rules for unloading a trailer ??
Thread Starter
|
Postmaster
Joined: Sep 2006
Posts: 4,525
Likes: 1
From: oh
rules for unloading a trailer ??
I would like to know what you guys think of this question.If you buy something big and have it delivered to your HOME and you have paid for the product in full before delivery,are you required to unload it at your HOME?
The product is 3000 lbs.,and it was loaded with forklift at sellers SHOP.I was bringing a truck/trailer to pick up load,but seller wanted item gone(even though he said he would give me time)1 month or so,because of snow and cold.Instead a truck/trailer comes with the load,and demands being unloaded at my house,and it is 10 degrees outside.Missed comunications is what occurred.I left emails all week stating I was coming for the load.The driver and I could not get load off,in the 4'snow.He was furious,and I did not have the tools to unload.What recourse did we have but him taking the load back,and I getting it with my trailer and leaving it on trailer till better weather,and get some help and manpower.It was to be a simple load ,but now has me wondering if you have any suggestions???thanks
The product is 3000 lbs.,and it was loaded with forklift at sellers SHOP.I was bringing a truck/trailer to pick up load,but seller wanted item gone(even though he said he would give me time)1 month or so,because of snow and cold.Instead a truck/trailer comes with the load,and demands being unloaded at my house,and it is 10 degrees outside.Missed comunications is what occurred.I left emails all week stating I was coming for the load.The driver and I could not get load off,in the 4'snow.He was furious,and I did not have the tools to unload.What recourse did we have but him taking the load back,and I getting it with my trailer and leaving it on trailer till better weather,and get some help and manpower.It was to be a simple load ,but now has me wondering if you have any suggestions???thanks
Laughing Gas
Joined: Apr 2005
Posts: 910
Likes: 8
From: West-Central New York
99% of the time the shipping must be settled before purchase and they usually ask to make sure of delivery capability. With anything you can't lift yourself, it should be arranged ahead of time for additional help or equipment to be available.
If I can't get it off their truck myself, without their help, then I have them deliver it to a friends' farm who has a fork lift. I've been a delivery guy myself so i like to make their lives easier and mine too.
When it comes to your situation, like you said, it sounds like misscommunication on both ends. The driver, on the other hand, was completely unprofessional and there's no excuse for it. Especially if the weather was a factor. There are certain companies I won't deal with because of the drivers attitude.
If I can't get it off their truck myself, without their help, then I have them deliver it to a friends' farm who has a fork lift. I've been a delivery guy myself so i like to make their lives easier and mine too.
When it comes to your situation, like you said, it sounds like misscommunication on both ends. The driver, on the other hand, was completely unprofessional and there's no excuse for it. Especially if the weather was a factor. There are certain companies I won't deal with because of the drivers attitude.
Thread Starter
|
Postmaster
Joined: Sep 2006
Posts: 4,525
Likes: 1
From: oh
Thanks for the reply DCF4X4! I am thinking the situation was that the driver,and the seller(FRIENDS)were trying to make a load for the driver,and then asked for 100mile trip 150.00.I was going to haul it with a smaller trailer and they had known that.I think general hauling cost is near 2.00 a mile.So 150.00 was o.k. but not when I was using my trailer.I could haul it much cheaper.The snow and cold like in Feb.weather is nofun,and I paid him for the fuel (50.00)he used.Both our time was waisted,and near froze my*****off!! I was always taught that the driver or truck driver should come prepared to unload,and how many of us have a forklift or crane service at home?In this kind of weather,not alot of towing companies are available --they are swamped,from all the snow,and fender-benders,and cold.Well I will get my truck together after all this is over,but need some warmer weather.THANKS again!!WALFORDp.s.-HOW ARE THE SIDE ROADS IN NEW YORK STATE???
Laughing Gas
Joined: Apr 2005
Posts: 910
Likes: 8
From: West-Central New York
Actually, the side roads are fine here but further west they are sled runs right now. I'm far enough away from the lakes to not get alot of snow off them (just flurries) but close enough to get all the warnings.
I enjoy this weather as long as I don't have to work in it. I build fence and it's no fun trying to hold a staple while swinging at it with a hammer in 10 degree weather.
I enjoy this weather as long as I don't have to work in it. I build fence and it's no fun trying to hold a staple while swinging at it with a hammer in 10 degree weather.
