Help with trans flush!!!!
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Need help with transmission flush done by dealer
I had my 2005 ford f250 trans flush done at the dealer in Greeley Colorado .I told the dealer that I wanted the two filters changed and the transmission flushed. I drove the truck home and seen that the work order shoed merc 5 w/o filters . Called the dealer and asked them why the work order said merc 5 and w/o filters. They said that it was a typo . I look ed under the truck and the filter housing by the radiator had no oil residue and was dirty with dirt and salt from the roads. When you remove the filter housing should some oil leek on the housing? And the pan gasket and blots were not marked up or oil stained and had road dirt on them. I think I got taken. Please give me some feed back I hope that they didn’t put merc 5 in and if so how can I tell? I have 80 miles on the flush now what should I do?
YouTube - 004
YouTube - 004
Last edited by palm428; Apr 11, 2009 at 11:11 PM. Reason: missed
Postmaster
Joined: Nov 2005
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From: San Ramon Ca.
Well I would have to say force them to prove what was really done or do the service again and watch them do it. Go to the service manager and raise a fuss. Likely nothing at all was done. Is there a state agency in Colorado you can go to if they refuse? Did they provide the old filters for your inspection? You might want to make a mark on the filter and housing you can identify to see if it was really changed. Also mark the pan bolts to see if the have been removed. I have always done this in the past. Eventually they catch on that you are not a customer to bs.
Good luck.
Good luck.
Resident smarta$$
Joined: Aug 2006
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From: Oaks,PA
They won't drop the pan for a flush. The internal filter doesn't need to be replaced- according to Ford and some knowledgeable guys here- unless the trans is being overhauled. The external filter should be changed, though. I'd get some clarification on the external filter and the Merc 5 asap.
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HERE IS A VIDEO OF THE PAN AND THE HOUSING LET ME KNOW WHAT YOU GUYS THINK.ITS A LITTLE SHAKY
HERE IS A VIDEO OF THE PAN AND THE HOUSING LET ME KNOW WHAT YOU GUYS THINK.ITS A LITTLE SHAKY
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From: San Ramon Ca.
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Resident smarta$$
Joined: Aug 2006
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From: Oaks,PA
Yes the cup-shaped aluminum housing that has a nut molded into the bottom of it. That's where the external filter is, the first thing shown in palm428's video, on the pass. side front. Most use an impact to remove it, I used a ratchet and just held on to the housing with my other hand as it will flex pretty good.
Cargo Master
Joined: Sep 2007
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No, it is not. The part #s are:
.....Ford................3C3Z-7B155-BA
.....Motocraft.........FT-145
.....WIX.................57702
.....Baldwin.............P7247
Check out:
ftepartsguy.com
k-mansparts.com
dieselfiltersonline.com
.....Ford................3C3Z-7B155-BA
.....Motocraft.........FT-145
.....WIX.................57702
.....Baldwin.............P7247
Check out:
ftepartsguy.com
k-mansparts.com
dieselfiltersonline.com
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well I ran up to the dealer on Monday and talked to the service manger . I told him that I know that the filters were not changed and would like him to take a look at the filter housing and oil pan . They called the guy form the back that did the flush and he said that he forgot to change the filters .I told them that I just wanted things right and the filters changed due to I spent $180 on a flush and changing the filters are cheap insurance. I met them half way I paid for the filters at cost and watched them dump the oil with under 200 miles. Not bad for $60.00 for two filters and oil .They also promised me that they put sp oil in when they flushed the first time. Thanks for all your help Ford Truck Enthusiasts members.
Hotshot
Joined: Jul 2005
Posts: 13,834
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From: Middle Tn.
well I ran up to the dealer on Monday and talked to the service manger . I told him that I know that the filters were not changed and would like him to take a look at the filter housing and oil pan . They called the guy form the back that did the flush and he said that he forgot to change the filters .I told them that I just wanted things right and the filters changed due to I spent $180 on a flush and changing the filters are cheap insurance. I met them half way I paid for the filters at cost and watched them dump the oil with under 200 miles. Not bad for $60.00 for two filters and oil .They also promised me that they put sp oil in when they flushed the first time. Thanks for all your help Ford Truck Enthusiasts members.
Postmaster
Joined: Mar 2007
Posts: 2,612
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From: Dunwoody, GA
You didn't meet them half way since you already paid $180. So you met them 150% of the way. Their screw up shouldn't have cost you extra money. The $180 includes filters and the correct fluid. Sorry but you got robbed. I would never return to that dealer. Especially if someone can "forget" to change the filter.