6.4L Power Stroke Diesel Engine fitted to 2008 - 2010 F250, F350 and F450 pickup trucks and F350 + Cab Chassis

Customer Satisfaction Program 08B07 On Hold For New Updating By Ford:

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  #46  
Old 10-27-2008, 09:53 AM
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I call Friday the 24th and they showed 3 recalls and the new flash was one of them, this morning I just dropped it off and the truck only showed 2 recalls and the new flash had been removed from the computer. The service writer was supprized it was removed that fast. Someone was working over the weekend to update the puter system.

JK
 
  #47  
Old 10-27-2008, 12:20 PM
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And what of the trucks that did receive the update? My SA told me that they had trouble getting a computer to work and complete the upgrade. Our truck is going back to the dealer this week to give them a third (and final) chance to fix things, before we start trying new dealerships.

I have not noticed any problems (no new ones at least).

BT
Montgomery, AL
 
  #48  
Old 10-27-2008, 12:28 PM
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Only some vehicles didn't want to accept the new code. Mine did and I'm getting better mileage as a result.
 
  #49  
Old 10-28-2008, 02:51 PM
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If you have already had the reflash done then you are fine. The trucks most of the time were taking the reflash. The issue and we had one do this, is that the transmission control module would somehow delete itself and would not be retrievable. The only way to repair it is replace it.
 
  #50  
Old 10-28-2008, 04:36 PM
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If I should receive info from FORD to reflash, I would have had my mail notated that it has been on hold for 30 days, as I travel frequently, and then make a decision. I deep down honestly believe that so many multiple flashes on my 2003 EXCURSION killed that ole gal, and a diesel it was, smoke and all, right up to and including the last breath of the death rattle. I didn't want a GREEN 2005 Ford F-350, but it got me involved, and now I LOVE my F-350 6.4. Like it says somewhere, you gotta pay to play...
 
  #51  
Old 10-28-2008, 07:43 PM
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Originally Posted by PowerStrokeHD
Actually 08B07 applies to trucks from Job 1 thru September 15, 2008. Also, I have looked (and asked around) and found nothing to confirm what your dealer has stated about the temporary stop to the program...

Hey PSHD,

I received an urgent recall notice in the mail Friday - 10/24 from Ford, I called my dealership first thing Monday morning, after my truck started dumpping smoke on Saturday afternoon(regen @ idle), and they also told me the reflash was no longer available, I'm not sure about something more up to date in the works, but they have stopped the 08B07. I'm located in northern Oklahoma. I sure hope they do something.

Thanks for all your input, Chad.
 
  #52  
Old 10-29-2008, 10:32 AM
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From what I've been hearing it's not the flash it self that is trashing the modules but the software used to flash it. The IDS is to run on Xp machines and I wonder if the ones that are crashing are running Vista. When we do flash upgrades to our own equipment at work, we need to be careful that the flashing software doesn't lock up or we end up having to send the modules back to the supplier. If anyone is familiar with upgrading their BIOs on their home computers its the same thing. Lockups or power failures will trash the chip and you would need to send it back. If this is the true problem then Ford needs to hook up with Bill and make sure their dealers have xp, or fix the IDS soon.

JK
 
  #53  
Old 10-29-2008, 10:44 AM
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It tells you right on the updates that it is not to be used with Vista. We had an issue with ours updating one truck and we are using XP
 
  #54  
Old 10-29-2008, 12:52 PM
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According to Ford, the TCM issue seems to be centered around trucks that were built before January 3, 2008. So that would put a bit of a twist on things. Ford has recommended that trucks built before the 01/03 date not be reflashed at this time for any reason, recall or not...
 
  #55  
Old 10-29-2008, 12:57 PM
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Any word on when the software will be good to go?

I wanted to do the reflash but I read the issue's that have been coming up. I don't want to have my truck sit at the dealer wile they figure this out.
 
  #56  
Old 10-29-2008, 12:59 PM
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I'm still glad I got mine done and the TCM didn't poop it's pants. I like the better mileage and the firmer and delayed shift points.
 
  #57  
Old 10-29-2008, 01:00 PM
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sounds pretty serious if you ask me.
 
  #58  
Old 10-29-2008, 01:03 PM
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Originally Posted by Serg450
Any word on when the software will be good to go?

I wanted to do the reflash but I read the issue's that have been coming up. I don't want to have my truck sit at the dealer wile they figure this out.
No estimates at all. All we can do at this point is stay tuned for further updates...
 
  #59  
Old 10-29-2008, 03:17 PM
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Mine was updated without issues - thankfully!
 
  #60  
Old 10-29-2008, 07:34 PM
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Is the hold just for pre 1/3/08 trucks or is it for all trucks?
 


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