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J D Power Initial Quality Report

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Old Jun 10, 2006 | 10:46 AM
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J D Power Initial Quality Report

If you like polls, here is a famous one for the auto industry. Industry average is 124, Ford came in at 127- lower is better. Interestingly, Hyundia came in third with a score of 102. Chevrolet came in with a score of 124. What is your take on the numbers?
http://www.usatoday.com/money/autos/...6-07-iqs_x.htm
 
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Old Jun 10, 2006 | 02:58 PM
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Originally Posted by Flash
What is your take on the numbers?
I never look at those numbers seriously since they don't tell you what kind of problem(s) specific cars have. It could be something simple as headlight not working or something big as transmission problems.
 
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Old Jun 10, 2006 | 03:21 PM
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Historically, vehicles that have high scores in the initial quality surveys also score well on the 3-year reliability surveys.
 
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Old Jun 10, 2006 | 09:16 PM
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Look at the difference from gmc to chevrolet and chrysler to dodge. Interesting.
 
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Old Jun 11, 2006 | 09:30 AM
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I think a lot of the initial quality results are due to the delivering dealers. A good pre-delivery prep will find and correct many of the initial problems and the customer is never aware they existed.

Regarding differences between corporate twins such as Chevrolet and GMC, I think the difference is that GMC sells trucks (more to the commercial market) and Chevrolet sells both cars and trucks. Many GMC buyers buy the trucks to work with and to let their employees use and they don't worry about minor little things like car buyers and the casual use truck owner does.
 
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Old Jun 12, 2006 | 11:16 AM
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heck with that look at the difference between toyota and scion!
 
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Old Jun 12, 2006 | 01:05 PM
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you noticed that too? I was wondering about that myself.
 
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Old Jun 12, 2006 | 01:05 PM
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hyundia??!!! i have owned a many of cars, but the 1996 hyundia lantra i owned was the cheapest put together car of all of them.
 
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Old Jun 12, 2006 | 02:03 PM
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Originally Posted by bf250
hyundia??!!! i have owned a many of cars, but the 1996 hyundia lantra i owned was the cheapest put together car of all of them.
This is about new cars, not 10-years-old cars.
Hyundai has come long way since then.
 
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Old Jun 12, 2006 | 02:07 PM
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Originally Posted by hawk
heck with that look at the difference between toyota and scion!
I think the difference is about $10,000-$15,000 and they just started making Scions and most of the Toyotas have been made for several years.
 
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Old Jun 13, 2006 | 02:32 PM
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Look at the big names that did worse than ford, like BMW, Mercedes, VW. New meaning to German engineering.
 
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Old Jun 13, 2006 | 03:28 PM
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How are these figures tallied? Are these numbers just "reported" problems with respect to the brand, or are they actual problems? To me that can make a difference in how I view those numbers.
 
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Old Jun 13, 2006 | 07:15 PM
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According to the newspaper article, the survey is based on buyer reaction after 90 days of ownership. IMO, that's nothing more than an intelligence test.
 
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Old Jun 17, 2006 | 12:41 AM
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I used to work in a dealership. The owner of the dealership only had one thing on his mind when the new ones came in. The vehicle always passed through me first. I took it out of the storage lot, cleaned it up, serviced it and then ran the mmmmm out of it for two days. I had a check list. The things I found was repaired in service, then the vehicle was put up for sale. I do say that the dealer prep did stop a lot of complaints and I was a lucky one. My new truck did not get very many miles while I worked there. Also, every three days or so, I had a new car or truck to play with. The girlfriend at the time never knew what I would be driving next. The only thing I hated was model year changeover. Getting 75 vehicles ready in three to four weeks made for a lot of hours, especially when the Police cars came in. I had a blast with them.
 
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Old Jun 17, 2006 | 02:43 PM
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Makes sense that GM's trucks are ranked highest-they're the oldest design of all the fullsized pickup brands. That'll change when the new ones hit the road.
 
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