Is it the Retailer?
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Postmaster
Joined: Mar 2004
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From: Michigan
Is it the Retailer?
I dont want to get myself into trouble by starting a post that turns sour about a retail giant store,but I gota ask?Is it just me or does this happen alot?
I went to (yes that store that you are thinking) and bought several items,and this is what happened.I wont mention brand names(to protect the guilty).
1st item=A brand name ceramic space heater,brought it home,plugged it in,and it worked fine,for about 5min,then it died.
2cnd item=a brand name cordless flashlight,charged it for 24hrs before using,like the distructions said to,turn it on,doesn`t work,well the little red charge light does.
3rd item=a brand name cordless doorbell,it actually worked for about a week,now it just makes a humming sound
4th item=An office chair,it is now about 2 weeks old and already the material is split in two places.
All of these things were bought at the same time and place about two and ahalf weeks ago.
I have shopped at K-mart,Pennys,Sears,etc and have never had so many items turn out to be junk at the same time?
Is it just me?Or has this happened to you too?
I went to (yes that store that you are thinking) and bought several items,and this is what happened.I wont mention brand names(to protect the guilty).
1st item=A brand name ceramic space heater,brought it home,plugged it in,and it worked fine,for about 5min,then it died.
2cnd item=a brand name cordless flashlight,charged it for 24hrs before using,like the distructions said to,turn it on,doesn`t work,well the little red charge light does.
3rd item=a brand name cordless doorbell,it actually worked for about a week,now it just makes a humming sound
4th item=An office chair,it is now about 2 weeks old and already the material is split in two places.
All of these things were bought at the same time and place about two and ahalf weeks ago.
I have shopped at K-mart,Pennys,Sears,etc and have never had so many items turn out to be junk at the same time?
Is it just me?Or has this happened to you too?
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Postmaster
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From: Michigan
Originally Posted by Mike W
This would appear to fall into "you get what you pay for" and "the higher price is soon forgotten". 
My tent,camp stove,cooler,tent heater,are all made by this same company and none were bought at this retailer and they all are good products that I have no complaints about.Kinda makes you wana say Hmmmmm.
Oh and Jmatteau,YOU funny
Last edited by King Triton; Mar 31, 2004 at 04:05 PM.
Posting Guru
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From: Lenexa, KS
I think Tim hit the nail on the head. Also, I don't like the extremely "liberal" return policies at some of these retailers. It just encourages people to return things they break and then these items probably go right back on the shelves.
Elder User
Joined: Apr 2003
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From: SouthWest Ohio
I know it was true years ago, but I'm not sure about today...that certain large stores would get great prices from manufacturers if they bought the products that just weren't up to the manufacturer's #1 quality standards. Like...items that had labels applied upside-down, inconsistant color, tollerances not perfect...that sort of thing. Brand name paint companies...for instance, would produce a different product...same colors, different numbers, lower price, less 'good' ingrediants for the big volume retailers, (a 37000 series instead of the normal 57000 series). The buying public didn't have a clue.
Did you look to see if these products were made off-shore?
MR
Did you look to see if these products were made off-shore?
MR
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Postmaster
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From: Michigan
No I did not ck to see where they were made,I went by brand names that I thought I could trust.Silly me!
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Posting Guru
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King, did you ever think you were just having a REAL BAD day?
I have had problems with some products, but not like that. And I even have my on law, like Murphy's. Only mine is:
If you have planned for everything and there is no way anything can go wrong, it is going to be so screwed up you will never see daylight.
I have had problems with some products, but not like that. And I even have my on law, like Murphy's. Only mine is:
If you have planned for everything and there is no way anything can go wrong, it is going to be so screwed up you will never see daylight.
Post Fiend
Joined: Jul 2003
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From: Spokane, WA
I was going to say the same thing Kingfish. Sometimes you just have days when EVERYTHING goes wrong. Not to say the products weren't crap but you never know. Maybe it just wasn't your day.
I must say though this is one of the many reasons why I don't shop at "that one store" except for a very few items I need to buy on a regular basis. I can't stand the store or 99% of the people in there.
I must say though this is one of the many reasons why I don't shop at "that one store" except for a very few items I need to buy on a regular basis. I can't stand the store or 99% of the people in there.
Senior User
Joined: Jan 2004
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From: Central Florida
Hmmm... sounds like you did have a really bad day.
I'm not sure thee retailer is to blame. As long as they stand behind these things and give you new ones within the initial period of ownership, I think they have done thier job.
The electrical things you bought are most likely to fail within the first 90 days. It's a fact of life for anything electrical or electronic. That's what warranties are for.
Every manufacture, I don't care who they are, has a bad one slip through sometimes. You made the right decision to choose the name brand. When you do have a problem, they are usualy going to be easier to get ahold of and more receptive to help.
As far as how you managed to get so many items in the same day... did you kick your cat?
I'm not sure thee retailer is to blame. As long as they stand behind these things and give you new ones within the initial period of ownership, I think they have done thier job.
The electrical things you bought are most likely to fail within the first 90 days. It's a fact of life for anything electrical or electronic. That's what warranties are for.
Every manufacture, I don't care who they are, has a bad one slip through sometimes. You made the right decision to choose the name brand. When you do have a problem, they are usualy going to be easier to get ahold of and more receptive to help.
As far as how you managed to get so many items in the same day... did you kick your cat?
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Postmaster
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From: Michigan
As far as how you managed to get so many items in the same day... did you kick your cat? [/QUOTE]
Nope,love my cat,and my dog,and my family.But I did walk under a ladder though,,,Hmmmm,,,,
[/QUOTE]Nope,love my cat,and my dog,and my family.But I did walk under a ladder though,,,Hmmmm,,,,
Super Moderator
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From: MA
Originally Posted by King Triton
No I did not ck to see where they were made,I went by brand names that I thought I could trust.Silly me!
"Stop the insanity!" - Susan Powter
Rich
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From: Valley of the Sun AZ
I cannot remember where I saw it, but there wasa story that company "W" tells vendor "Mart" what price that they will pay for an item and if the vendow "Mart" can make the product for that company "W" will buy it. Hence they often had products that were in VERY low quality.
Post Fiend
Joined: Jul 2003
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From: Spokane, WA
You know, Aztrainer has a point. I know through work that they do this with nutritional supplements and vitamins. Many companies produce vitamin lines and packing specifically for WalMart. I never thought of it but I'd imagine that they do this with most all the products they carry. For instance the one thing I do buy at that "one store" is target ammo. It's the only place I've found 100 round boxes of Winchester pistol ammo without an insert, just all dumped in a box. I think it's exclusive to them.
You can bet if the wholesaler is wheeling and dealing to get a product in these stores they'll sacrifice somewhere to make a profit. I guess it's one more reason not to shop there!
You can bet if the wholesaler is wheeling and dealing to get a product in these stores they'll sacrifice somewhere to make a profit. I guess it's one more reason not to shop there!