which to do first.
ffice
ffice" /><o
></o
>Thanks for any help.<o
></o
><o
></o
>
OWNER NOTIFICATION PROGRAM
00M12 Certain 1997 through 2000 Explorer/Mountaineer and 2001 Explorer Sport/Sport-Trac Vehicles Equipped with 4.0L SOHC Engines - Camshaft Chain Tensioner and Lower Intake Manifold Gasket Additional Coverage
--------------------------------------------------------------------------------
November 2000
To:
All Ford and Lincoln Mercury Dealers
Subject:
Owner Notification Program 00M12 - Certain 1997 through 2000 Explorer/Mountaineer and 2001 Explorer Sport/Sport-Trac Vehicles Equipped with 4.0L SOHC Engines - Camshaft Chain Tensioner and Lower Intake Manifold Gasket Additional Coverage
OASIS:
Yes
OWNER LIST:
Yes
PARTS RETURN:
No
PROGRAM TERMS:
On the affected vehicles, this program extends the coverage for the 4.0L SOHC camshaft chain tensioner and lower intake manifold gasket to 6 years or 72,000 miles from the vehicle's warranty start date, whichever occurs first. This coverage will automatically transfer to subsequent owners. If the vehicle already has more than 72,000 miles, this coverage will last until April 30, 2001.
AFFECTED VEHICLES
Certain 1997 through 2000 Explorer and Mountaineer vehicles equipped with 4.0L SOHC engines built at the Louisville Assembly Plant and St. Louis Assembly Plants from Job #1, 1997 through April 7, 2000.
Certain 2001 Explorer Sport and Sport-Trac vehicles equipped with 4.0L SOHC engines built at the Louisville Assembly Plant from Job #1 through April 7, 2000.
SERVICE ACTION
Owners of affected vehicles are being notified that Ford Motor Company is providing additional coverage for the affected engine camshaft chain tensioner and lower intake manifold gaskets.
If either the camshaft chain tensioner or lower intake manifold gasket should require replacement, dealers are instructed to install both of these upgraded parts at the same time, at no charge to the customer.
The no charge coverage for this condition is available for 6 years or 72,000 miles from the vehicle's warranty start date, whichever occurs first, and will automatically transfer to subsequent owners. If the vehicle already has more than 72,000 miles, this coverage will last until April 30, 2001.
Please read Attachment IV (Question & Answer Sheet) for more details.
REASONS FOR THIS PROGRAM
We have incorporated enhancements into newly produced Explorer 4.0L SOHC engines. The long-term benefits of these improvements are being offered to prior customers.
The need to install a replacement camshaft chain tensioner is typically indicated by an engine rattling noise that occurs just after cold engine start up and goes away within a few minutes after the engine is running. Rough idle and low idle are symptoms which may, in some cases, indicate an intake manifold leak.
The condition of either or both of these components will not cause engine damage or failure, but may decrease the customer's satisfaction with their vehicle.
Field Service Actions (Recalls)
2001 EXPLORER SPORT TRAC - US (English)
The Field Service Actions (FSA's) listed here may NOT apply to the vehicle you are working on. You MUST run OASIS with a specific VIN to determine if it applies. If OASIS does not return the FSA, then it does NOT apply.
00B58
Owner Notification Program - Certain 2001 Model Year Explorer Sport Trac 4x2 Vehicles - Powertrain Calibration Update__THIS FIELD SERVICE ACTION EXPIRED ON AUGUST 31, 2001.
Published 12/2000
00L09
Special Field Action - Certain 1991 -2001 Explorer and 1997- 2001 Mountaineer and 2001 Explorer Sport Trac and Explorer 2-Door Sport Vehicles - Supplemental Tire Inflation Label __THIS FIELD SERVICE ACTION EXPIRED ON MARCH 31, 2001.
Published 09/2000
00L12
Special Field Action - All 2001 Model Year Passenger Cars and Light Trucks up to and Including F550 Super Duty Vehicles Sold in the U.S., U.S. Territories, Mexico, and Canada - Warranty Guide Supplement__THIS FIELD SERVICE ACTION EXPIRED ON JUNE 30, 2001.
Published 01/2001
00M12
Owner Notification Program - Certain 1997 through 2000 Explorer/Mountaineer and 2001 Explorer Sport/Sport-Trac Vehicles Equipped with 4.0L SOHC Engines - Camshaft Chain Tensioner and Lower Intake Manifold Gasket Additional Coverage
Published 11/2000
00S45
Safety Recall - Certain 2001 Model Year Ranger, Explorer Sport, and Explorer Sport Trac Vehicles - Hood Latch Striker Replacement
Published 12/2000
01B77
Customer Satisfaction Program - Ford Firestone Wilderness AT Program: Replacement of Firestone Wilderness AT tires.__THIS FIELD SERVICE ACTION EXPIRED ON MARCH 31, 2002.
Published 10/12/2001
02M01
Customer Satisfaction Program - Certain vehicles equipped with a tube-mounted EGR Pressure Sensor - Additional EGR Pressure Sensor Warranty Coverage
Published 06/29/2004
03S03
Safety Recall - Certain 1999 through 2001 Model Year Explorer (4-Door, 2-Door, Sport, Sport Trac) and Mountaineer Vehicles Built with 4.0L SOHC Engines and Equipped with Factory Installed Speed Control - Speed Control Cable Inspection / Replacement
Published 08/22/2003
03S04
Safety Recall - Certain 1998-2002 Model Year Explorer and Mountaineer Vehicles With High Back Seats - Driver Seat Recliner Bolt
Published 04/03/2006
05S28
Safety Recall - Certain 1992-2004 Multiple Vehicle Lines – Speed Control System Modification
Published 04/10/2008
08B01
Customer Satisfaction Program - Certain 1999-2001 Model Year Vehicles up to 6000-lb GVWR Registered in the State of New York, and Certain 2001 Model Year Vehicles up to 6000-lb GVWR Registered in the State of Maine, Certified for Sale in California - Federal Emission Warranty Refund__THIS FIELD SERVICE ACTION EXPIRED ON NOVEMBER 30, 2008.
Published 05/16/2008
08B05
Customer Satisfaction Program - Certain 1999-2001 Model Year Vehicles Registered in the States of California, Massachusetts or Vermont and Certified for Sale in California - Federal Emissions Warranty Refund
Published 10/06/2008
________________






