Explorer rear end hum
Ford Trucks for Ford Truck Enthusiasts
It has about 9K miles on it now. The wine has been getting steadily worse,
so, I brought it back to the dealer (it has already been there 3 times for the transmission clunk in reverse and trans fluid dripping from the bellhousing).
They drove it and said that they heard something, but it wasn't bad enough to
warrant any repairs. They also told me twice that it needs to "wear in" longer, implying that it would get better by itself! Needless to say, I hit the roof and got loud. I always stay calm and curtious.... until now. I said that there is no way that I was going to buy their story that it needs to "wear in" and that the
noise is getting worse! I drew the attention of everyone there all the way back to the parts counter. (I'm sick of getting lied to) The service writer told me to lower my voice and the service manager came out to see what was going on. I asked him about their story of the rear end needing to "wear in" longer and he said that he was not going to say that. (smart on his part).
The truck went back in yesterday, they said that they were going to have a "certified expert" look at it again. They called me and said that they couldn't hear the noise because it was raining and I havn't heard back from them yet.
Mom has 50% hearing loss in one ear and 30% loss in the other ear and she can hear the whine in the rear end when it comes in an goes away between 50 and 62 mph, so it's not just me. I have had and driven at least a couple dozen new cars and never heard a whine in the rear end, but it's mostly been
Chevys, Toyota, Honda etc. The only other rear end whine I have heard is our old 1985 F150 with at least 200K miles on it...... So if they tell me this is normal again, I'm afraid I'm going to come unglued.
When I had the transmission clunk, they told me there was nothing wrong also..... seems like their standard line. They are also trying to fix the lumbar support adjustment also.
more to follow as the story unfolds further...................
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Now it's just over 24,000 miles later - the whine/hum is back. Dealer said now it's "tire noise" due to "cupping of rear tires". Since it was time to change tires anyway - I didn't complain. I had brand new Mich Cross Terrains recently installed and guess what - the noise is still there and it's going to the dealer soon. It IS the differential and I will force their hand.
I just have a question....
I've had a few things fixed under the factory/extended warranties (various TSB stuff etc.), and after 1 particular service, I happended to note on the dealer's copy of an invoice the following:
"REPEAT CONCERN"
It was stamped in big red block letters. Does anyone know what this means?
Thanks!
To note: Have also noticed a weird clunking when making a left hand turn. It comes from the rear end and sounds like an axle is popping out and back in....anyone hear this noise in there rig before?
I bought the truck from a local Lincoln dealership it had 27K miles and brand new tires. I thought it strange that it had brand new tires and was concerned about odometer rollback. I raised the issue and bought a song and dance about "We only sell top quality stuff. Tires were about half worn out so we put new ones on." I shoulda known better. The salesman's lips were moving, right?
Anyway, before I got to my first oil change, the truck was getting noisy. That's when I learned of the tire wear problems from the Ford suspension. The front tires were cupping on the inside tread row and starting to make that 4X4 noise. It took several trips to the aligment rack and several pair of additional tires over many months to finally get reasonable tire wear with normal 5K mile rotations. Once that tire wear problem was fixed my road noise was better. (It was always better when I replaced the cupped tires with smooth tread so there was no doubt about the tire noise source.)
Anyway, after solving the tire wear problems, I was still hearing a differential whine and roar at moderate highway speeds and it was becoming more pronounced. The dealerships kept saying it was tire/road noise. I finally got them to do warranty repairs (I had a 7:70 extended ESP) on the rear end when I had the service manager at one of the stores drive my truck and note the noise. Then I had him drive my son's 96 that was quiet as a mouse over the same highway stretch. Then I put the 96 tires and wheels on my 97 and had him drive that setup on which the noise was still there and just as pronounced. Same roads driven for test with only constant being the 97 driveline. I remember telling the guy about the tire swap during the test drive and that my noise couldn't possibly be tire/road combination. Faced with no more excuse, they made an appointment and fixed the differential.
They rebuilt my rearend changing several parts including some bearings. That was 2 years and about 50K miles ago and truck is reasonably quiet with only a slight whine noticed at moderate speed with the radio off. It is certainy acceptable for a truck, I think.
Last edited by Fleneer; Oct 30, 2005 at 08:37 PM. Reason: clarity





