Support without support
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Posting Guru
Joined: Oct 2005
Posts: 1,030
Likes: 0
From: Powell River B.C.
Support without support
So I bought a 3 year membership cuz I love the site and info available, and was supose to be contacted to get a free FTE T shirt and window decal to fly the colors. E-mailed support twice with promises to forward to staff, but a month and a half later no contact, no T- shirt. Lets see if this gets anyones attention!!!
P.S. I have got at least two other Ford newbies hooked up to the site as well. One PrePowerstroker, one other!!
P.S. I have got at least two other Ford newbies hooked up to the site as well. One PrePowerstroker, one other!!
Last edited by KJLYPW; Oct 25, 2006 at 10:22 PM.
Post Fiend
Joined: Jan 1997
Posts: 23,165
Likes: 18
From: Enjoying the real world.
Larry Layman, the person who handles t-shirts, sent a welcome email 9/18, 9/28 and 10/05, each time asking for t-shirt information. I went into Larry's support email system (he's on vacation). Not only did he try to contact you, he tried a 4th time after a notice was forwarded to him by the web staff. We did our part, 4 times.
You never replied to any his attempts. Its either your ISP's spam filters, or your PC has a spam filter that's too restrictive.
Larry will be back in the office November 6th, call 678-218-4337, and transfer to accounting. He's handle it on the phone if you can't get your email fixed.
You never replied to any his attempts. Its either your ISP's spam filters, or your PC has a spam filter that's too restrictive.
Larry will be back in the office November 6th, call 678-218-4337, and transfer to accounting. He's handle it on the phone if you can't get your email fixed.
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Hotshot
Joined: Feb 2004
Posts: 11,697
Likes: 3
From: Marengo, Iowa
Very true, for some reason, I got my notification the same way, it showed up as junk mail, even though I don't have my filter set high at all... definitely check out your junk mail. I do all the time for that reaason.
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Thread Starter
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Posting Guru
Joined: Oct 2005
Posts: 1,030
Likes: 0
From: Powell River B.C.
Thank you very much for the feed back. I reciently installed a new Norton security program that apparently is blocking pop ups etc. I will try to reset this.
Keep on truck'n, Kevin
Keep on truck'n, Kevin