Thanks Gentlemen, I heard somewhere that if I do the reset on the computer now that I have the Ford Gold Alarm system with Remote Start that somehow the entire Alarm / Remote Start system has to be reprogrammed or something..... Any idea if that is true or not. Sounds possible...

Dave

 

Good question. I don't think they would do that, as left on headlights would do the same thing, as would trading the battery for another, or anything else that would take the power down. In the shop, darn near everything you do involves disconnecting the battery.
If it had to be reprogrammed every time you lost power, you couldn't have any work done on the truck.
You will lose your trip odometer reading though. And it will run rough for about 100 miles. The owners manual covers this aspect. I find that after I flush the memory, either working on a mod or reprograming with the Superchips, it's best and fastest to let it idle about five minutes, and then drive a moderatly agressive ten mile loop. Not over the speed limit, but with some freeway tossed in. Brings it back to fully tuned faster than just normal driving. After it's flushed, it won't come all the way back for at least a day or three.
Chris

 

Thanks for the info. It is going in to the dealer first thing in the morning. I would assume that it is indeed corn-fused due to the Fuse 21 being burned out and driving that way for a short distance.

I hope that I did mention somewhere in here that before I found the fuse, the Airbag light came on when truck was started and flashed two or three series of five flashes and then remained on. Once the Fuse was found and replaced, everything worked fine until a three mile drive today when the check engine or service soon light came on (whichever it is called).

Its late... Ha Ha

Dave

 

Hey, Dave, don't forget to keep us posted.

Good luck

Chris

 

Will do. We took the truck in this morning, and even with the safety issues, ie, electrical and AirBag light, etc, they still would not see the truck today. Said it should be fine to drive and to bring it in for an appointment tomorrow. I hope driving it with the check engine light on doesnt damage something else, and that these electrical problems are due to a faulty fuse and not something else.

Also, I THINK i found the ground bolt, is it the one you can barely see over the top of the left kick panel, or do you have to completely remove it? It feels really tight although I didnt get a socket and put on it. Maybe I need to do that too...

Can anyone tell me how you can get OASIS printouts from the computer system the dealers tie into? They use to give them to me, now they wont....

Thanks,

Dave

 

If it's tight, it isn't the problem. Actually, the one the IP fastens to is behind the gray panel that the ebrake handle is in. Still, since you saw the dealer, I wouldn't mess with it. Also, the airbag is probably working. There is a lot of redundancy in that system.

Chris

 

Thanks Chris,

I will let you know what I find out.

Thanks again,

Dave

 

Dealer where we are gave us hell trying to get the truck in and made an appointment for us. Wife had major problem with his attitude and decided that we would go to another dealer. Skipped appointment today for local dealer. Taking truck to appointment at distant dealer tomorrow.

Wife called this after noon to say that the check engine light turned off... Strange......

I hope the dealer still checks everything over tomorrow... I hope alarm installers didnt #@(* something up...

Dave

 

We arrived at home from a nice day with the windows down, and suddenly realized that the windows would not roll back up. I then looked down and noticed that the computer cluster where the compass, mileage and what not is would not work (It was completely black and would not respond to a button press. I then tried to turn the radio back on which also would not work.


Immediately I assumed a fuse had blown and pulled the book out and began troubleshooting. It would soon be dark and the windows were down, so I started the truck to drive up to the parts store to purchase a pack of fuses and a tester and I noticed the Air Bag light flashing in two or three series of five flashes and then it went solid. This remained solid until I returned home and turned off the truck. I checked all fuses that I thought would have something to do with all of these interfaces not working until I came to fuse number 21. Fuse number 21 was blown and once I replaced it everything appeared to work. Once I started the truck the Air Bag light turned off and all seemed well.


On Sunday we went on a three mile drive to and on the way home the Service Engine Soon light came on. Everything else seemed to work, but now the service engine soon light is on.


