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If you like polls, here is a famous one for the auto industry. Industry average is 124, Ford came in at 127- lower is better. Interestingly, Hyundia came in third with a score of 102. Chevrolet came in with a score of 124. What is your take on the numbers? http://www.usatoday.com/money/autos/...6-07-iqs_x.htm
I never look at those numbers seriously since they don't tell you what kind of problem(s) specific cars have. It could be something simple as headlight not working or something big as transmission problems.
I think a lot of the initial quality results are due to the delivering dealers. A good pre-delivery prep will find and correct many of the initial problems and the customer is never aware they existed.
Regarding differences between corporate twins such as Chevrolet and GMC, I think the difference is that GMC sells trucks (more to the commercial market) and Chevrolet sells both cars and trucks. Many GMC buyers buy the trucks to work with and to let their employees use and they don't worry about minor little things like car buyers and the casual use truck owner does.
How are these figures tallied? Are these numbers just "reported" problems with respect to the brand, or are they actual problems? To me that can make a difference in how I view those numbers.
According to the newspaper article, the survey is based on buyer reaction after 90 days of ownership. IMO, that's nothing more than an intelligence test.
I used to work in a dealership. The owner of the dealership only had one thing on his mind when the new ones came in. The vehicle always passed through me first. I took it out of the storage lot, cleaned it up, serviced it and then ran the mmmmm out of it for two days. I had a check list. The things I found was repaired in service, then the vehicle was put up for sale. I do say that the dealer prep did stop a lot of complaints and I was a lucky one. My new truck did not get very many miles while I worked there. Also, every three days or so, I had a new car or truck to play with. The girlfriend at the time never knew what I would be driving next. The only thing I hated was model year changeover. Getting 75 vehicles ready in three to four weeks made for a lot of hours, especially when the Police cars came in. I had a blast with them.
Makes sense that GM's trucks are ranked highest-they're the oldest design of all the fullsized pickup brands. That'll change when the new ones hit the road.