Dealer from ....
Senior User
Joined: Sep 2003
Posts: 170
Likes: 0
From: Bartlett, TN
I can tell you this from my experience working at a dealership...Insist on talking to the top guy. If you try to negotiate with anyone else, it will not get done. If Ford wants to make (keep) you happy they will try to accomodate you in some way.
I worked at a GM dealership and the QC guy took a customers brand new Cadillac Deville on a test drive and got in a wreck. The whole front end was shattered, but Cadillac would not give them a new car, just offer to fix the damage.
I worked at a GM dealership and the QC guy took a customers brand new Cadillac Deville on a test drive and got in a wreck. The whole front end was shattered, but Cadillac would not give them a new car, just offer to fix the damage.
Post Fiend
Joined: Jan 2003
Posts: 9,748
Likes: 16
From: Connecticut
I don't know how much of the oil remained in the motor when you drove it without the filter, but you might want to get a sample of the remaining oil analyzed to see what kind of story it might tell.
If the sample checks out OK, then an extended warranty seems like it might be an appropriate remedy.
IMO, you'll ever get a new crate engine out of Ford for this without a long and protracted legal battle unless you can prove (oil sample?) that some material damage has indeed occured.
If the sample checks out OK, then an extended warranty seems like it might be an appropriate remedy.
IMO, you'll ever get a new crate engine out of Ford for this without a long and protracted legal battle unless you can prove (oil sample?) that some material damage has indeed occured.
Thread Starter
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New User
Joined: Dec 2003
Posts: 11
Likes: 0
From: memphis
Thx to all who has given me info. Now i have a paper trail going on this incident.
I have contacted the BBB as well as Ford Motors. Also i have contacted a lawyer.
I am not trying to "get a new truck" for free or whatever. I want to drive and own
a new truck just like the new truck that i bought in the first place. Now if that means
that the dealer should buy my truck and let me buy another at my current note and
balance then thats what i want. Will let you know whats happening with this. Thx
I have contacted the BBB as well as Ford Motors. Also i have contacted a lawyer.
I am not trying to "get a new truck" for free or whatever. I want to drive and own
a new truck just like the new truck that i bought in the first place. Now if that means
that the dealer should buy my truck and let me buy another at my current note and
balance then thats what i want. Will let you know whats happening with this. Thx
Logistics Pro
Joined: Sep 2002
Posts: 4,410
Likes: 1,016
From: Central KY
Personally, I wouldn't stand for a crate motor. Nothing is as good as what you get from the factory and it'll never be the same again if you take that original engine out. Good luck with the mess you're in though. Hope it works out.
Posting Guru
Joined: Jan 2003
Posts: 1,133
Likes: 1
I'm sorry that this didn't occur to me earlier, but post your question here, http://flatratetech.com/ubb/ultimatebb.php , you should get some fast answers!
