Shop Making excuses
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Laughing Gas
Joined: Mar 2005
Posts: 765
Likes: 1
From: ct
Shop Making excuses
ok i just went down to the body shop my trucks been there 2 weeks and 2 days.They told me the guy who does the body work is sick and I went in and looked at my truck the only thing they have done in 2 weeks is cut a big hole over one wheel well and sand the paint off on one side of the bed thats it.whats up with that its been there 2 weeks even if someone is sick there should be other people there to do the work.im pretty mad since they told me the truck would be done in 2 weeks and they havent done much of anything if you ask me.what do you think i should do?
Hotshot
Joined: Aug 2006
Posts: 10,764
Likes: 39
ok i just went down to the body shop my trucks been there 2 weeks and 2 days.They told me the guy who does the body work is sick and I went in and looked at my truck the only thing they have done in 2 weeks is cut a big hole over one wheel well and sand the paint off on one side of the bed thats it.whats up with that its been there 2 weeks even if someone is sick there should be other people there to do the work.im pretty mad since they told me the truck would be done in 2 weeks and they havent done much of anything if you ask me.what do you think i should do?
two things can happen...
They will either do an especially good job for you (so you will speak well of them )
Or they will get pissed and hurry up & get it out of there...
I'll guarantee you don't want the last option....
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Laughing Gas
Joined: Mar 2005
Posts: 765
Likes: 1
From: ct
they gave me another excuse today this is a good one.we had another problem a guy who works here crashed a car in the shop into 4 other cars in the shop so thats has slowed us up.wtf is up with this crap??????i cant take the lies a shop that lies is not good at all.i hope this never happends to any of you.
Elder User
Joined: Apr 2008
Posts: 507
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From: south shore massachusetts
if you want to make sure it is handled with the best results and get to the bottom of things your attorney generals office is a good place to call..check here . also the better business bureau
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Laughing Gas
Joined: Mar 2005
Posts: 765
Likes: 1
From: ct
if you want to make sure it is handled with the best results and get to the bottom of things your attorney generals office is a good place to call..check here . also the better business bureau
Freshman User
Joined: Apr 2008
Posts: 28
Likes: 0
first off its your money and your truck-they wrecked other customers cars in the shop!!!I don't know right there that triggers warning sirens.if i were you i'd go in there and ask to talk to the owner. explain your concerns and your feelings about what you've been told, again state EXACTLY what your expecting in the finished project in a timely fashion and won't except anything less. DON"T COP AN ATTITUDE STAY IN CONTROL!!! if the shop senses your a@#hole your truck will either be lock in bodyshop hell or they'll charge you some crazy amount. if the owner is a standup guy he should do one of 2 things finish your vehicle or come to a compromise with the work done and you take it too another shop.
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Laughing Gas
Joined: Mar 2005
Posts: 765
Likes: 1
From: ct
first off its your money and your truck-they wrecked other customers cars in the shop!!!I don't know right there that triggers warning sirens.if i were you i'd go in there and ask to talk to the owner. explain your concerns and your feelings about what you've been told, again state EXACTLY what your expecting in the finished project in a timely fashion and won't except anything less. DON"T COP AN ATTITUDE STAY IN CONTROL!!! if the shop senses your a@#hole your truck will either be lock in bodyshop hell or they'll charge you some crazy amount. if the owner is a standup guy he should do one of 2 things finish your vehicle or come to a compromise with the work done and you take it too another shop.
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Thread Starter
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Laughing Gas
Joined: Mar 2005
Posts: 765
Likes: 1
From: ct
what can I do they already started the work but all they did so far was cut a hole over the rear wheel where the rust wasand sand one side of the bed so im kinda stuck.If I take it now they told me I would have to pay for what they have done so far.Im going on friday after work to see how much more they have done.if they havent done anything more im taking the truck outta there and I dont think im going to pay them if thats the case but i hope its not.
Posting Guru
Joined: Nov 2006
Posts: 1,347
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You need to talk to the owner. But you do have every right to take it from them and take it somewhere else. But they probably wont let you have the truck unless its paid for. It sounds as if they dont know whats going on though and are good at excuses. As far as paint on leaf springs thats no big deal, especially if the springs get painted black. I would prefer that anyway, but thats me. You can try and cover everything up, but sometimes when it comes to the undercarriage, its just cheaper to paint it black afterwards then to sit there and mask it off. Now if it was a show or rod vehicle, then the time needs to be taken to cover that stuff up.
Fleet Mechanic
Joined: Dec 2007
Posts: 1,462
Likes: 1
From: Central Mississippi
first off its your money and your truck-they wrecked other customers cars in the shop!!!I don't know right there that triggers warning sirens.if i were you i'd go in there and ask to talk to the owner. explain your concerns and your feelings about what you've been told, again state EXACTLY what your expecting in the finished project in a timely fashion and won't except anything less. DON"T COP AN ATTITUDE STAY IN CONTROL!!! if the shop senses your a@#hole your truck will either be lock in bodyshop hell or they'll charge you some crazy amount. if the owner is a standup guy he should do one of 2 things finish your vehicle or come to a compromise with the work done and you take it too another shop.
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Laughing Gas
Joined: Mar 2005
Posts: 765
Likes: 1
From: ct
ok I stoped up at the body shop today and all they have done in the last week to my truck is take the tail gate off the truck and pop rivet a piece of sheet metel on the tail gate that was rotted and thats all they have done in a weeks time.I dont know where to turn now should I report these guys to tyhe DMV?or keep waiting or take it out of there?what would you do? i have just about had it.
Hotshot
Joined: Aug 2006
Posts: 10,764
Likes: 39
It's time to make a decision,,, they still have at least two weeks of work to do,, leaving you 5 weeks out ,,,
Start looking at other shops to have it done ...My guess is this won't end well ..
Tell the others what you are up against & see if they can help...
My guess is , they will rush the job now ,& you will regret it for a long time
Pop rivets are not the way to repair anything ,get the truck out of there ,,take the loss & start over ..
Unless you made them sign a performance bond , there is nothing you can do to force them to get it done any faster..
Did you sign a work Order when you dropped it off?...
If not ,, they may not be able to charge you anything for what they have done so far....
JMO...
Start looking at other shops to have it done ...My guess is this won't end well ..
Tell the others what you are up against & see if they can help...
My guess is , they will rush the job now ,& you will regret it for a long time
Pop rivets are not the way to repair anything ,get the truck out of there ,,take the loss & start over ..
Unless you made them sign a performance bond , there is nothing you can do to force them to get it done any faster..
Did you sign a work Order when you dropped it off?...
If not ,, they may not be able to charge you anything for what they have done so far....
JMO...