Good dealer experience

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Feb 20, 2009 | 04:56 PM

Mulepick

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Senior User

Joined: Mar 2000

Posts: 257

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Good dealer experience

Took my truck in due to signs of the dreaded head gasket and related problems. I'm still under full warranty for a little while longer and the dealership took it upon itself to do plenty of things I asked about and some I did not.
Checked heads, new gaskets with my ARP studs.
Flushed cooling system, new coolant.
Flushed engine, new oil/filter.
Transmission overhaul w/new solenoids, blah blah, and an external filter.
New driver and passenger windows, tint, weatherstrip.
A few small things.

Over 5k of parts and labor.

Also, they let me know that the previous owner had a "cadillac" extended warranty that they helped me transfer.

Ford Country, Henderson, NV

bob

Feb 20, 2009 | 07:29 PM

bismic

Fleet Owner

Joined: Nov 2003

Posts: 27,884

Likes: 3,595

Bob - glad you found a good dealership. Hope you have many, many miles of reliability!

Feb 20, 2009 | 08:20 PM

powerstroke72

Super Moderator

Joined: Oct 2005

Posts: 24,308

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From: SW Virginia

Always great to hear these stories. Good dealers need recognition just as much as the bad ones. Thanks for posting.

Feb 20, 2009 | 09:49 PM

jmaskew

Fleet Mechanic

Joined: Oct 2007

Posts: 1,712

Likes: 18

From: Henderson, NV

Quote:

Originally Posted by Mulepick

Ford Country, Henderson, NV

bob

Ah... Ford Country. They will be seeing my truck in a few weeks too!!! Did you deal with Wally Sky (Service Writer)? He is great! I have a few things to get fixed before my warranty is up in April. They fixed my Head Gasket issue 1 1/2 years ago along with the oil cooler. They were fast and did an excellent job.