the4by4 freek - no here you go again.... This has been discussed and beat to death.... this is why I said here we go.
So now I ask what's your point?..... My point is that on a $40000 truck rotors that look like they're about to disintegrate at the slightest emergency maneuver are totally unacceptable. Even If I didn't have any other symptoms I would expect them to replace the parts because there is a known issue with them. I would at least expect them to jack it up, remove the wheel, and see if it's the same rotor that is described in the TSB. THis is the correct thing to do and any reputable dealer should do this under factory 3/36 warranty. Even if the vehicle has 35,999 on the clock, if you bring it in and you do have the defective rotors I expect them to be replaced. What is to say that the rotors won't completely go to hell in another 50 miles. Then you'll be out of factory warranty and replacing all the parts at your expense! I bought my truck used from a non Ford dealer. The first place I went was to my Ford dealer and had them check the truck out. I had dealer tags on it! They looked it over and pulled an OASIS on it and everything checked out OK. I then returned to the purchasing dealer and signed the papers. The truck had 19,xxx on the clock when I purchased it. No major problems to date. This is my point

 

The Problem With The Brakes Was Resolved Right Around Halfway Through The 2005 Model Year. I Remember Seeing A Date At One Point (cant Remember It Though), Possibly 4 Or 5/2005. Any Trucks Built Before This Date Had The Problematic Calipers/pads/rotors. I Can Guarantee Any Truck Taken In With This "old" Setup Will Have All Items Replaced Under Warranty For Any Type Of Complaint. If Your Truck Has The "new" Brake Rotors Dont Even Think Of Gettin A New Set For Free Because You See Grooves. Those Grooves Are 100% Normal With Semi-metallic Brake Pads.

 

My point is if you are not expierencing any runout or vibration as per the TSB of which dealers were given a directive to road test prior to parts replacement you would not get anything replaced. Just because you see a few groves cut into the rotors does not comply with the TSB. In your case The vibration was noticed and you were given the parts under warranty! That's my point! Just demanding a part to be to be replaced is not considered a warranty issue unless there is a noticeable problem as described in the tech briefs! The misconception of if there is no symptom does not substantiate a warranty claim. Warranty issues are some of the most abused by dealers. Perfect example was the coil on plug problem, where coils were being returned to the factory for warranty parts compensation on behalf of the dealer, whereas more then 70% were still considered good after testing.Ford came back and cracked down on this random replacement. Along with that dealers were then forced to take verifiction rides to makes sure the symptom was there.
Price of vehicles take into consideration of the expected warranty cost. For dealers to just randomly replace parts and get paid, would do nothing for the consumer but raise vehicle prices. So now you know why these trucks are 40K as per your response.
It's either raise the price of the vehcicle or get a vendor to supply parts at a cheaper rate. Maybe that's why you expierenced your brake system replacement. Inferior parts due to costs.
Whether you belive it or not the manufacturer is not going to let costs hit his profit line.
That's just the way it is! Now maybe you see my point!


That's my point!

One other thing those so called parts replacement dealers may not be selling Fords in 2007, Ford is pulling back on a lot of dealerships starting in 2007!


Nuff said!

 

Kevin, You obviously do not know how bad the affected rotors looked. You obviously haven't seen any. This is not a small grooving problem. All rotors groove. They have to stop a 6800# truck! These grooves were much worse than any I had seen on any rotors. Even neglected rotors with 100,000+ miles on them did not look like this. When I brought my truck in I had every intention of having them take a look at the brakes. It squeeled once in a while and there was NO vibration at all! They took it for a ride and they said there was a vibration. The service manager said it didn't matter what the brakes were doing. The rotors on the truck along with the calipers were faulty and they would be replaced through the TSB that he pulled up and showed to me. They then jacked the truck and inspected the rotor to make sure it was indeed the affected batch. They made the call to replace everything not me. I just told them to check it while I was there for an oil change. The rotors did look like total **** and I told them that. I had just traded in 97 Expedition with 198,000 on it and the rotors didn't look like this. The truck stopped just fine and, like I said, It only squeeled once in a while and it wasn't bad. Anyone that knows anything about any kind of brakes would have looked at this and said that there was a problem. This is not a "I got a small wear groove, lets go make Ford fix it" problem. This is a major defect and they stepped up to the plate to correct the problem before it became an issue.



THIS is my point! If you haven't had any experience with the affected rotors and haven't seen what they look like you need to do some further research before offering other people advice.


NUFF SAID!

 

You are saying the exact same thing I am, they took it for a ride and said they vibrate.
I don't know what your issue is, you had more than just grooved rotors you admitted it and stated it. Your dealer accomaodated your request My point once more since you can't comprehend a grooved rotor will not facilitate change by itself! The original post has stated he was going to call Ford on the grooved rotors! no squeling no vibration, no claber sticking etc! You are arguing a mute point because your dealer chose to diagnose more then just a grooved rotor.
So it's not my advice that is bad it's the way you are reading it! You seem not to be able to grasp that maybe your dealer was motivated for some other reason to faciltate claim and replace all! Maybe he wanted more warranty revenue! Who knows! As I said go do a search and see how many dealers wanted to charge those on this board for squeling brakes and and grooved rotors by themselves. Yours mentions vibration.

So before you start acusing me of bad advice yours is weak by telling those to go demand parts replacement on unfounded symptoms! You are one of those that thinks Ford owes you! Well hate to tell you you are far from the truth! You were just lucky that your dealer accomodated your wishes! He probably made his warranty quota, and you got a new set of brakes!

