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Old Nov 28, 2006 | 08:06 AM
  #1  
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Rear window blowout

I have a 2002 Excursion. Last night,when I shut the rear hatch, the rear glass blew out in my face. I didn't slam it hard, just enough to shut it, like I have been doing for the last four years. Anybody ever hear of this? Will Ford replace it, or will I have to pay for it out of my own pocket?
 
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Old Nov 28, 2006 | 08:22 AM
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I would say out of pocket or depending on your deductable, claim it.
 
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Old Nov 28, 2006 | 11:06 AM
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i do know that the rear 1/4 windows are about $1000 each.. i have glass breakage on my ins policy. $0 decuctable. do you think that it is possible that you had one of the doors open a little bit. cause that will do it.?
 
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Old Nov 28, 2006 | 12:19 PM
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It was the back hatch. It was $424 to get fixed. My deductible is $500. Isn't that usually how it goes?
 
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Old Nov 28, 2006 | 12:24 PM
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I had the same thing happen on my 04' when it was about 6 months old, closed the rear hatch like always & it shattered. I was able to get Ford to repair it under warranty, MSRP on the glass from Ford was $1,500 and glass shops wanted about $1,000 - you got a great deal at $424.
 
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Old Nov 28, 2006 | 12:34 PM
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My price makes me feel a little better but having to spend an extra $424 before X-mas kind of sucks.
 
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Old Nov 28, 2006 | 08:13 PM
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True, but now the view to where you've been should be much more clear. Hindsight being 20/20 and all that.
 
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