When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Lay on your back in the drivers floor, with a light, look up under the dash and you should see a box on the right hand side with a 5 digit # that is the master code....
sometimes they will also be put in the engine compartment so look there also. And as for the dealer not knowing it , well was it a used car dealer? Because any Ford dealer can put it on the computer and get the number for you.
You can also program it with your own 5 digit code. Just enter the factory code, followed by the 1-2 button once, then a five digit code of your own. The original factory code will always work regardless what personal code you program in. Follow each step within 5 seconds of each other.