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The factory chrome wheels on my 2004 F-150 are rusting quite badly from brake dust. I do wash the truck fairly often. It is still under the 36-36 factory warranty, but the Ford dealer and Ford service rep have flatly refused to replace these under the warranty. I've appealed to Ford on-line, and they saying that it is either misuse or improper maintenance. Anyone else have this problem? Any alternative suggestions?
I'm thinking of just putting some cheap aftermarket wheels on, since the factory wheels look horrible.
are these the chrome "clad" wheels? also are you sure its brake dust? there have been numerous posts in the 97-03 forum about mud and dirt and whatever getting caught between the chrome outer covering and the steel wheel, there by causing some rusting issues. I'm sure same applies to later yrs.) Esp. up north i would think,,,with the salt added in there. I got rid of my so called crome wheels and bought a set of '05 factory Lariat style alloy's, i didn't like that "fake" chrome wheel appearance. Maybe this isnt your problem,,,but thought i would give my .02 worth paul.... '05 scab,,, black beauty!
I don't know if they're chrome or chrome clad. I'm almost positive it's from brake dust, since only the ones on the front get rusty and they are typically the ones to show heavy brake dust. That's what the dealer said as well. "Improper maintenance", they say. I've bought 7 Ford trucks in the last 25 years, and this may be the last one since I think they are dead wrong not to cover this under warranty. I think it's just cheap crappy wheels.
They are chrome clad. The brakes make a LOT of dust on the front of these trucks, and if you dont clean that dust off often, it will eat into the chrome very quickly.
8NTX, you should be mad. You pay big money for a truck, and get crappy wheels. They would be better if they were just plain painted. The chrome clad wheels trap dirt, and cause rust. It is really nice that Ford is so willing to help you. NOT!
8NTX, Are you sure it is rust? Sometimes the built up brake dust can look like rust. You might try a green scotchbrite pad that you can get in the house cleaning or kitchen section of most stores. I have found that to be highly effective at removing the baked on brake dust build up on my chrome clad steel wheels. Hope this helps.
you get what you buy...buy cheap wheels/rubber, get bad results.
sorry your rims are rusting, but how is it Fords fault that the rims are rusting on a 3 yr old truck? there is customer service, but that would be going above and beyond
It might be worth it to try another dealership....the worst they can say is what you've already heard. I've had claims denied at one and accepted at another.
you get what you buy...buy cheap wheels/rubber, get bad results.
sorry your rims are rusting, but how is it Fords fault that the rims are rusting on a 3 yr old truck? there is customer service, but that would be going above and beyond
For offers a 3 year warranty against defects in materials and workmanshp. The truck isn't 3 years old yet; it is still under the Ford warranty.
I guess it would be a little different if we were in an area that salts the roads regularly for ice and snow. But this is Texas. They are just saying it's improper maintenance. Baloney. I think I've bought my last Ford, and I have bought them almost exclusively in the last 30 years. My wife drives an 06 Expedition. Never had a problem of this type come up. But maybe this is a bi-product of their current financial difficulty. Whatever it is, they are losing a long time customer.
I bet it's not rust. I used to have the same problem with my old chrome clad wheels. I initially thought it was rust as well, when in reality, it was nothing more than baked on brake dust. The semi-metallics in the brake actuall even feel like rust when you run your hand over it.
Anyway, long story short, take an S.O.S. pad to your pre-soaked wheel and it will rub right off with very little elbow grease required. I did this weekly for over a year and my chrome clad wheels always looked brand new. It does not scratch either. You'll be amazed at the results!
I bet it's not rust. I used to have the same problem with my old chrome clad wheels. I initially thought it was rust as well, when in reality, it was nothing more than baked on brake dust. The semi-metallics in the brake actuall even feel like rust when you run your hand over it.
Anyway, long story short, take an S.O.S. pad to your pre-soaked wheel and it will rub right off with very little elbow grease required. I did this weekly for over a year and my chrome clad wheels always looked brand new. It does not scratch either. You'll be amazed at the results!
Thanks for the tip; I'll try that. So far the cleaners I've tried haven't done anything. Haven't used anything very abrasive yet.
After being a satisfied customer for 30 years it seems a bit reactionary to say you'll never buy another Ford because of some rusty wheels! Just my opinion.....
After being a satisfied customer for 30 years it seems a bit reactionary to say you'll never buy another Ford because of some rusty wheels! Just my opinion.....
True, but it also seems a bit non-reactionary for Ford to throw away a 30 year customer over some rusty wheels. Fact of the matter is these vehicles come with bumper-to-bumper warranties and corrosion warranties. If Ford wants to say that it is "user error" the burden of proof lies with them, not the consumer. Take them to small claims court, you'll get some new wheels out of it.
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