Ford Repair Problems
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Ford Repair Problems
See web site below for full story:
Quality costs at Ford rise $500 million
Troubles with '04 models contribute to 3rd-quarter loss; firm vows improvement.
By Bryce G. Hoffman / The Detroit News
Ford's quality costs have been affected by problems involving the popular 6.0-liter Powerstroke diesel engine, which was introduced in 2003. It powers big trucks such as the Ford F-250 and F-550.
"The biggest issues we've had for 2004 were the diesel engines," said Jerry Reynolds, whose Prestige Ford in Garland, Texas, is one of the nation's highest volume Ford dealers. "We were spending a lot of money trying to fix them."
Reynolds said it took Ford some time to find the flaw, which turned out to be a problem with fuel injectors -- a component produced by an outside supplier. However, he said Ford took good care of customers whose trucks were affected by the glitch, giving some full-size pickups as loaners and covering some monthly payments.
http://www.detnews.com/2005/autosinsider/0510/24/A01-358226.htm
Quality costs at Ford rise $500 million
Troubles with '04 models contribute to 3rd-quarter loss; firm vows improvement.
By Bryce G. Hoffman / The Detroit News
Ford's quality costs have been affected by problems involving the popular 6.0-liter Powerstroke diesel engine, which was introduced in 2003. It powers big trucks such as the Ford F-250 and F-550.
"The biggest issues we've had for 2004 were the diesel engines," said Jerry Reynolds, whose Prestige Ford in Garland, Texas, is one of the nation's highest volume Ford dealers. "We were spending a lot of money trying to fix them."
Reynolds said it took Ford some time to find the flaw, which turned out to be a problem with fuel injectors -- a component produced by an outside supplier. However, he said Ford took good care of customers whose trucks were affected by the glitch, giving some full-size pickups as loaners and covering some monthly payments.
http://www.detnews.com/2005/autosinsider/0510/24/A01-358226.htm
Got Diesel?
Joined: Jan 2004
Posts: 4,345
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Made for a nice quote when he gave it and I am sure the guys in Deerborn liked it!!!
Dealer is pandering to his "gravy train" friends in Michigan. I agree, a lot of "issues" besides injectors have been left out... guess someone should call the dealership and ask them about all the other issues????
Jeff
Dealer is pandering to his "gravy train" friends in Michigan. I agree, a lot of "issues" besides injectors have been left out... guess someone should call the dealership and ask them about all the other issues????
Jeff
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Two issues I find positve: Ford is working hard to fix the 6.0L problems, and Ford is taking care of their customers.
The above is the biggest reason I purchased my F-350. When they stop taking care of me when I have a problem, is when I change to another company.
I just hope Ford knows how close I am to the switch.
The above is the biggest reason I purchased my F-350. When they stop taking care of me when I have a problem, is when I change to another company.
I just hope Ford knows how close I am to the switch.
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