Monday, my '05 6.0 (31,000 miles) quit running pulling my trailer. Fortunately, it was on an exit ramp in Milwaukee, WI (100 miles from my home dealer). It seemed to loose a little power 1 mile earlier, but I did have normal oil pressure, water temp, and good turbo boost. Ford's 800 road service got me towed to Hiller Ford in Franklin, WI.

The diagnosis Monday was an EGR valve and had to order one, although there were codes for injectors and something else. Should be fixed "Tomorrow." Tuesday, after the EGR was received, "other parts" were ordered and it should be finished "Tomorrow." Wednesday, found a problem with high pressure oil system - leakage, broken or cracked tube, pump, or something. Can't get back to it until next week... Mechanic said he's never seen anything like it, but "heard" of infrequent problems.

I'm at my wits end as this is the middle of my busy season and I'm down. I'm not sure why my service is being put on the back burner - perhaps a purchaser of Hiller has a higher priority? Maybe I should have bought a Hiller instead of a Ford? Perhaps the problem is over their head?

What would you do? I'm going to contact my dealer, Willowbrook Ford, in IL, and see what they can do. Any pros or cons with Hiller Ford service?

Got to run... be back "Tomorrow..."

Jim

 

Good luck to you on your repair(s)
Why do these trucks break down 100 miles from home? Mine quit running saturday night (100 miles from Vegas) left at the dealer Monday and Tuesday. Dealer said it had two bad injectors # 4 and #7.
My new question is: do any of these programmers have a drive home mode that will allow the thing to get off the street?

 

Rick-once a serious problem surfaces and the truck won't run right thats it!
No programmer is gonna fix a bad injector or oil pressure problem.

 

Just wanted to add an update. After contacting a couple of friends and talking with two local dealerships, I was ready to bring my 350 home on my trailer. I had all my ducks in a row and was going to the top on this matter.

I started with a call to the service rep, who surprised me by stating they had actually done some work on it before my call Friday morning. Parts are on order, should be in on Tuesday, and repaired Wednesday. Great!

The problem appears to be an O-ring on the splitter tube coming off the high pressure oil pump. In talking to one of my local techs, he stated this could definitely be the cause of my problem and is a fairly easy repair.

While I have not read every message here, I have not seen anyone with this same failure. I'm a bit curious about it failing at 31k miles and hope the repair lasts for 300k miles!

Jim

 

That sounds like material failure and nothing really to do with the scares on the 6.0, …………..that has got to be a relief for you.
Material failure can happen on any part, and that is not as bad as the gremlins the 6.0 can experience sometimes..

 

The o-rings on the upper half of the high pressure stand pipes have been known to split. It shouldn't take too long to repair, as the pipes are removable with just the valve cover and high pressure rail removed...meaning the cab won't have to come off

 

Oh, NO... not the cab!

I don't think it is the stand pipe. It is the discharge pipe(s) from the pump which feed the stand pipes. They already have the valley cover off...

I talked to the GM at Hiller Tuesday, since I haven't heard from the service writer/manager... The GM stated they got the wrong part, but I'm unclear if they actually got any part as I caught him in a lie. He stated the part was ordered Friday morning and wasn't in yesterday, Tuesday - it should be in today. If they didn't receive the part, how did they know it was wrong. I also asked how could Ford not know what parts are in the engine by the serial number - He said they are wrong sometimes...

I'll be there later today with my camera to get some documentation. If they don't have the correct part, I want to see it and whatever order information they have. If they do have the correct part, I may let them put it together. If not, outside it goes and I'll tow it to my local Ford dealer.

I'm getting a little upset... to say the least.

Jim

 

I would have had it towed to a Ford Dealer in the first place. I don't trust mechanics in the first place. The Dealership would have heard the howls for miles. These words work really well, If it isn't fixed by a certain date you will hear from my lawyer, and the better business burea. Make it right or else things could get nasty.

 

Mine went on me in Virginia last week (I live in New York) late Sat night and I had to wait till Monday. Local dealer was great and got me in though they did need the whole day. Truck basically just died towing light pop-up camper. Dealer replaced EGR valve, did a whole lot of tests. Worked fine until I got home and did same thing again on Sunday. I pulled over, shut off engine and pulled harness out of EGR valve, problem gone. My dealer cant get me in till next week to check it out. (04 350, CC, DRW)

 

Well, I'm going to pick up my truck today, Saturday. I called the dealer yesterday at 4:15 and they said they were test driving and just plan on picking it up Saturday unless they call... They haven't yet.

Backing up a couple of days, Wed AM I received a call from the tech stating all the parts except one came it. Later that day, he called again and said the last part came in and, while it was too late to work on it Wed, they would jump on it Thursday and should get it done. Well, a little after 4 the service writer called and stated it would not be done as they ran out of time. I let this set for a while and called Ford Customer Service, told them the sequence of events and expressed my concerns, and they called the dealer while I was on hold. CS stated the dealer was doing the best they could and it should be done Friday, which it apparently was.

From what I understand, there was a nick of some sort on either the discharge tube or the divider tubes which caused an O-ring to fail. I hope they still have the parts so I can look at them.

It's been a tough two weeks without my primary source of income, yet still having all the expenses (except for fuel) due. I'm not sure if Ford or the Ford extended warranty will help with anything other than a rental car, but I may start inquiring.

I'll add more later this weekend after I put some miles on the truck...

Jim

 

There's a news flash for ya. Replaces EGR Valve and new EGR valve goes bad. Where have we heard this before?

 

These words could get your disabled truck parked in the south 40 of the dealership until threatened litigation is resolved. Ask barkweld for more info.

 

Now that's some sound advice. Lawyer's need to be a last resort, not a threat. And if you are put in the unfortunate situation where an attorney becomes neccessary, don't tell them your getting or have an attorney, let your attorney be the first to let them know.