sour taste of poor service lasts much longer than the satisfaction of money saved."
 
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Old Dec 18, 2002 | 01:36 AM
  #14  
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jjou812
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Joined: Sep 2002
Posts: 70
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From: tucson
Need to vent...

i'm currently living in an apartment so i can't work on the truck myself. whenever i take it in for service (jiffy lube, tires, brakes, etc) i watch (and annoy) the mechanic the whole time. if they won't let me watch, i thoroughly inspect everything and complain before paying.
 
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Old Dec 26, 2002 | 10:09 PM
  #15  
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TruckLarry
Senior User
Joined: Dec 2002
Posts: 282
Likes: 0
From: USA
Need to vent...

>That's OK...It's OK to vent...the ford-trucks.com couch is
>always available.
>
>So my wife takes here 2000 Ford Focus to a local oil-change
>place last year. They finish up and she's watching while the
>guy tries to close the hood...He's pulling harder and
>harder, won't go down, it's got the HOOD PROP holding it up.
>The guy has such a bad case of cranio-rectalitis he never
>even notices. And he'as the SAME guy that lifted the lid to
>begin with.
>
>So she's watching all this through the window in the office,
>just as she starts to dash into the shop area to scream at
>the guy he finally bounces it hard enough to close- Bending
>the hood prop in half.
>
>The manager DID personally get a new prop from Ford the very
>next day and installed it himself, also a coupon for a free
>oil change we never used.
>
>Oh yeah, I always hated changing the oil on that Focus, it's
>6" off the ground and takes jackstands. Plus you need to be
>double-jointed to reach up where the filter sits. But now I
>do all the changes on it, too.
>
>While I tend to be rather Libertarian about such things, I
>think that lube place desperately needs a pee-in-a-jar
>policy. That's my ONLY explanation for it. No one can be
>naturally that stupid without pharmaceutical help, can they?
> :P
>
>-Bill in Colorado

I admit this only because we were all young once, and all make mistakes

When I was a pre-school auto mechanic about 25 years ago, I made one of the supidist mistakes I've ever made in my life, and it still bothers me to this day.

I was working the pump island, and I had to put some oil in a Corvette.

I left the oil cap on the top of the Air Cleaner. I closed the hood.

Folks, there is VERY little clearance between the air cleander and that rather thin piece of fiberglass known as a hood on a corvette.

To sum it up, I was able to remove the oil cap. Unfortunately, I was able to remove it without opening the hood again

I didn't even have to be asked. I paid for the repair out of my pocket instead of the owners insurance taking care of it. I felt I needed to pay for my own stupidity.

Larry
 
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