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Old Dec 22, 2006 | 02:11 PM
  #16  
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Originally Posted by DP-Tuner
Everyone who has the F5 will get the new cable to replace the ribbon cable we have now.

Diane
For those of us who purchased the F5 from one of your authorized vendors, should we contact the vendor directly, or do we contact you, when you have the ribbons available?

Stewart
 
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Old Dec 22, 2006 | 03:00 PM
  #17  
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Originally Posted by S_Harvey
For those of us who purchased the F5 from one of your authorized vendors, should we contact the vendor directly, or do we contact you, when you have the ribbons available?

Stewart
Either one, but it would be better for our dealers to know whether or not you received your cable. They would be able to document it on file.
 
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Old Dec 22, 2006 | 03:36 PM
  #18  
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Originally Posted by DP-Tuner
Either one, but it would be better for our dealers to know whether or not you received your cable. They would be able to document it on file.
No problem.

I purchased mine through BDP, so I'll just go through them.

Beans gives fantastic customer service, so I'm sure everything will be gravy.

Stewart
 
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Old Dec 22, 2006 | 06:32 PM
  #19  
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Diane, I noticed that your location states currently NC and soon GA. Are you all moving the whole shebang or opening up another site? As usual, I see good customer support here despite the hiccup.
 
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Old Dec 22, 2006 | 07:08 PM
  #20  
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Moving. We will post something on our website as to when and exact location. GA we know for sure!
 
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Old Dec 22, 2006 | 07:24 PM
  #21  
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Hmmm...getting closer all the time, maybe. Could be a sign for me.
 
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Old Dec 24, 2006 | 09:56 PM
  #22  
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Diane,

I picked up my F5 directly from you guys. Do I have to contact you for this new cable or are you sending it out automatically? Thanks!!!
 
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Old Dec 26, 2006 | 08:40 AM
  #23  
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We will send it automaticlly. Seeing where you are located, I would prefer to deliver it in person though. No such chance however.


Look for it sometime over the next 4 weeks.
 
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Old Dec 26, 2006 | 08:48 AM
  #24  
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Diane you know you could write that off as a business expensse!
 
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Old Dec 27, 2006 | 04:09 AM
  #25  
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Thanks for the heads up Diane, be lookin' out for it!

One more question: Do you guys have a guess-timate on when the F5 pods/holders will be out? Heard a rumor you have one in the makes, is this true?




Originally Posted by strokin_it7.3
Diane you know you could write that off as a business expensse!
Now there's a Sweet Idea!!!
 
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