Thread Starter
|
Postmaster
Joined: Sep 2006
Posts: 4,525
Likes: 1
From: oh
I am in n.e. ohio /right on lake erie.COLD!!!!I have fenced all my properties and know that is one hell of a job,and especially when it is cold.The roads here are cleaned up ,but the lake just froze last FRI.It is wierd when you look out 1 day and it is still!I amretired and used to be in macch.tool business,and the outside work would freeze anyone!!Machinery also holds the cold-all the steel and iron just creates a freezer inside.Then the guys would all bitch when the overhead doors went up.ha ha!!!when it is cold -work slows down.thanks
Posting Guru
Joined: Jan 2005
Posts: 1,353
Likes: 1
From: Nothern Indiana
Originally Posted by WALFORD'S 56
I would like to know what you guys think of this question.If you buy something big and have it delivered to your HOME and you have paid for the product in full before delivery,are you required to unload it at your HOME?
The product is 3000 lbs.,and it was loaded with forklift at sellers SHOP.I was bringing a truck/trailer to pick up load,but seller wanted item gone(even though he said he would give me time)1 month or so,because of snow and cold.Instead a truck/trailer comes with the load,and demands being unloaded at my house,and it is 10 degrees outside.Missed comunications is what occurred.I left emails all week stating I was coming for the load.The driver and I could not get load off,in the 4'snow.He was furious,and I did not have the tools to unload.What recourse did we have but him taking the load back,and I getting it with my trailer and leaving it on trailer till better weather,and get some help and manpower.It was to be a simple load ,but now has me wondering if you have any suggestions???thanks
The product is 3000 lbs.,and it was loaded with forklift at sellers SHOP.I was bringing a truck/trailer to pick up load,but seller wanted item gone(even though he said he would give me time)1 month or so,because of snow and cold.Instead a truck/trailer comes with the load,and demands being unloaded at my house,and it is 10 degrees outside.Missed comunications is what occurred.I left emails all week stating I was coming for the load.The driver and I could not get load off,in the 4'snow.He was furious,and I did not have the tools to unload.What recourse did we have but him taking the load back,and I getting it with my trailer and leaving it on trailer till better weather,and get some help and manpower.It was to be a simple load ,but now has me wondering if you have any suggestions???thanks
Yes you are required to unload it. Most shipping companys won't go to a residential address or will charge more if they do just for this reason.
The shipper should have made it clear of how it was being shipped and that you could unload it before he sent it.
Was it a private shipping co or commerical co. ?
Most commerical shippers will call first and find out before they come.
Sounds like the guy you bought it from wanted it out of his way so he sent it and didn't care .
Elder User
Joined: Jan 2003
Posts: 898
Likes: 0
By union contract, the driver is only responsable to the tailgate of the truck. YOU unload it. Residentual deliveries are extra & YOU still unload it.
Trending Topics
Fleet Owner
Joined: Aug 2001
Posts: 29,941
Likes: 46
From: Drummonds, TN USA
Sounds to me like insufficient fore-thought went into this on the part of the shipper, not the shippee.
If you were willing to bring a trailer for the load, and it was agreed to, but the seller changed his mind - the deal should have been canceled right then and there. NO BUTS ABOUT IT.
You can't just bring a piano or something like to someones house and expect them to lift it up and carry it off the truck...
Since YOU did not make the decision to truck it to your place, you had every reason to tell the driver to carry it on back wherever it came from and tell the shipper you would be coming by to get your money back.
-Reminds me of the old George Carlin line: "HAND me that piano..."
To attempt to deliver whatever it was TO A RESIDENSE with no advance notice at all in that fashion is clearly unreasonable.
If you were willing to bring a trailer for the load, and it was agreed to, but the seller changed his mind - the deal should have been canceled right then and there. NO BUTS ABOUT IT.
You can't just bring a piano or something like to someones house and expect them to lift it up and carry it off the truck...
Since YOU did not make the decision to truck it to your place, you had every reason to tell the driver to carry it on back wherever it came from and tell the shipper you would be coming by to get your money back.
-Reminds me of the old George Carlin line: "HAND me that piano..."
To attempt to deliver whatever it was TO A RESIDENSE with no advance notice at all in that fashion is clearly unreasonable.
Last edited by Greywolf; Feb 9, 2007 at 08:07 PM.
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make
Brett Foote
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!