Our vehicles Power Train is completely stock with exception of a Ford Gold Alarm / Remote Start System which was Dealer Installed by Walnut Creek Ford.


It would be greatly appreciated if you could assist us with the following:


1. Could you please troubleshoot the truck to find out why the fuse blew, what other problems this may have caused.


2. Please also let us know what the CANODBII Code reads from the computer and what must be done to resolve the problem.


3. Please perform Oil and Air Filter change along with anything else which would be due around this time. (We have the Options Service Plan and Full Extended Warranty)


4. Please provide my wife with a rental car as she must shuttle my kids around to and from schools and appointments today as well as go to work this evening and we have not other vehicle available.


5. Please provide us with a full OASIS print out on our truck.


6. Please contact us prior to performing further work on the truck.


a. Dave may be reached at (707) XXX-XXXX (Cell) or (707) XXX-XXXX (Work) – I would be the best contact for this issue. If a message is left I may return calls within a few minutes if per chance I am unavailable.

b. Kimberly may be reached at (707) XXX-XXXX (Cell) or (707) XXX-XXXX (Home)


Thank you for your assistance! We appreciate it!


Dave and Kimberly

 

After my wife returned home from the dealer, we had a four page document of things which were done and things still left unaccomplished.

I was shocked to see that my Fuel Pump had been changed, amongst other things and that there was still work to be done and now they want to tear my dash out and replace my PCM Cluster or something like that.

We had a car destroyed and never ran right again after similar repairs, we are hesitant and are not sure our truch really needs this work over a fuse being blown and hope that the dealer isnt just trying to make a buck at our risk and expense.

Any insight on the following documentation would be greatly appreciated!

Thanks,

Dave and Kim

 

I think that I need to post this by page to get it to fit within each posting.

There are four pages, I will post one page per posting if they fit.

thanks,

Dave

 

Dave, I completely understand your fears, the local caddy dealership trashed my wife's coupe through complete incompetence.

However, you need to get this done.

One thing that may help you is these trucks are very 'modular' as they are intended to be worked on by moro.. er better make that semi skilled workers. Pulling the dash apart on this truck is an easy task for a ten year old with limited tool skills.

It's true that they can still louse things up, but I don't think that will happen with this kind of problem.

I think more damage was done with the 'gold' kit install than is apparent.
That blown fuse worries me. As to the fuel pump, well, don't know if they had another reason to pull it.

As to 'drumming up business' with unneeded repairs, as long as this is under warranty, I don't think that will happen. The return isn't that great from warranty work, and, let's face it, if they want to 'fake' the need for warranty work, they won't actually do anything to the truck, just tell you they did.


Good luck with the posting, you may have to remove some of the 'format' marks to get it to take it. Try putting the content into Word, then cutting and pasting into Notepad, then cut and paste into the forum. Takes a minute, but it cleans up the misc junk that their system doesn't like to post.
Chris

 

A 6K as per quality care maintenance

Cause: 7728 Service (WARR) Performed tire rotation and set pressure

Inspec brakes front at 9mm rears at 8mm performed oil and

Filter change toppe

MU06 6000 Miles (10000 KMS) – Maint. – L

5XX GRXXX, SHXXXXXX <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-comffice:smarttags" /><st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">LIC</st1:stocktickerca></st1:stocktickeruk>#: 84XX

WCARE (N/C)

1 FL*820*S FILTER <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">ASY</st1:stocktickerca></st1:stocktickeruk> – <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">OIL</st1:stocktickerca></st1:stocktickeruk> (N/C)

7 XO*5W20*DSP ENGINE <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">OIL</st1:stocktickerca></st1:stocktickeruk> <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">SAE</st1:stocktickerca></st1:stocktickeruk>5W20 <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">API</st1:stocktickerca></st1:stocktickeruk> SJ/ (N/C)

MULTI MULTI Point Inspection

5XX GRXXX, SHXXXXXX <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">LIC</st1:stocktickerca></st1:stocktickeruk>#: 84XX

