I had my 97’ F150 in at 35K miles with the door crack, the dealer fixed the crack 15k mikes later the crack is back. When they fixed the problem there was not a TSB. Should the dealer have to fix the problem under warranty being the problem was once repaired under warranty?

Thanks for any input

 

I think that would depend on the time. Most dealers stand by the work they do for x amount of months.how long ago was it done.
jim p

 

Last fall 9 months ago? I did stop at the dealer and the service and body shop managers have both moved on. The new body shop manager pulled my VIN and there are no records of any warranty work done on my truck. They did not give me any paper work at the time the work was done.