long term test chevy silverado blows transmission at 32k
#1
long term test chevy silverado blows transmission at 32k
#5
Join Date: Jun 2006
Location: Ottawa, Ontario
Posts: 30,932
Likes: 0
Received 970 Likes
on
766 Posts
There it is.. classic GM service... even if the vehicles were half decent this crap gets old fast!
"Over a period of several weeks we had noticed a hard 1-2 shift while the transmission was cold.
When we reminded our trusty service advisor that the problem was with the 1-2 shift and off-neutral gear engagement, he assured us this was the proper fix.
We brought it back a few days later and were told by Santa Monica Chevrolet-Buick, "There is no problem. That is just how the truck shifts."
Days later the problem came to a head... The transmission locked up during a 2-3 shift. It screeched and lurched to a stop on Wilshire Boulevard.
The advisor was surprisingly frank with his diagnosis. "We've had a rash of these lately...with the input housing busting as the mileage gets up there.
We later learned there was an open technical service bulletin from Chevrolet about this issue. It made us wonder, if the dealer had already noted a "rash" of these transmission failures, why hadn't the sprag been replaced to begin with?"
"Over a period of several weeks we had noticed a hard 1-2 shift while the transmission was cold.
When we reminded our trusty service advisor that the problem was with the 1-2 shift and off-neutral gear engagement, he assured us this was the proper fix.
We brought it back a few days later and were told by Santa Monica Chevrolet-Buick, "There is no problem. That is just how the truck shifts."
Days later the problem came to a head... The transmission locked up during a 2-3 shift. It screeched and lurched to a stop on Wilshire Boulevard.
The advisor was surprisingly frank with his diagnosis. "We've had a rash of these lately...with the input housing busting as the mileage gets up there.
We later learned there was an open technical service bulletin from Chevrolet about this issue. It made us wonder, if the dealer had already noted a "rash" of these transmission failures, why hadn't the sprag been replaced to begin with?"
#6
#7
Join Date: Jun 2006
Location: Ottawa, Ontario
Posts: 30,932
Likes: 0
Received 970 Likes
on
766 Posts
GM Warranty Service Policy:
1. Deny there is a problem
2. If the customer insists "something" is wrong service enough to get the vehicle back on the road.
3. Apply TSBs fix only at direct customer request.
4. If vehicle fails because of known design fault fix it as long as it doesn't violate any of the numerous conditions in small print in the warranty.
5. Restart process at step 1 for every new customer.
Trending Topics
#8
#9
Well things happen, but for Edmund's to say the four speed is unreliable is just showing how biased they really are. I have had many GM's and never once a trans problem, the four speed is very good trans. I have had our fleet truck up to 310k before selling, original trans.
#10
Well things happen, but for Edmund's to say the four speed is unreliable is just showing how biased they really are. I have had many GM's and never once a trans problem, the four speed is very good trans. I have had our fleet truck up to 310k before selling, original trans.
#11
#12
Anyone notice the picture of it on the hook? Going back to the Chevrolet dealer being towed by a Super Duty!
Inside Line: Media Gallery
Inside Line: Media Gallery
#13
They only started being unreliable when they started making them. With a high mileage GM truck, you don't ask if the transmission has been replaced or rebuilt but when. It was also a problem with cars. I chose 4 company GM cars and since I had a 50% transmission failure rate (one twice) and we only kept them 60,000 milles, I changed brands and had one failure in the next 10.
Thread
Thread Starter
Forum
Replies
Last Post
jpeters1
1999 to 2016 Super Duty
10
04-02-2011 09:08 AM
shorebird
General Automotive Discussion
29
08-03-2009 10:35 AM