If the crate motor was defective then they should get you another one and send yours back.

 

Im not taking the dealers side when i say this. What for does is a repair versus replacement analisis.if it cost more to fix the engine than replace it then thats what they do.you cant make them replace it.if a real tech is working on this vehicle then he will probably find the crank is also scared and the cams have probably been damage and this will damage the cam bores in the head,which would require a set of heads.with that being said another engine is required cause it would cost more to rebuid it correctly.but it sounds like there going to patch it.sorry about your bad luck with this venture.

 

Ford doesn't work this way, and the OP said he bought a brand new reman engine. What brand new has to do with a reman engine is subject to debate.

Reman is short for re-manufactured. Is a re-manufactured engine a new engine? Unless Ford has changed their terminology since 1997, AFAIK, no...it is not.

Re-manufactured is another name for a rebuilt engine.

While the engine is warranteed, the warranty is not the same if the customer installed the engine vs if the dealer installed it.

 

Agreed, if you bought a new engine it would have cost a few thousand more. The rebuilt thing is moot since it is already a rebuilt/remanufactured engine.

 

Reman vs. rebuilt are not the same...according to some
not that this helps, but interesting

Remanufactured Engine Vs. Rebuilt Engine - Associated Content click on "remanufactured" in this link

http://www.cheap-auto-car-insurance-...lt_engines.htm

 

Yes i understand that a reman is not a brand new engine. Also a reman is different than a rebuild because a reman they go through the entire motor anything with any possible stress on it or wear is replaced and everything is made sure to be within new motor specs. Now not that i dont trust the mechanic working on it but how could he know exactly what got damaged or didnt in the five mins of operation by the starvation of oil. but i go back monday to talk to the super and the mechanic to make sure everything is good

 

The only thing you can do at this point is write to Ford's customer service department. Remember, dealers are dealers under the Ford flag and have to maintain a certain level of service to the customers, or they risk losing the flag. The regional manager will get a call from Ford and he can look into the situation. I don't think there is an automobile dealer in the country right now that wants to get a bad name. Although Ford hasn't sold out to the government, and they are not actively shutting down dealers, they are going through the same tough times as the rest of us. Shutting down a dealer may be part of the thinking at Ford to save money somewhere (seems stupid to me, but that's what Chrysler and GM claim). Put the pressure on the dealer by going to the flag.

 

Its not hard to check for damage. Engines really are not that complicated inside. Easy enough to pull the main bearing caps to check for bearing/crank damage, cylinder walls are easy to check too, as well as camshafts.

But if you ran it for 5 minutes without oil, then more then likely you are going to need an entire rebuild.

 

Less than 5 minutes with no oil pressure due to the oil sending unit failing and pumping all of the oil out of the engine in nieces 94 Cougar 4.6L. ( Thanks a lot Pep Boys!! They installed the new sending unit the month before and must have damaged it during the install. They would not pay to fix it) These engines have no cam bearings and with no oil film, the steel cams eats the aluminum head really fast.

Should look like



After loss of oil

 

I am going to the dealer today to talk to the super to see what we can work out on this truck. hopefully all the info you guys have provided and others on this site and common knowledge will win the day and i will get a reman motor

 

Okay so talked to super today. The problem with my reman was that they forgot to put in a oil pick up tube when the motor was assembled. But Ford told my dealer that there was no damage and to just put in a new oil pick up tube and see how it runs. :O

so my guess is Ford who has building motor vehicles for over 100 years i think doesnt know that if a motor is run for any period of time without oil flowing through it, it will have damage. I mean this is absolutely insane. they havent even looked at the top end everything there is still bolted up. so i mean without tearing the entire motor down how can they even begin to say there was no damage. ???? I am so so so angry right now but we will see what ford says cause i am contacting their customer relations and gathering documentation incase i have to take them to court for this.

 

Well good thing is the dealer has it now. So after the put a pick up tube in it and start it and let it run. if you let it run for 5 min with no oil being pumped it is junk. So when they start it after putting in the new pick up tube the motor is just going to crap out. If the damage is there it isnt going away. It will continue to get worse with or with out oil pressure. So after the motor craps out on them they will end up replacing or fixing everything in the motor. This only waste your time. But at least they admitted to you that ford didnt put the pick up tube in it. So now they cant blame it on you. If it was at a little machanic shop you would be getting screwed right now.

 

Tell them you'll take the motor after the new tube is put in. But only if they give you a 10 year 100,000 mile warranty. That's about the only way I'd take that engine. 1 minute without oil is too long, much less 5.

Ask the service manager if you can go drain the oil in his vehicle and run it for 5 minutes. In a "eye for an eye" world, that'll work! :-)

 

Sometimes you just have to go through the "process"- and it's not just Ford. Back in the 50's my uncle (who was a mechanic) bought a new Chev p/u- it had low oil pressure from the day he drove it off the lot. In a couple of weeks the oil psi was down to just a few psi- He returned it to the dealer, they said that GM stated it was operating "within range". Obviously there was a little problem that someone couldn't (or didn't) want to identify- so as my Uncle would say..

"It is the responsibility of all customers to help their mechanics identify the problems"- so he took the truck up the steepest hill in San Pedro in 1st gear floored, befor he got to the top, the engine seized.

He called the dealer....

They towed it to their shop....

They gave him a loaner......

GM replaced the engine.....

He kept the truck for 15+ years and was very happy!


Our family also had a new Ford (4.6) that would run cool in the city but run the hwy and it was hot!!!!! Returned to the dealer 3 times, they witnessed and agreed there was a problem but the electronic diagnosis showed everything 9including operating temp) to be in the normal range. So we took the car up the Grapvine, with the ac on & floord it all the way- we only made it up about 5 miles when the engine overheated and well....you know...

Called the dealer...

They towed the car......

Per Ford they...

1. replaced the thermostat (it still ran hot)
2. Replaced the radiator hoses (still ran hot)
3. Replaced the radiator and flushed the system (still ran hot)
4. 1-week later- finally were approved to removed the front engine cover- found silica sand in the bottom of the housing- cylinder head cooling passages were probably never finished...so

Ford sent a new engine.

Please don't think that because you engine may be "rebuilt" versus "remanufactured" you're not getting a very nice engine in the end. While the terminology does lead less than reputible corporations to produce some real junk by using these terms to the maximum extent possible, a properly rebuilt engine is every bit as good as the remanufactured. as an example...

Where a reman will use new valves, a rebuilt will inspect the valves ensuring they are still good (not burned, bent, metalurgic faults), reground the contact surface (typically using a 4 angle grind- that produces better flow as compared to a 3-angle typically found in new valves). These valves will last as long as if they were new.

So, relax, stay in touch the mgr, let them know you understand they have to go through the process and when it's all said and done, you just want to be re-assurred that the engine is as good as it should be!