15 error codes
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New User
Joined: Jul 2007
Posts: 12
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From: Thousand Oaks, CA
15 error codes
First off I am a diehard Ford Fan and own a F250 SD but I am very disappointed at Ford Motors right now. We have a 2006 Navigator that has been nothing but a lemon. We tried many times to have it repaired but nothing ever was. We had to take the road to lemon land and to date 6 months later Ford is still refusing to buy the vehicle back even after an independent expert turned up 15 error codes and other defects on this unit that is actually sitting in storage and has only 8,000 miles on it.
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I hope someone from Ford that cares about its customer base sees this post before they are forced to buy this Navigator back and brand it a lemon.<O
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One of our daughters now refuses to buy Ford and the other is on the fence. I cannot defend Ford here as they have tossed us to the curb on this one.<O></O>
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Thoughts?..
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</OI hope someone from Ford that cares about its customer base sees this post before they are forced to buy this Navigator back and brand it a lemon.<O
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</OOne of our daughters now refuses to buy Ford and the other is on the fence. I cannot defend Ford here as they have tossed us to the curb on this one.<O
></O><O
</OThoughts?..
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Thread Starter
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New User
Joined: Jul 2007
Posts: 12
Likes: 0
From: Thousand Oaks, CA
Mark62,
The manufacturer's field Rep said he checked all of that and even reflashed the computer. After they did this they said they could not pull an error code. The warning light on the dash came back on and the dealer refused to look at it again as they said Ford said nothing is wrong.
The vehicle sat in storage for 2 months and the battery died. Ford Roadside came to the storage facitliy and gave it a jump start. The error light on the dash was gone for about 10 min and then the car would not move, a fault warning flashed on the dash and then the check engine light.
I guess with Ford they figure what is one lost customer. Everyone has been paid and the poor guy that has this defective unit must still make the payments, too bad.
Here is what Ford emailed to me:
"Feedback such as yours allows us to examine our practices and policies to ensure that we meet or exceed the expectations of our customers in the future. We regret that you have not had a favorable experience, and appreciate the time you have taken to write us."
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Sincerely,
Marites
Customer Relationship Center
Ford Motor Company
Note the word FUTURE. Ford seems to have disregarded the present and past customers.
The manufacturer's field Rep said he checked all of that and even reflashed the computer. After they did this they said they could not pull an error code. The warning light on the dash came back on and the dealer refused to look at it again as they said Ford said nothing is wrong.
The vehicle sat in storage for 2 months and the battery died. Ford Roadside came to the storage facitliy and gave it a jump start. The error light on the dash was gone for about 10 min and then the car would not move, a fault warning flashed on the dash and then the check engine light.
I guess with Ford they figure what is one lost customer. Everyone has been paid and the poor guy that has this defective unit must still make the payments, too bad.
Here is what Ford emailed to me:
"Feedback such as yours allows us to examine our practices and policies to ensure that we meet or exceed the expectations of our customers in the future. We regret that you have not had a favorable experience, and appreciate the time you have taken to write us."
<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com
fficeffice" /><o></o>Sincerely,
Marites
Customer Relationship Center
Ford Motor Company
Note the word FUTURE. Ford seems to have disregarded the present and past customers.
