Need Advice
Thread Starter
|
Junior User
Joined: Jan 2004
Posts: 52
Likes: 0
From: Hagerstown MD
Need Advice
Hi to all,
I have a 2004 f-250 cc 4x4 6.0. I have had the truck in the shop 12 times in the last 12 months. All the normal stuff, binding when turning, exhaust leaks in cab,numerous oil leaks, rear main seal, both head gaskets, and now bad klunking when turning. I am really starting to not trust the truck,Since this is the first 31,000 miles. Talked to dealer todoy about ggeting ford to help me out with a new truck as I feel that I have a lemon. For about 2000 down and 30.00 more a month They will put me in a new one. I don't know if a buyback is in order but if anybody that has been through this I'll take any advice I can get.
Thanks in advance
I have a 2004 f-250 cc 4x4 6.0. I have had the truck in the shop 12 times in the last 12 months. All the normal stuff, binding when turning, exhaust leaks in cab,numerous oil leaks, rear main seal, both head gaskets, and now bad klunking when turning. I am really starting to not trust the truck,Since this is the first 31,000 miles. Talked to dealer todoy about ggeting ford to help me out with a new truck as I feel that I have a lemon. For about 2000 down and 30.00 more a month They will put me in a new one. I don't know if a buyback is in order but if anybody that has been through this I'll take any advice I can get.
Thanks in advance
Senior User
Joined: Apr 2004
Posts: 471
Likes: 0
From: Laporte , Indiana
I agree with huntercgr . Check local lemon laws . The dealer is really not doing you any favors . They want you to put down $2,000 cash . Plus raise your payment by $30.00 . Not to mention you have already paid over a year of payments on the 04 . Do the math on the difference over the length of the loan . Take it back to the dealer and ask them if they are kidding .
Thread Starter
|
Junior User
Joined: Jan 2004
Posts: 52
Likes: 0
From: Hagerstown MD
Local lemon law (Maryland).... 30 days lost use in first 15 months OR 15000 miles, wichever comes first. Do you think I stand a chance With A buyback. Ford reigonal rep is going to be contacted and supposed to contact me by phone.
Elder User
Joined: May 2003
Posts: 833
Likes: 0
From: NW Montana
Johnnyk,
Man, from the looks of it you have some pretty stiff lemon laws in your state! The question is this, has your truck been in 4 times for the same thing? If not, has it been in for a total of 30 days (out of service) for multiple things (remember weekends count)? If the answer is yes to either of these then you have some footing IMO with Ford.
Your law also says:
It shall be the duty of a dealer to notify the manufacturer of the existence of a nonconformity, defect, or condition within 7 days when the motor vehicle is delivered to the same dealer for a fourth time for repair of the same nonconformity or when the vehicle is out of service by reason of repair of one or more nonconformities, defects, or conditions for a cumulative total of 20 days. The notification shall be sent by certified mail and a copy of the notification shall be sent to the Motor Vehicle Administration; however, failure of the dealer to give the required notice required under this subsection shall not affect the consumer's right under this subtitle.
None of this guarentees that Ford will play fair and do the right thing it just means that you have options should the rep choose not to. The big thing is have all of your documentation ready, be polite but firm and document EVERYTHING that is said by you AND them, you may need it later.
The last thing is read the lemon law fully! There are provisions in there from what I have quickly read that allow for some form of choice by you that gives you some bargining room.
Good luck!!!
Man, from the looks of it you have some pretty stiff lemon laws in your state! The question is this, has your truck been in 4 times for the same thing? If not, has it been in for a total of 30 days (out of service) for multiple things (remember weekends count)? If the answer is yes to either of these then you have some footing IMO with Ford.
Your law also says:
It shall be the duty of a dealer to notify the manufacturer of the existence of a nonconformity, defect, or condition within 7 days when the motor vehicle is delivered to the same dealer for a fourth time for repair of the same nonconformity or when the vehicle is out of service by reason of repair of one or more nonconformities, defects, or conditions for a cumulative total of 20 days. The notification shall be sent by certified mail and a copy of the notification shall be sent to the Motor Vehicle Administration; however, failure of the dealer to give the required notice required under this subsection shall not affect the consumer's right under this subtitle.
None of this guarentees that Ford will play fair and do the right thing it just means that you have options should the rep choose not to. The big thing is have all of your documentation ready, be polite but firm and document EVERYTHING that is said by you AND them, you may need it later.
The last thing is read the lemon law fully! There are provisions in there from what I have quickly read that allow for some form of choice by you that gives you some bargining room.
Good luck!!!
Thread Starter
|
Junior User
Joined: Jan 2004
Posts: 52
Likes: 0
From: Hagerstown MD
reigonal rep called me today and it is the reigonal engineering rep?(never heard of that) He wants to look at my truck on may 2. He thinks he can figure out what is wrong with it. It also appears that I have another rear main seal leak. At least that is what it looks like. It looks like my leak troubles are starting all over again. At least the symptoms are the same. I'm going to do some more digging on the lemon laws this weekend. Thanks for the advice.
Elder User
Joined: May 2003
Posts: 833
Likes: 0
From: NW Montana
Johhnyk,
You might want to purchase a micro recorder and be there when the field mech looks at your truck. Your state shows that the law requires you to inform them if you are recording them http://www.rcfp.org/taping/quick.html but I would still try since people tend to forget exactly what is said and I can almost guarentee what you are told face to face will NOT be what is written.
Good luck!
You might want to purchase a micro recorder and be there when the field mech looks at your truck. Your state shows that the law requires you to inform them if you are recording them http://www.rcfp.org/taping/quick.html but I would still try since people tend to forget exactly what is said and I can almost guarentee what you are told face to face will NOT be what is written.
Good luck!
Need Help