Dealer Troubles !
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New User
Joined: Apr 2004
Posts: 15
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Dealer Troubles !
I brought my 2001 escape to the dealer today for that trannie shuttering problem they had the car for NINE HRS ! and when i went to pick it up the guy had the nerve to tell me they didnt get to it ! anyone else having that problem with there tranny and poor gas milage please let me know thanks ......
Fleet Mechanic
Joined: Jul 2004
Posts: 1,552
Likes: 0
From: va
Ford dealers
No problem up here if you make a 7 am apointment they give me a call by 9am to tell what they found. I like how I can get a free car to drive in the mean time. Also they wash my auto to. 
I just had it towed in a few weeks ago and with out an apointment they called with in a few hours. It looks like they have twenty bays and there always full. Find out if this happens alot. Is they another dealer around? Did you get a free replacement car to drive in the mean time, from the dealer?
I just had it towed in a few weeks ago and with out an apointment they called with in a few hours. It looks like they have twenty bays and there always full. Find out if this happens alot. Is they another dealer around? Did you get a free replacement car to drive in the mean time, from the dealer?
Senior User
Joined: Dec 2003
Posts: 464
Likes: 0
From: Texas
I'd be interested in knowing what they will actually do for the shudder other than a trannie flush and possible reflash. It will fix the problem temporarily but you may be looking at a rebuild down the road. Then again, they may not have gotten around to working on it since there isn't a true fix. Do a search on "CD4E" on any search engine.
