Husky Tool Rant
Laughing Gas
Joined: Jul 2004
Posts: 1,245
Likes: 0
I think HD has stopped carrying individual Torx bits and hex sockets above a certain size in some stores. I went in there looking for some larger sized ones about a year ago and couldn't find anything but a set of 8. His problem is that the store probably didn't want to split a set to give him his replacement bits.
I ended up having to go to the local NAPA to get the Torx bits (T60 I think) I required.
I ended up having to go to the local NAPA to get the Torx bits (T60 I think) I required.
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The Pacifier
Joined: Jan 2003
Posts: 8,245
Likes: 7
From: Cloverdale, BC
That is exactly the problem. Since I had 2 T40 sockets needing replacement, they'd have to break open 2 sets.
I still haven't got this issue fixed. Oh, if only Sears would take them like HD used to take all other makes.
I still haven't got this issue fixed. Oh, if only Sears would take them like HD used to take all other makes.
Elder User
Joined: Mar 2007
Posts: 693
Likes: 1
From: SouthWest Ga.
I have yet to return a broken part but I did lose a part off of my Ridgid miter saw stand. I called a number and after giving the serial number the part was on it's way - no charge. I got it a day or two later.
I have had to return a broken socket to Lowe's. That was a little painful. They had to return the part and then "sale" me another.
Why do I buy Sears? I buy wrenchs, sockets etc there because when I walk in with a broken Craftsman part the salesman throws it away and says "go get another". I walk back out.
Reg
I have had to return a broken socket to Lowe's. That was a little painful. They had to return the part and then "sale" me another.
Why do I buy Sears? I buy wrenchs, sockets etc there because when I walk in with a broken Craftsman part the salesman throws it away and says "go get another". I walk back out.
Reg
Amen!!!!!!!!! Never a problem returning a busted tool at Sears.
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