WCARE (N/C)

FC: A99 82

PART#: MAINT

COUNT:

CLAIM TYPE: QCM

<st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">AUTH</st1:stocktickerca></st1:stocktickeruk> CO\DE:

8467

7728 Service (WARR) Performed tire rotation and set pressure inspect

Brakes front at 9mm rears at 8mm performed oil and filter change topped

Fluids performed multipoint inspection

************************************************** **************

B Cust states air bag light came on and then shut off

IHW Internal High Cost Warranty

5XX GRXXX, SHXXXXXX <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">LIC</st1:stocktickerca></st1:stocktickeruk>#: 84XX

IHW (N/C)

7728 (Warr) Performed vehicle inspection and verified concern performed

Air bag system test and pin point test for code B1892 perf pinpoint

Test G1 through G5 traced and found internal fault in RCM ordered parts

************************************************** **

C cust states check engine light came on

Cause: 7728 basic 9H307 cond 69 (Warr) performed vehicle inspect to

Verify lamp perf oasis and performed <st1:stocktickeruk w:st="on"><st1:stocktickerca w:st="on">EEC</st1:stocktickerca></st1:stocktickeruk> test code P0460 perf

Pinpoint test K

 

9350E Fuel Pump – Electric – Replace
(9A407/9C407/9H307/9H318/9350) – L
5XX GRXXX, SHXXXXXX LIC#: 84XX
W94 (N/C)
9350B Fuel Pump Pressure Test On Vehicle –
Diagnosis (9A407/9H307/9350) – L
5XX GRXXX, SHXXXXXX LIC#: 84XX
W94 (N/C)

12650D EEC (Quick Test) – Diagnosis – L
5XX GRXXX, SHXXXXXX LIC#: 84XX
W94 (N/C)
12650D45 Pin Point Test – Diagnosis – L
5XX GRXXX, SHXXXXXX LIC#: 84XX
W94 (N/C)
FC: E29 69
Part#: 9H307
Count:
Claim Type:
Auth Code:
8467
7728 Basic 9H307 cond 69 (Warr) performed vehicle inspect to verify
lamp perf oasis and performed EEC test code P0460 perf pinpoint test
KD1 performed fuel system test removed fuel tank 9002 and removed
sender assembly repaired 9H307 for slide binding causing causing contact
concern reinstalled and resinstalled tank retest passed P1000
************************************************** ******************
D Cust states windows were rolled down and fuse 21 blew, fuse had to be replaced to roll windows back up
IHW internal high cost warranty
5XX GRXXX, SHXXXXXX LIC#: 84XX

 

IHW (N/C)

7728 (Warr) performed vehicle inspectionand verified fuse concern
performed instrument cluster diag and body module test code B1352
performed pinpoint test and traced and found internal fault in ICM ordered
parts
************************************************** *******************
E Cust states when fuse 21 blew instrument cluster lights went out
IHW Internal High Cost Warranty
5XX GRXXX, SHXXXXXX LIC#: 84XX
IHW (N/C)
7728 See Line D
************************************************** ******************
F Cust states hood flexes and moves when in a head wind check TSB’s
CAUSE: 7728 Basic 16A238 cond 12 (Warr) performed road test to verify
concern perf oasis performed readjustment as per TSB 04 18 08
rechecked OKA
041808A Hood Flutter At Highway Speeds – Replace
- L
5XX GRXXX, SHXXXXXX LIC#: 84XX
W94 (N/C)
FC: L15 07
PART#: 16A238
Count:
Claim Type:
Auth Code:
8467

7728 Basic 16A238 cond 12 (Warr) performed roadtest to verify concern
Perf oasis performed readjustment as per TSB 04 18 08 rechecked okay
************************************************** ********

G Quality control inspection performed
5XX GRXXX, SHXXXXXX LIC#: 84XX
ITS (N/C)
7728