Michael S. Palmer
Ford's 2001 Explorer Sportsman Concept Looks For a New Home
Verdad Gallardo
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
10 Most Surprising 2026 Ford Truck Features!
Joe Kucinski
Top 10 Ford Trucks Coming to Mecum Indy 2026
Brett Foote
5 Best / 5 Worst Ford Truck Wheels of All Time
Joe Kucinski
Senior User
Joined: Dec 2004
Posts: 181
Likes: 0
well I am delivery driver and I do mostly residentual deliveries. I call first to step up and appt. and the allready payed $50.00 for the extra service. I will help them get it in to there house. If it is to big for my trailer (8'x16' pace trailer) I will give to one of are other drivers thst have liftgates on there trucks.
That driver should be fired for is attiude.
That driver should be fired for is attiude.
Fleet Owner
Joined: Jun 1999
Posts: 24,552
Likes: 74
From: Creedmoor, North Carolina
Originally Posted by WALFORD'S 56
I would like to know what you guys think of this question.If you buy something big and have it delivered to your HOME and you have paid for the product in full before delivery,are you required to unload it at your HOME?
Originally Posted by WALFORD'S 56
The product is 3000 lbs.,and it was loaded with forklift at sellers SHOP.I was bringing a truck/trailer to pick up load,but seller wanted item gone(even though he said he would give me time)1 month or so,because of snow and cold.Instead a truck/trailer comes with the load,and demands being unloaded at my house,and it is 10 degrees outside.Missed comunications is what occurred.I left emails all week stating I was coming for the load.The driver and I could not get load off,in the 4'snow.He was furious,and I did not have the tools to unload.What recourse did we have but him taking the load back,and I getting it with my trailer and leaving it on trailer till better weather,and get some help and manpower.It was to be a simple load ,but now has me wondering if you have any suggestions???thanks
3- The truck owner has an item on his deck that he wants off. (If he was delivering to some big intenty he can demand what he wants, and take what he can get.) He aint got a lot to work with, and should have made better arrangements before he started. Someone thought they could put a few bucks in their pocket on someone else's dime. IMO
As a side note most freight services in my area will help out if you take something to their terminal. Shippers can only survive with repete business, so they sometimes are willing to help out.
IMHO Your seller made some bad choices, and I hope they didn't damage your goods with their bad choice.
John
Thread Starter
|
Postmaster
Joined: Sep 2006
Posts: 4,525
Likes: 1
From: oh
Yes -lot's of bad communication.I have in emails to seller that I would pick up load,with a trailer and he would forklift it on and I would be on my way.3days of emails.He is busy,but so am I.On delivery day a driver says I am loaded am have a mapquest to your house and will you be home.I was amazed ,that all the correspondence had changed.
What I should have done was tell him to unload it off this separate guys rig,and NOT INVOLVE THIS GUY.I asked since it was already loaded--HOW ARE YOU GOING TO GET IT OFF???He responded with--need 2-4 4x6s and that should work.--I said--well bring what you need!!!!!Instead--3hours later the driver comes and no logical way of getting unloaded except--HIM SAYING--how far is a Lowes and he would buy all this lumber and build a platform and pull out from under it.This box would be 4 foot in the air in the center of my driveway and no way to move it.
I said nope --take it back to the seller,and I will pick it up as we discussed.The driver even tore up my privacy fence when moving the truck.I realize how hard it is for a man to make a buck,but this was assinine.
What I should have done was tell him to unload it off this separate guys rig,and NOT INVOLVE THIS GUY.I asked since it was already loaded--HOW ARE YOU GOING TO GET IT OFF???He responded with--need 2-4 4x6s and that should work.--I said--well bring what you need!!!!!Instead--3hours later the driver comes and no logical way of getting unloaded except--HIM SAYING--how far is a Lowes and he would buy all this lumber and build a platform and pull out from under it.This box would be 4 foot in the air in the center of my driveway and no way to move it.
I said nope --take it back to the seller,and I will pick it up as we discussed.The driver even tore up my privacy fence when moving the truck.I realize how hard it is for a man to make a buck,but this was assinine.
Thread
Thread Starter
Forum
Replies
Last Post
rebelchevy02
1999 - 2003 7.3L Power Stroke Diesel
4
Dec 7, 2007 10:25 PM
RapidRuss
FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428)
184
Jul 30, 2004 06:10 PM