Why not back off since you know not what you speak!

Your point about me with no expierence on these rotors you don't have a clue! You do not know my vehicle or what was done to it so keep you acusations to yourself, you are only going to make yourself look awfuly uncreditable!

Glad your done!

 

Hey KevinM;
My rotors were the same. They looked like crap at 29k. I never said I had a vibration or shudder and I never said I had any noise from the brakes. I showed them the nasty looking rotors and they agreed they were defective and they would use the vibration/shudder TSB as a reference to replce everything.
My paperwork from the service dept states they refered to the TSB vibration/shudder KevinM shared with us earlier in this discusion. I didn't have a shudder or vibration either but they refered to that TSB and replaced everything.
The point here is don't make a blanket statement saying the rotors will not be replaced under warranty because they are a wear item.
I'm trying to help the next guy out who has the same problem I had. I am proof they will replace the rotors calipers and pads if the rotors look like crap and your truck still has less than 36k miles.
You can argue all you want the fact is the rotors are being replace under the warranty. And they are refering to the shudder/vibration TSB. Even when there is no such vibration/shudder mentioned.
I feel sorry for the guy out there who listen to you KevinM and spent his hard earned cash to replace a defective part.

 

Yeah and how did they write it up to Ford! You have no clue, nor does anyone else! Again, bogus warranty claims are just going to hit you in the pocket book! Those that look for freebies are usually the first to complain about the price of somethig! Once again your dealer was incented to change the parts! The reason no one will find out! Hey I am not against anyone trying to get them replaced, but don't be surprised the dealer will come back and ask for some cash! Especially now with Ford cutting back! You guys keep mouthing off about they did it for me so they will do it for everyone! Go and talk to those who have posted in the past and it resulted in it was going to cost them. Hey just go do a search! The odds are you are in the minority! So just becuase you got it doesn't apply to all. I have been on this board long enough to see some of these guys rejected for the same claim!


I 'm done with this mute argument!

 

By reading this absolute absurd post from KevinM I just figured out what the problem is.....He tried to get his brakes fixed and his dealer probably denied his claim. He had to pay for Fords mistake out of his pocket and there fore is going to defend them because he had to pay and so should everyone else!
KevinM.... LISTEN CLOSE... I DID NOT have a vibration problem and the squeeling was ONCE IN A WHILE... not anything to be concerned about. I merely asked then to CHECK the brakes because I FELT that the rotors LOOKED BAD. THEY made the call to REPLACE the ENTIRE front brake system! I did not ASK them to replace anything! THEY volunteered to replace the BRAKE ROTORS CALIPERS under the TSB from FORD! what is so hard for you to understand about this? I personally don't care how they wrote it up to Ford. It is not my responsibility to write up warranty claims. They never demanded cash and if they did I would have laughed at them especially if FORD issued a TSB about the brake problems. I think you need a better understanding of what Ford feels the right thing to do is. Would you rather have your wife or girlfriend get into an accident and get killed because she had to make an emergency stop in your truck and the rotors disintegrated? Then you call Ford and they tell you that it is your responsibility to drive the truck in an appropriate manner and that the brake rotors shattering is a common occurrence. They are sorry it happened and they are sorry for your loss and the loss of the other party involved but there is nothing that they are going to do about it. This sounds like the right thing to do? Thats basically what you are telling all the people here.... Ford knows about the problem, there is a TSB aout it and we're not covering it. Thats BULL S$*T!

 

I second KevinM. the original poster was complaining of grooves. Nothing else. If there is an issue with material defects and/or driveablility issues, then by all means, go get the TSB service done.

however, do not go bugging the dealer for warranty repair on something that is not broken. the rotors looking bad is cosmetic. yes there was a defective bunch out there. yes, they will fix those defective rotors. no, it is not likely you will get your rotors/brake pads replaced for free if the are only scored.

if, after measurements are taken, and the scoring cannot be machined out and you are <3 yr and 36,000 miles, the rotors are considered a warranty item.

once again, a rotor is considered bad if it is: warped, less than the minimum specified thickness, grooved/scored too deeply to machine out, damaged in some sort (dings, cracks etc...) for most scoring/grooving, a shop will machine out a few thousands and the surface of the rotor will be mirror smooth. this is normal and no cause for concern unless the minimum thickness according to spec is not met. as for heat disapation, the majority of people drive in a manner where the few thousanths machined out will have no affect. unless your driving like its a racecar.

if the cosmetics of your rotors bother you that much, do as others on this site have done. put aftermarket rotors/calipers and ceramic pads on. using your own dime

for those of you who got the service done for free. I'm glad for you. Please don't take your experience and say everyone will have the same. And don't slander someone because he doesn't agree with your position. If you do the research, you'll find that KevinM and I are saying what has been the industry standard for almost 40 years since disc brakes became standard equipment for vehicles.

 

So why not replace the rotors and pads with aftermarket stuff? The dealer will put crap back on. The aggravation isn't worth it to me. That's what they want.?
A no win situation.

 

My 2004 Supercrew with 29k miles had defective rotors and Ford replaced them along with new calipers and pads.

So all I'm saying is,
Anyone out there who owns a 2004 Supercrew should check their rotors and if they look like crap take it in and tell them you want new rotors. They will replace them covered by the factory warranty.

 

my rotors looked like crap also, my dealer is now as we speak putting new rotors, calipers, and pads on. they told me 04's have defective rotors. thank you AZSANDMAN. Garman, 04 s/crew lariat

 

Ps Only 25,000 Miles