How To Request Help
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Postmaster
Joined: Mar 2007
Posts: 2,612
Likes: 2
From: Dunwoody, GA
How To Request Help
Since there are many new users here daily requesting help or a diagnoses of their truck's problems I thought it would be useful if they could read this and answer these questions in their first or new thread. Please feel free to suggest things to add or modify with this list. Having these things answered in the first post can speed up everyone's responses instead of having to ask them and wait for the OP response. Maybe we can make something like this a sticky.
1. Year of truck?
2. Engine size?
3. How many miles/kilometers?
4. Engine/transmission modifications?
5. Tire size?
6. OBD-II DTCs (Diagnostic Trouble Codes)?
7. How long has the issue been happening?
8. Recent or related repair/maintainance work?
9. How often, how hard is truck driven?
10. If exhaust smoke is new, what color is the smoke?
1. Year of truck?
2. Engine size?
3. How many miles/kilometers?
4. Engine/transmission modifications?
5. Tire size?
6. OBD-II DTCs (Diagnostic Trouble Codes)?
7. How long has the issue been happening?
8. Recent or related repair/maintainance work?
9. How often, how hard is truck driven?
10. If exhaust smoke is new, what color is the smoke?
Fleet Owner
Joined: Nov 2003
Posts: 27,924
Likes: 3,649
Nice post riggz. I agree that this information would help a lot in the troubleshooting process!
Engine size is probably not needed when the post is in a specific forum.
I also would like to know what kind of fluid and filter history the vehicle has (type of oil, type of filters used, change frequency).
Engine size is probably not needed when the post is in a specific forum.
I also would like to know what kind of fluid and filter history the vehicle has (type of oil, type of filters used, change frequency).
Cargo Master
Joined: Mar 2007
Posts: 3,103
Likes: 32
From: AB/BC
It sure would make it easier if all the above were posted about the truck in question.Is there any way of making a trouble shooting list that can be put in a stickey and then filled out by the person,added to the top of his question?
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Postmaster
Joined: Mar 2007
Posts: 2,612
Likes: 2
From: Dunwoody, GA
Nice post riggz. I agree that this information would help a lot in the troubleshooting process!
Engine size is probably not needed when the post is in a specific forum.
I also would like to know what kind of fluid and filter history the vehicle has (type of oil, type of filters used, change frequency).
Engine size is probably not needed when the post is in a specific forum.
I also would like to know what kind of fluid and filter history the vehicle has (type of oil, type of filters used, change frequency).
True about engine size. I was thinking of making it generic enough to put in other forums as well. I just wanted to nail down the basics first to give everyone a general idea of what the truck's history is. If it's not related to their issue then it doesn't really need to be answered. Like if their truck won't start, tire size isn't really a factor.
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Thread Starter
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Postmaster
Joined: Mar 2007
Posts: 2,612
Likes: 2
From: Dunwoody, GA
If we can come up with a solid 10 questions then maybe when someone posts up a question we can refer them to the 10 Qs or something. Then after we've done it enough times newbies will catch on and post it up first.
Postmaster
Joined: Nov 2005
Posts: 3,168
Likes: 10
From: San Ramon Ca.
Press 1 for fuel. Press 2 for oil. Press 3 for leaks. All you'll end up with is another ignored sticky. Might be fun to try though. Press 4 for to highjack and change the subject.
Great post BP!
Great post BP!
