Predator wont work
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Junior User
Joined: Dec 2004
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From: Smyrna, De
Predator wont work
I tried to install my predator today. I keep getting the error message Fatal: Unable to find PCM size. I have written to Diablo but dont want to wait until tommmorow to get a answer. Anyone ever seen this one? Thanks
Jonathan
Jonathan
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From: 3rd Rock
Welcome to the only family Ford Truck site, on the net. The members in this forum are very knowledgeable about these trucks; they will eagerly help you…with your question.
To insure a better understanding of how FTE operates, please read the guidelines, and the READ FIRST notes in each forum you choose to visit. I'm sure you'll find plenty of reading and information to surf though.
Enjoy FTE and Happy Holidays
To insure a better understanding of how FTE operates, please read the guidelines, and the READ FIRST notes in each forum you choose to visit. I'm sure you'll find plenty of reading and information to surf though.
Enjoy FTE and Happy Holidays
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From: Smyrna, De
Tim thanks for the info. You might want to check my profile before you send the welcome message. I am labeled as a new user but I have posted before. I have also recieved this message on the other posts. Will I always get this welcome post on evey message I post?
Jonathan
Jonathan
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Joined: Jun 2003
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From: Carlsbad, California
No bralos, while you're always welcome we don't add the text after each and every post. I'm taking on moderator duties now for the 6.0 forum and Tim is still covering me while I get up to speed so between the two of us we might end up double posting the welcome message.So just consider your self twice as welcome as the average guy
Cargo Master
Joined: Jun 2003
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From: Carlsbad, California
BTW, I'm sure that one of the Predator users will be along shortly to help out. But it is a holiday weekend and lots of our regulars are enjoying time with their other family so you might not hear anything until tomorrow.
so you might not hear anything until tomorrow.
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Junior User
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From: Smyrna, De
Diablos Lame answer to my problem
What a joke. Diablo sport answer to me was:
This is a reply to your question from 2004-12-26 10:55
CATEGORY: Predator
QUESTION: [My prediator wont load. I get the following error. Fatal:Unable to find PCM size.
ANSWER:
Dear Jonathan
Is your predator on the latest revision? Make sure that you have the latest version of the Predator software on your your tool. You can find the most recent revision on our website here:
http://www.diablosport.com/Downloads.php
Thank you for your interest in DiabloSport!
Stay tuned,
Dan, a proud member of the DiabloSport Support Team
They did not even ask what version I was running. I buy a NEW 400 item that does not work out of the box. And this is all they can come up with? I will now have to go spend 40.00 more to get a cable and power supply and waste more time on a fix that might not even fix my problem. Looks like a choose the wrong brand to try.
Jonathan
This is a reply to your question from 2004-12-26 10:55
CATEGORY: Predator
QUESTION: [My prediator wont load. I get the following error. Fatal:Unable to find PCM size.
ANSWER:
Dear Jonathan
Is your predator on the latest revision? Make sure that you have the latest version of the Predator software on your your tool. You can find the most recent revision on our website here:
http://www.diablosport.com/Downloads.php
Thank you for your interest in DiabloSport!
Stay tuned,
Dan, a proud member of the DiabloSport Support Team
They did not even ask what version I was running. I buy a NEW 400 item that does not work out of the box. And this is all they can come up with? I will now have to go spend 40.00 more to get a cable and power supply and waste more time on a fix that might not even fix my problem. Looks like a choose the wrong brand to try.
Jonathan
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Post Fiend
Joined: Jan 1997
Posts: 23,165
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From: Enjoying the real world.
That's Diablo's standard answer. Sort of like Superchips: mail it to us and we'll update it. $400? Did you buy it from MotorHaven.com, and if so, did you put in the coupon code in the coupon box when checking out? Also, there was a discounted update kit on the same page as MotorHaven's Predator selection, for about 30% less.
I've never personally seen this error code but I suggest trying again, following the key cycle procedure exactly.
I've never personally seen this error code but I suggest trying again, following the key cycle procedure exactly.
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Joe Kucinski
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I had a problem with mine one time with an invalid license message. I called
Dan at Diablo and we fixed the problem over the phone from my truck.
He was very helpful and professional. Try loading your program again. Follow
the instructions to a "T".
Good luck.
, EJ
Dan at Diablo and we fixed the problem over the phone from my truck.
He was very helpful and professional. Try loading your program again. Follow
the instructions to a "T".
Good luck.
, EJ
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Junior User
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From: Smyrna, De
Originally Posted by webmaster
That's Diablo's standard answer. Sort of like Superchips: mail it to us and we'll update it. $400? Did you buy it from MotorHaven.com, and if so, did you put in the coupon code in the coupon box when checking out? Also, there was a discounted update kit on the same page as MotorHaven's Predator selection, for about 30% less.
I've never personally seen this error code but I suggest trying again, following the key cycle procedure exactly.
I've never personally seen this error code but I suggest trying again, following the key cycle procedure exactly.
Post Fiend
Joined: Jan 1997
Posts: 23,165
Likes: 18
From: Enjoying the real world.
I'm sorry about that. During the Christmas holidays MotorHaven has literally gotten tuners in and sent them all out within 2-3 days so the stock is fresh. Looks like there's an issue with non-updated units coming from Diablo. Normally, this is checked but with the rapid turn-around the assumption has been that the units are updated straight from Diablo. Arrgggghhh, time to put the laptop back out in the shipping area. 
Post Fiend
Joined: Oct 2002
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Just like with any supply chain...
the latest revisions may not be on the in-transit items unless someone takes the time to do it...
and even then with a good company that DOES the updates so quickly,
you are best served with an on line method of updating it...
This may be the first I've seen someone unhappy with the "new" truck you get after being "predatorized" !!!! Most complain about the sore jaws from grinning so much
the latest revisions may not be on the in-transit items unless someone takes the time to do it...
and even then with a good company that DOES the updates so quickly,
you are best served with an on line method of updating it...
This may be the first I've seen someone unhappy with the "new" truck you get after being "predatorized" !!!! Most complain about the sore jaws from grinning so much
Super Moderator
Joined: Jul 2004
Posts: 21,113
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From: Ohio
Invalid license message.......oops you screwed up, call Diablo, you need a reset.
Unable to find PCM size? New one to me......Call Diablo and talk to an actual person.
Phone number is located in your instruction manual.....561-908-0040
Unable to find PCM size? New one to me......Call Diablo and talk to an actual person.
Phone number is located in your instruction manual.....561-908-0040
Last edited by Maxium4x4; Dec 28, 2004 at 01:15 AM.
Senior User
Joined: Oct 2004
Posts: 132
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From: New York
I had the same problem...You need to update the preditor from your computer...You need a serial cable and a power supply for the preditor..Go to preditors website and follow the instructions...All the parts can be bought from Radio Shack...Very easy to do..