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Anyone else here have this problem?

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Old May 8, 2005 | 08:26 PM
  #1  
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From: Oak Harbor, OH
Anyone else here have this problem?

I seem to be the tech support crew for my entire family and ALL of their friends. If they have a problem they call me...... Yet I cant seem to get anyone to pay for the services rendered. I know a few of you here are pretty knowledgable about computers. I'm just curious how many feel the $25/hr is too much....
 
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Old May 8, 2005 | 09:56 PM
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From: Damascus-Boring, Ore
I've never figured out how to charge. I have this belief you pay this stuff forward- all those favors rendered seem to come back to you later, when you'd least expect it.
 
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Old May 9, 2005 | 12:05 AM
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Some of them are over 500 miles away... The one friend of mom's is always offering to pay but every time I turn it down.... Around here I just tell them to call my uncle who in turn tells them to call me...... Go figure....
 
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Old May 9, 2005 | 12:29 AM
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I usually fix my friends up for free or maybe a dinner. But their friends I usually charge 20 to 50 bucks depending on what I have to do. Still 50 bucks to clean a laptop of craploads of spyware and viruses is a bargain.
 
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Old May 9, 2005 | 01:09 AM
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From: Oak Harbor, OH
Around here everyone wants $90 to just look at it... It really is that bad. I spent an hour on the phone tonight with a friend of my moms to rid him of the mcaffe crap. Got him some free programs.
 
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Old May 9, 2005 | 02:30 AM
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From: Bixby, OK
I hate McAffee grr! Yea I'm one of those people that everybody calls.. "Hey can you help me? Hey can you come over? Hey can you blah blah blah? Can you burn me a CD? Can you download illegal programs for me and put them on CD?"

Usually for really close friends I'll just do a quick fix and no charge. People that called me and I pick up the phone wondering who it is.. $35. If they say it's too expensive I tell them it can go up or down, just depends on how much time I spend. Any computer shop around here wants ~$85 to clean your system or to reformat it, and then it takes a few days.

I seem to be the tech guy around here though. I was walking into Walgreens to go to work, and some lady grabbed me and was like "You fix computers?" And I was just kinda like.. uhh yea? So she gives me all the problems on her computer, so I help her out but then I got to thinkin.. how did she know? Well I go up to my register to relieve the lady that worked before me and it ended up being her that referred me to the customer. Crazy life...
 
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Old May 9, 2005 | 03:23 AM
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From: The Big, Oregon
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I have people who do that to me with cars. It gets annoying, I usually have one or two cars at the house that I am working on, but I just don't have time to screw with their stuff. I have a truck of my own that needs a new engine, and another one that needed to be replaced last year, but I don't have the time to get the new engine into the truck so I can tear into my daily driver. Then I have the other vehicles in the way, I'm really looking the redneck part with three cars on the lawn, one guy blows all his money at the casino and can't pick his car up, so his truck is up here waiting for his payment on the work before I touch it. I'm not going to soak a couple hundred of my dollars into his truck just to "wait till next week' for the next month. Gee, if you didn't get drunk and run that curb over and tear the ball joints out of it, it'd still be on the road.
Done ranting.
 
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Old May 9, 2005 | 03:38 AM
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From: Oak Harbor, OH
Jared, how long has his truck been on your lawn? I'd ask him to either come get it, or give you the title. If you can get the title, fix it and sell it.
 
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Old May 9, 2005 | 03:46 AM
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I used to do that alot untill it got to the point of being taken advantage of. I've fixed or told people how to fix their cars, computers, radios, and TV's. When I could use a favor from them once in a while, their too busy or don't come around for a while untill they figure I've already done what I wanted them to help me with. The only thing I give anyone now is advice on how to do whatever it is.
 
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Old May 9, 2005 | 04:00 AM
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From: Bixby, OK
Isn't there some saying about fishing for a man and giving him your fish, and if you teach him to fish then you've done him a favor. But if he never fishes, you're not obligated to give him fish? Something about a begger.. my mom told me about it.
 
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Old May 9, 2005 | 04:09 AM
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From: South East Texas
Not sure if that applies here. That was, If you give a man a fish, he'll eat for one day, but if you teach him to fish, he'll eat every day.
 
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Old May 9, 2005 | 04:41 AM
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From: Bixby, OK
That's the one! I just thought about it.. and wanted to know it lol. I guess if you showed someone how to fix their computer maybe they wouldn't come ask you 1000 times.
 
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Old May 9, 2005 | 04:43 AM
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You know whenever somebody does something for me I ask them. What do I owe you.? I dont expect something for nothing. People have bills to. But some people you give them an inch theyll take a foot. When you are an employee working somewhere. Dont you expect to get paid? No different if you are self employed.
 
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Old May 9, 2005 | 04:52 AM
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From: Oak Harbor, OH
Romer, the problem is these people are too stupid to even use them, let alone try to fix them...
 
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Old May 9, 2005 | 09:05 AM
  #15  
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From: Winnipeg
I have the exact same issue. I'm business support for the local ISP here and all my friends and family know it. Immediate family and really close friends get free support. For anybody else it's $50/hour. If they don't like it, that's fine by me, I just won't help them.

Usually works fine unless one of my sibblings brings me someones computer, I fix it, then hand the computer back with a bill for $50-150 and they bitch about it. I usually quote first, but I wish my family would TELL people what I charge if they are bringing me the machine.
 
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