Ford Dealer Network
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Joined: Oct 2003
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Ford Dealer Network
Reading various boards I have seen alot of complaints about Ford dealers. Where I live, Ford stores are known as Ford "stealerships". I think that Ford should have more control over their dealerships. I think they should own all of their stores and set policies consistent with every dealership. I think this would insure better service for warranty repairs as well as lower the create the possibility that customers could get a better price on a car, truck, van, SUV, etc.
When someone has a bad experience with a dealer, they blame the company. I think that the salesman, service techs, parts people, and managers should be direct employees of Ford instead of the dealerships. If everyone at the store was employed by Ford, then I think customer service would go up and we could blame Ford for their poor dealer service and bad sales people.
What does everyone else think?
When someone has a bad experience with a dealer, they blame the company. I think that the salesman, service techs, parts people, and managers should be direct employees of Ford instead of the dealerships. If everyone at the store was employed by Ford, then I think customer service would go up and we could blame Ford for their poor dealer service and bad sales people.
What does everyone else think?
